Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service on this item.”

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Posted 4 years ago

“We ordered the Farrow range of living room furniture and were delighted with the quality and service we received. Excellent thanks Roseland furniture”

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Posted 4 years ago

“I ordered three items of furniture for our lounge. I was dubious as I hadn’t heard of Roseland furniture and there weren’t any reviews on the items we wanted. I needn’t have worried the furniture we purchased came well packaged and they are all beautiful! I am so happy with them and they are very good quality! I wouldn’t hesitate to order from here again.”

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Posted 4 years ago

“Excellent value for money.”

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Posted 4 years ago

“Good value shelves. As described. They are what we were looking for.”

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Posted 4 years ago

“Bookcase I purchased is lovely, arrived in ALOT of packaging to keep it safe and is good quality.”

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Posted 4 years ago

“Ordered furniture on Reading reviews very pleased ordered mini side board and telephone table from Surrey range. Delivery excellent items well packed. Waiting on TV unit. Would order again from company.”

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Posted 4 years ago

“Unfortunately the first cabinet arrived damaged despite the thorough packaging. Roseland collected the cabinet and offered a discount to keep it, full refund or replacement. You can’t say fairer than that. I opted for a replacement which arrived promptly. Love the product and very impressed by the customer service.”

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Posted 4 years ago

“I recently purchased a Falmouth Oak bookcase. It was delivered very promptly, packaged for total protection and the quality of the poiece is excellent. It is a little daunting to make this kind of purchase on line but I shall not hesitate to buy from Roseland again should the opportunity arise.”

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Posted 4 years ago

“From order to delivery by a very pleasant man, I was extremely pleases with the quality of the Surrey oak sideboard. It was very well pac kaged and I only waited a few days for delivery. Great company, excellent product and I am very pleased”

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Posted 4 years ago

“I was very happy with the service and product.”

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Posted 4 years ago

“I am very impressed with the tv stand I purchased from Roseland Furniture”

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Posted 4 years ago

“Our order was processed quickly. The item was well packaged, though one handle was missing. Though the order arrived relatively quickly, I was also particularly disappointed in the delivery partner they chose. We were not informed the furniture would arrive until that same day (less than 2 hours before delivery - I wasn’t even at home). We had to put it in the garage as we had not yet created the space in the bedroom. The driver was annoyed that the furniture was heavy, despite the fact it says on the box it should be moved by 2 people. Yes, there is a pandemic, so things are different. If we had had more notice of delivery it could’ve been easier for everyone involved.”

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Posted 4 years ago

“My furniture is lovely, it took longer than anticipated to arrive but when it did we were kept well informed of expected time, day and how it would be taken into the house. A very good service all round. Thank you”

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Posted 4 years ago

“Great quality and minimal construction. Win win”

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Posted 4 years ago

“The long wait was worth waiting for. The furniture is just right. The delivery was prompt and well executed. Thank you”

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Posted 4 years ago

“Draws arrived on time well package d and no problems with ordering thankyou”

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Posted 4 years ago

“Damaged and nothing back. Hard to sort anything out after work hours. Won’t let me update photos either”

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Posted 4 years ago

“Lovely, well-made piece of furniture! Prompt and efficient delivery. Highly recommended.”

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Posted 4 years ago

“Shelves made of pine, not oak or oak veneer, not a good look!. No mention in description!! Roseland would not check other stock to see if we could exchange for one with oak or oak veneer shelves, as per description. Tried to phone to discuss, phone system being updated message for over a week!!! E mailed requesting a phone call to discuss, no one phones . On emails, no names ever given. Rubbish customer service. No ownership taken. Should get some money back but no one phones despite request. Decided to keep, only because we could not find an alternative to fill the space we have.”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews