Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used Roseland Furniture a few times now to buy various items of oak pieces for various rooms. Unfortunately 2 items arrived with minor cosmetic damage (small dents) presumably caused during manufacturing as the packaging was intact and undamaged. An email to Roseland in both instances was quickly answered with options of return or compensation. I chose the latter rather than go through the faff of packaging up a return for a relatively large piece of furniture. Again the refund was processed promptly, the same day in fact. Given the excellent customer service I would have no hesitation in using Roseland again in the future.”

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Posted 4 years ago

“Am Happy with the furniture but Happy with the delivery as when was ordering it say free delivery and couldn't order both together so had buy one separately and bookcase had pay for delivery which didnt mind as told me when ordering it The tv unit I thought was getting it delivered free as didn't have to pay let payed for unit didn't as for delivery charges then 5 days ask for delivery charges and was order for free delivery Think was take on charged me for delivery wasn't ask for it when order item”

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Posted 4 years ago

“We ordered two coffee tables in grey to match a tv stand we had. Unfortunately we incorrectly received two side tables with drawers. Although the ranges were different, the colours were described as being the same. Unfortunately they were miles apart in a colour match. Good news is they were collected and replaced with units from the same range as the tv stand. Both greys were described as stone grey. Don’t mix the ranges, they are different. Having said that... the units offer value for money and the service we received was second to none. Would recommend and will I am sure make future purchases.”

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Posted 4 years ago

“Love my mini sideboard.Delivered on time and it was really well packaged and all I had to do was fix on the handles. Would definately recommend Roseland”

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Posted 4 years ago

“Good quality corner tv unit, will definitely use again.”

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Posted 4 years ago

“Nice piece of furniture - but lighter colour than displayed on site. Otherwise service very good.”

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Posted 4 years ago

“Customer service is excellent. Bought a coffee table but unfortunately had to return as it wasn't quite what I wanted, and didn't look right with my current furniture. Return process was first class, kept informed and were very helpful. XDP the delivery people were also excellent.”

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Posted 4 years ago

“Product is of high standard and delivered earlier than expected . Very satisfied with the service.”

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Posted 4 years ago

“Easy to order on line, clear photos and descriptions and a precise delivery service Am very pleased with the product and service”

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Posted 4 years ago

“Really pleased with my cabinet. All built and lovely. Will be buying again.”

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Posted 4 years ago

“Excellent delivery time and bookcase was well packaged. A well made piece of furniture, definitely worth the money.”

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Posted 4 years ago

“We ordered a small TV stand, very quick delivery and was as described”

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Posted 4 years ago

“Easy to navigate website and quick to deliver”

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Posted 4 years ago

“Exactly service. Tables exactly what I wanted. Would highly recommend”

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Posted 4 years ago

“Just love my new bookcase. It's slim and lean enough to fit into a narrow space, and the books which were previously lying around in piles now have a home. Think I might buy another one! Peter”

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Posted 4 years ago

“Absolutely loved it”

Roseland Furniture 5 star review on 21st May 2021

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Posted 4 years ago

Hello Margaret This looks lovely, so pleased that you like it . Thank you for taking time to place the review and picture. It is so nice to see our items in situ. Kind regards Roseland

Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Ordered the small narrow bookcase - it's beautiful and perfect in the restricted space that I have. Delivery was prompt, and I was kept informed throughout. The delivery man was very helpful. Very happy with every aspect of the product and the service.”

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Posted 4 years ago

“Chairs were advertised as black - the seat is definitely black but the woodwork is most definitely dark grey/graphite. The chairs were perfect in every other way so we decided 2 keep them and have been very happy with our purchase.”

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Posted 4 years ago

“The TV unit is of ok quality a few inperfections. Delivery appalling the furniture ended up at an address 5 miles away an honest person phoned me to let me know she had recieved it. luckily we had a van so we could collect it. No refund was offered towards petrol but there was an apology.”

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Posted 4 years ago

Hello We are sorry to hear of your delivery issue and we have addressed this with the carrier and are currently waiting a response. Kind regards Roseland

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews