Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased and returned the Newlyn corner TV stand due to damage at the rear of the item which was not made of real oak wood. Unsure whether to re-order!”

Helpful Report

Posted 4 years ago

Hello, We are sorry you were disappointed with the item, we will contact you shortly to see if we can discuss your issues. Kind regards Roseland

Posted 4 years ago

“Can not write a review as item hasn't yet been dispatched”

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Posted 4 years ago

Hello Linda, I am sorry you are yet to receive your item, this is something we will look into for you . We will contact you shortly on this matter. kind regards Roseland

Posted 4 years ago

“Very pleased with my purchase”

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Posted 4 years ago

“I ordered a book case which was out of stock in January, and received it in April. Initial communication on the delay was slow and I emailed to ask two weeks after ordering - some initial information on expected timing of availability would have been helpful. However, the response to my email was quick, and after that I was updated more regularly. Roseland voluntarily offered a range of reasonable compensation options and activated my chosen option quickly. Upon delivery the bookcase was damaged with a scratch. I emailed Roseland with a photograph and was again given reasonable options. I chose a partial refund and this was again issued promptly. All-in-all, good quality goods and good customer service.”

Helpful Report

Posted 4 years ago

Hello Lorna, Thank you for taking time to review us. I am sorry that the item took a while to come in , this was due to circumstances beyond our control at the time , we are however , pleased that issues were resolved quickly for you. We hope to be of service in the future. Kind regards Roseland

Posted 4 years ago

“I was very pleased with the furniture it looks lovely in my lounge the delivery was very quick Doreen Davies”

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Posted 4 years ago

“I am delighted with these beautiful oak bedside tables. They are very well made and came extremely well packaged to ensure they arrived in excellent condition.”

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Posted 4 years ago

“Delivered promptly good value for money”

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Posted 4 years ago

“I am very happy with the dressing table set and bedside table. Delivered in good time.”

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Posted 4 years ago

“Perfect service and delivery , table was just what we wanted perfect for six people very surdy material very happy”

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Posted 4 years ago

“Delighted with bedside drawers but I am still waiting for missing knob after ten days !”

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Posted 4 years ago

“This is the third time we have used Roseland for furniture and we have been really delighted with all of it. Delivery was on time and we were kept up to date of every step by email. Would use Roseland again and again.”

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Posted 4 years ago

“We loved this cabinet we bought from your company and also pleased with the speed of the delivery thanks”

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Posted 4 years ago

“Very good so far as I am aware.”

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Posted 4 years ago

“I have the pleasure of owning one of Your beautiful tables From start to finish I cannot recommend highly enough Roseland Furniture and the lovely people involved. Thank You.”

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Posted 4 years ago

“Good price and quick delivery”

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Posted 4 years ago

“Excellent quality”

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Posted 4 years ago

“I have ordered Hampshire oak wardrobe and two bedsides. As the items were out of stock, I had to wait for 5 months to be delivered. I kept contacting customer service for several times till the items arrived. I was offered a discount if I wanted to wait, which I accepted. When the order was delivered, the boxes of rhe wardrobe were dirty and the corners were damaged. The little boxes were in a good condition. When I opened the damaged box, fortunately parts of wardrobe were in an acceptable condition except two minor damages. One was the corner of back side and the other was that the door of wardrobe were not in the same level. I managed to repair the door, but the damage on the back side is there, but can't be seen. Generally, I am happy with design of items, also it's a solid wood and it's sturdy.”

Helpful Report

Posted 4 years ago

Dear Roman, Thank you for the review and your feedback, we will contact you shortly to discuss the issues you are having. Kind regards Roseland

Posted 4 years ago

“Delighted with furniture we bought. Delivery was very efficient and driver most helpful. Many thanks.”

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Posted 4 years ago

“Very nice compact cupboard fits neatly into our small hallway. Fresh cream colour with warm oak top looks lovely and is a useful, well made extra storage space.”

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Posted 4 years ago

“Excellent piece of furniture well made an good to look at”

Roseland Furniture 5 star review on 3rd May 2021

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Posted 4 years ago

Hello, Your TV stand looks great in situ, we are happy that you are pleased with it. Kind regards Roseland

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews