Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality and value for money good but one of the boxes had been stored in damp conditions and had mildew on the inside although the furniture inside was ok. Also 3 knobs were missing.”

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Posted 4 years ago

“Poor quality. Poor quality control.”

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Posted 4 years ago

“The 2 bookcases arrived on time and were exactly per specification. I was very pleased with the quality and the appearance and what a joy to get a fully assembled piece of furniture instead of the usual infuriating flat packs. I would thoroughly recommend Roseland. David”

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Posted 4 years ago

“Very efficient service. Multiple large items delivered safely and well wrapped. Furniture looks fab. Beautifully made.”

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Posted 4 years ago

Hello Robert, We are delighted you are happy with your items and service from us, thank you for taking time to review us 5* Kind regards Roseland

Posted 4 years ago

“Furniture is beautiful the delivery company they use is terrible.”

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Posted 4 years ago

“We ordered some wardrobes that are partially build and then self assemble from above the base. Quality was fantastic and the finish was awesome. We chose this as we have an awkward stairs to negotiate and these went up there no problem. Highly recommended for quality, design and service.”

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Posted 4 years ago

“I am very impressed with the whole experience of buying from Roseland Furniture. Excellent service, outstanding in these times. Would certainly recommend buying from them. The product is exactly what I hoped it would be.”

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Posted 4 years ago

Hello Jean, Thank you for your kind comments , we hope we can be of service in the future, Kind regards Roseland

Posted 4 years ago

“Furniture was delivered quickly in secure packaging already built which was great. The quality is superb and I am already looking on the website to purchase more items. x”

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Posted 4 years ago

“Beautifully made furniture and great customer service, arranging delivery for a day that was easiest for me. Great price as well and would recommend”

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Posted 4 years ago

Dear Lesley, Thank you for taking time to place a 5* review, we are pleased your experience with us was seamless. Kind regards Roseland

Posted 4 years ago

“Delighted with cabinet we purchased. Delivery was fast and efficient, will definitely buy more items in the future”

Helpful Report

Posted 4 years ago

Hello Valerie, We are pleased you like your item, thank you for taking time to place a 5* review and we hope to be of service in the future. kind regards Roseland

Posted 4 years ago

“The furniture was fine, no damage.However was left halfway up the drive Nobody rang the front door bell as I expected so I could move the car.I asked two of my neighbours to move the wrapped furniture indoors. I stayed in all day to receive it.I had”

Helpful Report

Posted 4 years ago

Hello Helen Holland, I am sorry the delivery was not as expected, we will contact you for more information on this. kind regards Roseland

Posted 4 years ago

“Product was as described on the web site arrived on day stated very pleased”

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Posted 4 years ago

Hello, Thank you for taking time to review us with 5* we hope we can be of service in the future. Regards Roseland

Posted 4 years ago

“Excellent so well made fast delivery ease of ordering and fantastic price”

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Posted 4 years ago

Hello Edmund, Thank you for your comment and taking time to review us with 5* Regards Roseland

Posted 4 years ago

“Dispatch and delivery were fine, but the product was poor quality”

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Posted 4 years ago

“I bought a small bed side table, the product was a well made piece of furniture unfortunately I had to return it .Roseland were fantastic in their cooperation and they organised the pick up and made the refund without any fuss. Thankyou Roseland”

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Posted 4 years ago

Hello Chris, Thank you for your kind comments, I am pleased we have met your expectations and hope to be of service in the future. Kind regards Roseland

Posted 4 years ago

“I am pleased with the bookcase. It is well-made, stylish and exactly the size that I wanted. It was delivered promptly, too, and very-well wrapped.”

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Posted 4 years ago

“It is hard to review our items as half our order has still not yet arrived. When I contacted your online support team they were vague and could not help. I have had no response from the courier company and cannot get through to them on the phone. The whole reason we chose to order from Roseland was because we believed our items would arrive while we had holidays planned. 4 weeks later we are still waiting but have been fully charged. We will not be returning customers”

Helpful Report

Posted 4 years ago

“We bought the dark gray 90cm tv stand. It arrived in very good packaging and already assembled..no flat pack? Unfortunately, it arrived with no notice and we were not in. They should have told us the day, but didn’t. Apart from that, we are very happy with the furniture, the looks and the quality. Would buy more pieces.”

Helpful Report

Posted 4 years ago

Dear Michael, Thank you for your kind comments and we are pleased you like your item. We do hope we can be of service in the future. Kind regards Roseland

Posted 4 years ago

“Excellent company, will purchase again that's for sure.”

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Posted 4 years ago

Hello, Thank you for the time taken to review us with 5*. We would be glad to be of service in the future. Kind regards Roseland

Posted 4 years ago

“Very good quality”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews