Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the bookcase.I reported to the company that I was not happy with the delivery. We were given no notification of the time of delivery.It arrived and left on the door step and nobody rang either of 2 bell pushes or knocked. Roseland were handled my comments very well and agreed it was not a satisfactory delivery”

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Posted 4 years ago

“Great service. I was kept informed re delivery. This was prompt. The table is very good quality.”

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Posted 4 years ago

“Very good customer service experience, dealt with an issue very speedily and with sincere concern. And the console table was very nice too.”

Roseland Furniture 5 star review on 20th May 2021

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Posted 4 years ago

“Beautiful good quality furniture Excellent service Thanks”

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Posted 4 years ago

“Excellent service and superb product. Very well priced solid wood bedside cabinets were delivered within 2 days of Ordering. Nothing to put together except to screw on the knobs. Easy purchase thoroughly recommended.”

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Posted 4 years ago

“Exactly what we wanted - proper wooden furniture. Surprised it was all made in Vietnam (shop is in Truro, we think), but the quality is really good, and it's almost fully assembled for most items, happy days.”

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Posted 4 years ago

“Excellent service. Lovely quality piece of furniture delivered fully assembled. Brilliant fast delivery”

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Posted 4 years ago

“Really pleased with the Chichester Ivory 4 door sideboard, bookcase and tv cabinet 😊”

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Posted 4 years ago

“Excellent service delivery and especially packing. 1 star off because the item is a little more flimsy than anticipated but no big deal really.”

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Posted 4 years ago

“Very pleased with the my chest of drawers and bedside tables. Items were carefully packed, delivered quickly, ( I live in Cheshire) and placed in room of choice by delivery men. Quality good and service excellent. I would definitely use Roseland again.”

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Posted 4 years ago

“Easy to order and very quick delivery. We did have an issue with a little damage to the bedside tables. An email to the company brought an immediate response. The items were collected within 48hours by a courier and replacements delivered at the same time. Amazing service .”

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Posted 4 years ago

Hello Margaret This looks fab, thank you for taking time to review 5* we hope we can be of service in the future. Kind regards Roselands

Posted 4 years ago

“Would have given 5 stars but due to the fact I have only received one item out of two which were both in stock at time of ordering on 30.4 21. One item was delivered by Tuffnells 5 days after ordering which was great. Unfortunately XDP has yet to deliver 2nd item which has been at their depot since 7.5.21 very disappointed that we are still waiting. After saying that very pleased with the sideboard I received.”

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Posted 4 years ago

“Lovely console table. Exactly as pictured. Easy to assemble”

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Posted 4 years ago

“Requested a specific delivery period which was accommodated. Lots of online stores will not allow you to choose a delivery date and as it was going to a holiday home this was essential for us. Kept in touch with emails for delivery time and arrived when they said it would. Only knocked a star off as a bit more assembling required than we thought.”

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Posted 4 years ago

“Very satisfied with the bench. Exactly what I wanted. Arrived quickly. Packed well. Only downside, if you can call it that, in description said fully assembled but had to attach legs! Easy enough to do, but fully assembled?”

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Posted 4 years ago

“Great, good quality product that is well made and beautifully designed. Fast and efficient delivery and well packaged.”

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Posted 4 years ago

“quickly deliver and real quality item.”

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Posted 4 years ago

“Very quick delivery”

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Posted 4 years ago

“Seem efficient, but delivery not great. Insufficient warning and units arrived in a white Transit van with driver to deliver units that expressly state on the side that two men are required.”

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Posted 4 years ago

“Great furniture. Very disappointed that the coffee table looked as though it had been opened before. The shelf was damaged and on closer inspection of the packaging it confirmed that the table was not packed sufficiently well to avoid damage in transit. Our complaint was dealt with reasonably efficiently although I couldn't understand why the damaged table could not have been collected at the same time as the replacement was delivered.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews