Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product , very good quality and excellent service .”

Helpful Report

Posted 4 years ago

“Its simple, you get what you pay for. Bought a few items and the build quality is superb.”

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Posted 4 years ago

“We bought two TV units from Roseland and one was damaged on arrival. I sent pictures of the damage and they came straight back to me offering a refund or exchange and sent a replacement unit straight away. I was very happy with the service and the furniture.”

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Posted 4 years ago

“Excellent quality furniture at a great price and quick delivery”

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Posted 4 years ago

“The items purchased were 3 tier small open mini bookcase , as described good quality material oak well made and look very effective as display features around the furniture if I am looking in future for oak furniture will definitely review the site”

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Posted 4 years ago

“Lovely chest of drawers well constructed and really pleased however the delivery firm were really poor I tried to contact them via email, phone and text but no answer. I also tried to contact Roseland to arrange time for delivery but again couldn’t make contact In end I had email 20 mins before delivery when I was at work and then delivery man rang me and ended up leaving chest of drawers in my porch which could have ended up with being stolen Such a pity as product is lovely”

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Posted 4 years ago

“Brilliant piece of good quality furniture for our porch. Great service and easy to order.”

Roseland Furniture 5 star review on 18th May 2021

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Posted 4 years ago

“The corner unit arrived on time and well packed for protection. The unit appeared as it did on line. I am disappointed with the light weight of the unit which means that the unit easily tips forward on opening the doors. this is an issue if you are not fixing to the wall which we are not.”

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Posted 4 years ago

“Arrived on time in perfect shape, no damage. Happy customer here”

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Posted 4 years ago

“Love the unit, but not impressed with delivery. Was meant to be delivered between 5.30-7.30 pm. Was basically dumped in the front garden overnight. Anyone could have stolen it. No word / apology as to why the delivery was so late.”

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Posted 4 years ago

“Really unhappy with the time it's taking to returun faulty goods”

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Posted 4 years ago

Thank you for taking the time to leave a review Mr Lacey. I am sorry that you were not happy with the amount of time that it took to return the faulty goods. I can see that this has since been collected and that the refund has been issued back to yourself. Best regards Roseland Furniture

Posted 4 years ago

“Difficult to comment on quality of furniture at this point as it still has not been delivered. Communication from delivery company has been poor and confusing and I still don’t know when to expect my purchase”

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Posted 4 years ago

“Very happy with our bar stools and super fast delivery. Other companies wanted to deliver at 8/10 weeks which is ridiculous. Roseland delivered within 1 week. Very impressive. Thankyou”

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Posted 4 years ago

“very happy with the unit only inside cupboard isn't painted all over on one side about 2 ins down one side”

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Posted 4 years ago

“The ordering and delivery was easy and efficient. The quality of the furniture is overall very good. However the delivery crew would not unrap the items so that we could inspect them. Just advising if there's a fault we will probably be in the area again soon. There is a crack in the paint work that runs along the top join of the base plynth.”

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Posted 4 years ago

“Lovely furniture, but no notification on the delivery date. We could have been out .”

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Posted 4 years ago

“Good website. Easy to use. Lovely item. Good communication.”

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Posted 4 years ago

“Items easily ordered and very quickly delivered. Excellent company.”

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Posted 4 years ago

“Have purchased from this company before and find them well priced and del on time”

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Posted 4 years ago

“Well packed well made book case, does the job.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews