Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a small cream cupboard. Unfortunately had to return and reorder due to a imperfection. Second order also had an imperfection. Third replacement received. On this occasion satisfied with the order. Replacement of items was straight forward and prompt. Just had to forward email with photographs of faults and quality assurance label. Customer service reordered and sent email to print off pdf return labels. Just waiting for pre arranged pick up collection of goods for return. The small cupboard fits perfectly in space available. I will be using for storage of CDs. Provides a modern twist and complements existing furniture”

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Posted 4 years ago

“I have only made one purchase. The process for ordering and delivery went smoothly. Although the item was well packaged, it did have minor damage which I repaired. I didn't contact the company.”

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Posted 4 years ago

“Absolutely love my new table. It was delivered quickly and packed very well.”

Roseland Furniture 5 star review on 18th May 2021

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Posted 4 years ago

“Furniture Arrived on time, fully assembled and is beautiful”

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Posted 4 years ago

“I have not received the order yet.”

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Posted 4 years ago

“Online ordering was easy and straightforward. I then started to receive emails advising that a carrier company, MXL Deliveries, was aware of my order and would keep me informed of delivery. Nowhere on the emails did it say what the order was or from which company, nor any order number (I had several outstanding deliveries with various companies at the time). It was only when it arrived did I discover it was a super king oak bed from Roseland. It came in 3 parcels, 2 small and one very large. The 2 small ones were taken to the bedroom, while the large heavy one was left in the hall. The bed itself was great but I will not be using Roseland again unless they find a more professional delivery partner.”

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Posted 4 years ago

“Really pleased with this item of furniture, Really well made , The quality of the wood is first class. DELIVERED IN GOOD TIME SO NO COMPLAINTS WHATSOEVER . REALLY GOOD VALUE FOR MONEY”

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Posted 4 years ago

“I love the quality and the beauty of the furniture. I originally purchased a sideboard then TV cabinet followed by nest of tables and now just ordered dining table. Love it all”

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Posted 4 years ago

“Nice quality sideboard that is exactly as described and fits well with the other oak furniture we have. Was well packaged and delivered within the stated time.”

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Posted 4 years ago

“Beautiful tall bookshelf arrived in good time and in perfect condition . Website says free delivery but unfortunately that doesn’t apply to everywhere disappointingly. Had my heart set on the unit so ended up paying a hefty delivery charge. Anyway - I’m very pleased with it.”

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Posted 4 years ago

“Good quality product. Very sturdy notwithstanding some parts are flat pack. Received in good time and well packed. Highly recommended.”

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Posted 4 years ago

“Excellent product that came fully assembled, great quality”

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Posted 4 years ago

“Hello as you can see I have given you five stars for your product and it was delivered very quickly. I would just comment on your delivery by different couriers as not one of them gave us a call before delivering, so we could be sure we would be in . This is what you state on your delivery procedure that we will be called on the day with a two hour slot, which would have been great. first delivery he arrived on the doorstep with product, we were out and had to hurriedly get a neighbour to take it in . second delivery just turned up again no phone call , luckily we were in . I think you should have a word with the couriers that you use, that they follow the proper procedure .”

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Posted 4 years ago

“The furniture is wonderful. Very good quality and looks beautiful. The courier company that they use to deliver the furniture is horrendous and made the process quite stressful. That is my only criticism!”

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Posted 4 years ago

“Pleased with our TV stand - it looks good and does the job. Delivery was very quick.”

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Posted 4 years ago

“Brilliant from ordering, delivery and quality of goods. Will definitely be using this company again”

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Posted 4 years ago

“Sorry roseland but I was really disappointed with the sideboard it was smaller than I thought the doors don't close very easily and I have to say it is cheap looking when to me £285 took me a while to save up for me I don't think I will be buying from you again.”

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Posted 4 years ago

“We ordered a hall telephone table with drawer and cupboard door under in light oak. It was safely delivered and securely boxed. The only tool needed was a screwdriver, to fix the drawer and door knob to the outside, as they are fitted to the inside for transit. We are delighted with the appearance and would recommend it to anyone. The only minor quibble I have is with the drawer, which does not slide out smoothly.”

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Posted 4 years ago

“I bought a small Surrey Oak TV stand. It is a solid piece of furniture which looks good and fits very neatly in to our lounge. It was delivered very quickly and extremely well packed and in perfect condition. I will likely buy other items in the range as it is good value furniture. Great not to have to assemble anything!”

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Posted 4 years ago

“furniture arrived on time very good product”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews