Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and my order arrived within seven days , I would definitely use them again.h”

Helpful Report

Posted 3 years ago

“Nice piece of furniture. Nice that it is pre-made. The back is slightly on the flimsy side and missing two screws to fix to the wall. However delivery was really quick. The only downside is the company you use, you can’t track it (app doesn’t work) you can’t specify when you want the delivery and they should have left it safe, I would not say outside the front door in full view is a safe place. So your delivery courier lets down what would have been a very good service. Your customer service guy was very friendly and polite”

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Posted 3 years ago

“A nice looking and sound piece of furniture with which we are very pleased.”

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Posted 3 years ago

“Excellent bookcase. Well constructed and stylish. Good value.”

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Posted 3 years ago

“Excellent service quick delivery item well packaged. Had a broken handle customer service very helpful and new one sent immediately. Highly recommended.”

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Posted 3 years ago

“Nice furniture, once it arrived, although the drawer “action” could be smoother. Information on deliver updates was only given on request.”

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Posted 3 years ago

“I like the look of the furniture and it fits in to the cottage look very nicely. It’s sturdily built yet not too heavy.”

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Posted 3 years ago

“Delivery time much quicker than advertised.”

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Posted 3 years ago

“Very pleased with the delivery of my furniture and it looks great in situ. Strangely the TV unit came slightly later on the same day but very pleasant couriers who were helpful, polite and accommodating. The telephone operator I spoke to re delivery after placing the order was also very knowledgeable and helpful.”

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Posted 3 years ago

“Really love the corner unit purchased from Roseland; it came assembled and was the right size and shape for our tv and room shape. It’s also a beautiful deep blue colour. Looking forward to my next purchase from there!”

Roseland Furniture 5 star review on 5th October 2021

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Posted 3 years ago

“Table is absolutely lovely. Really solid. Delivery was quick and efficient. Communication was good. Would recommend”

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Posted 3 years ago

“I really liked the bedroom furniture I ordered and received but sadly the chest of drawers was a different shade of white to the wardrobe and bedside table. I had to return the whole lot because I was unable to work with the customer services team to exchange it to my satisfaction. It's a shame as I am still without furniture for my spare bedroom and Roseland have lost money and future custom.”

Helpful Report

Posted 3 years ago

Thank you for your review. I am sorry to hear that you were not happy with the colour. I can see that we have collected the goods and issued you with a refund. I can see that we offered to exchange but unfortunately, due to the funds being withheld on paypal by yourself, we had to collect everything for a full refund instead. Best regards Roseland Furniture

Posted 3 years ago

“very very pleased with small smart tv unit matches well in with my extention furniture colour is perfect delivery seemed to take for ever but that was due to me .i couldent wait to recieve it thanx”

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Posted 3 years ago

“I took a leap of faith and ordered this set of bedroom furniture online - it was very sturdy and well assembled and the delivery team were very good, takign into the care home and setting up i the room. I was very impressed.”

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Posted 3 years ago

“I'm very impressed with Roseland Furniture. Firstly, I made a mistake in measuring the space I had available for the unit I ordered, and phoned Roseland in a panic. Becky in customer services was fantastic and resolved my problem in about a minute. She was a star. When the furniture arrived it was beautiful quality and looks really good in the room. I would definitely buy from Roseland again”

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Posted 3 years ago

“I wasn’t told when my delivery was but luckily I was at home.furniture was well packaged”

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Posted 3 years ago

Thank you for your review. I am sorry that you were not notified of delivery. The couriers scanner usually sends you an estimated 2 hour delivery window when scanned onto the delivery vehicle. I can see that this was not sent to you which indicates that the driver had a problem with the handheld scanner on the day. I am glad to hear that you are happy with your new furniture. Kind regards Roseland Furniture

Posted 3 years ago

“pleased with product,could do wit an overhang at rear like front edge.”

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Posted 3 years ago

“I have bought 4items from Roseland Furniture and I have been delighted with the quality .They look good and I have received many compliments from family and friends.Deliveries were smooth and very friendly and helpful delivery men .Congratulations Roseland !,”

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Posted 3 years ago

“Good and quick service. The piece of furniture is just what we wanted, just one little varnish drip shows when sun shines on it, otherwise good.”

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Posted 3 years ago

“The Abbey Grand Display Cabinet is a splendid piece of furniture and is a lovely addition to our dining room. We are extremely pleased with this purchase.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews