Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

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Posted 4 years ago

“Good quality furniture had many oak pieces from Roseland and can highly recommend.”

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Posted 4 years ago

“I am not happy with the service that I have received from Roseland furniture. I ordered some furniture in September and only received the full order last week, April. I understand the delay and this of been impacted by Covid, however, they did not contact me, I had to keep contacting them for an update. They did email in March to inform that there is going to further delay and offered a couple of options, however then quite a number of days to respond to my decision. They offered money back on the Items which I accepted, however, it then took a further 3 emails as I had not received this refund: I am happy with the furniture but will not be ordering from them again.”

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Posted 4 years ago

“Beautiful furniture but the bedside tables smaller than expected. Delivery information excellent.”

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Posted 4 years ago

“Furniture is very well made and to a very high standard. Price is really good for the high quality products produced by Roseland My tv stand is lovely !”

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Posted 4 years ago

“I’ve received 6 pieces of hove ivory furniture. I’m so over the moon with my new perches the furniture looks wonderful in my living room it makes my room so much lighter it was delivered on time and was well packed so thank you Roseland”

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Posted 4 years ago

“Very happy with my purchase. Lovely side board. Good quality. Perfect fit. Thanks”

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Posted 4 years ago

“I bought 2 identical items from Roseland. The shipment was split for some reason and the first item was delivered before the text and email notifications. Luckily I was in. The second part came a few days later. They were made in Vietnam so I can only assume the high cost is down to shipping and transport as they are hardly what you would call 'substantially made' - the staples holding the back board on don't instil confidence that they will stand up to day to day use. Still they are doing the job”

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Posted 4 years ago

Thank you for taking the time to leave feedback, we understand it's frustrating when a delivery is split but I'm glad both items arrived with you safely and are now being put to good use in your home. Customer Care Roseland Furniture

Posted 4 years ago

“Excellent service as always thank you, beautiful sideboard.”

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Posted 4 years ago

“Very happy with my purchases good quality well made furniture at a good price.”

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Posted 4 years ago

“Absolutely love the two bedside drawers I bought. Beautifully made and finished.”

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Posted 4 years ago

“My furniture is wonderful when it finally arrived and of very good quality. Love it and customer services were excellent”

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Posted 4 years ago

“Quality products with excellent customer service. Delivery made Within 48 hours of ordering. Can’t fault the products or the service they provide. Highly recommend them”

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Posted 4 years ago

“Speedy delivery, amazingly secure packaging and a beautiful piece of furniture at a good price. One happy customer!”

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Posted 4 years ago

“Furniture fine but the customer service terrible and that's the reason why I buy the furniture for the second room somewhere else now”

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Posted 4 years ago

“I’m delighted with my two Chatsworth sideboards. Arrived extremely well packed, all assembled and ready to go!”

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Posted 4 years ago

“Absolutely top class service, couldn't be happier with products.”

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Posted 4 years ago

“Great product and very well constructed”

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Posted 4 years ago

“The item is very good and what I expected. However drawer knobs were not supplied. It was dealt with promptly when I phoned but only one arrived so now waiting for the second.”

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Posted 4 years ago

“The small sideboard was not finished off to my satisfaction. The shelf inside was not veneer and the backing was ply wood. At the base of the legs at the back A piece of ordinary rough wood has been put. Why wasn't this veneer to match?”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews