Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the whole I'm really pleased with my bedside cabinets. The only reason that I've given 4 stars and not 5 is that they were described as white, which is why I bought them, but they are actually a creamy white. I know it's hard to tell true colours when buying online but it was a bit disappointing when I saw them in the flesh, so to speak. Anyway, everything else was excellent - ordering, price, delivery, quality, design, etc., etc., so I've kept them! I would definitely buy from Roseland again but will double check the colour first.”

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Posted 4 years ago

“Very quick and effective delivery and beautiful high quality product - thank you!”

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Posted 4 years ago

“Excellent bedside cabinet, nicely made, nicely finished and exactly what we needed. Ordering online very easy too negotiate, and delivery was superfast. Great stuff!”

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Posted 4 years ago

“Speedy delivery. Good quality. Customer service dealt with a follow-up enquiry efficiently.”

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Posted 4 years ago

“Second peice if furniture I've brought that has come damaged”

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Posted 4 years ago

Hello Ross. Thank you for taking the time to leave a review and I am sorry to hear this. I can see that we have set up an exchange for you as requested and that we are chasing the couriers for you. Once we have a further update then we will be in contact. Best regards Roseland Furniture

Posted 4 years ago

“Not has big has the picture . Like the colour .”

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Posted 4 years ago

“it makes my room looks more pretty(♡˙︶˙♡) very good services overall. thks”

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Posted 4 years ago

“Prompt delivery as planned. Excellent quality and well packaged for the journey . Great solid workmanship .”

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Posted 4 years ago

“Excellent service. My bedside table is handsome and well-made. There are some little patches of what looks like paint on the back which are unwanted, but are not enough to cause me to return the item.”

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Posted 4 years ago

“very good item solid and delivered quickly”

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Posted 4 years ago

“Three stars given as customer service were helpful, but wish I hadn't had to contact them. Had to send back a mirrored bathroom cabinet as it was in terrible condition but the replacement wasn't in great nick either; though we decided to keep it with a small discount it's baffling why they're not able to check the condition of their stock and look after it better. I wouldn't order anything from Roseland again.”

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Posted 4 years ago

“Very good. And a fast service”

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Posted 4 years ago

“Very pleased with my purchase. Very well packed and delivered quickly.”

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Posted 4 years ago

“Very professional staff helped through a delivery question I had, the furniture is top notch quality and the delivery was amazingly on time with given tineframe! Very satisfied with my purchase as it is absolutely what we needed for my little daughter! And she loves it!!! :-)”

Roseland Furniture 5 star review on 23rd May 2021

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Quick delivery - no still waiting 5 weeks after ordering for a delivery date, while Roseland argue with their delivery company. Poor customer service, certainly not putting the customer first”

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Posted 4 years ago

Hello Patrick Lambie. Thank you for taking the time to leave a review. I am really sorry for the delay with the courier making delivery. I have just looked into this for you and the delivery company have confirmed that they have found the missing item. We have therefore asked them to contact you as soon as possible to get the delivery booked in. Best regards Roseland Furniture

Posted 4 years ago

“Quality product, great value, service has been perfect too, prompt and hassle-free delivery”

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Posted 4 years ago

“Great piece and efficient delivery!”

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Posted 4 years ago

“Lovely solid piece of furniture”

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Posted 4 years ago

“I'm very pleased with my purchase my mini sideboard looks very nice in my room.Thank you.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews