Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bookcase was fine but the delivery company was terrible the told me on 2 occasions that they would arrive so I wasted 2 days waiting for them they then turned up on a day I was not prepared for them”

Helpful Report

Posted 4 years ago

Dear Katherine Jackson, Thank you for your feedback, we do apologise that the delivery was not as expected. We are pleased that you like your item. We do hope we can be of service in the future despite the delivery. We are always looking at improved delivery services. kind regards Roseland

Posted 4 years ago

“I have purchased 7 items from this company and have never been disappointed. Visitors always pass remarks and say how lovely the furniture looks.It arrives well packaged and ready assembled which is a bonus.”

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Posted 4 years ago

“Really pleased with my second London Oak purchase! Delivery chap also fab, brought my tv u it up 2 flights stairs! Thanks”

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Posted 4 years ago

“Single bed frame - a quality item. Beautiful wood and well made. Only downside was the delivery. They didn’t wait for me to get to the side gate and dumped the delivery in the front garden and drove off.!”

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Posted 4 years ago

“Second purchase from Roseland delivered recently. Both delivered nice and quickly and all items as good as expected. Some handles exchanged with no fuss. Couldn’t ask for more. Very pleased with Roseland”

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Posted 4 years ago

“We are thoroughly pleased with the two sideboards we recently purchased. Excellent quality”

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Posted 4 years ago

“All as advertised, good value and customer service.”

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Posted 4 years ago

“I have found whoever I have spoken to be very helpful and have kept me informed about the position of my order and date of delivery.”

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Posted 4 years ago

“I was looking for a small bookcase for my spare bedroom - was very pleased with Roseland. The bookcase looks very smart and could go anywhere in my house. Although of excellent quality it is not too heavy. It holds a surprising number of paperbacks. It came well packaged but all the packaging was recyclable so I was very pleased. I hope to purchase further items from Roseland.”

Helpful Report

Posted 4 years ago

“Although it is a great piece of furniture, it's not the size the website states. It is much smaller. I did email to complain about this and they did get back to me straight away. They were contacting the manufacturer about it and I am still waiting to hear back about my compensation .”

Helpful Report

Posted 4 years ago

Dear Diane Shadforth, We have contacted you via email with a resolution for you. Please do respond so we can finalise this issue for you. Kindest regards Roseland

Posted 4 years ago

“Will definitely buy from here again”

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Posted 4 years ago

“Parasol was excellent. Good product. Delivery took too long. Roseland contacted their courier and parasol arrived the next day. Packaging looked as if both ends had been opened and retaped but all contents were there.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Bookcase arrived quicker than expected, which is good, arrived already put together which is good. I expected the bookcase to be heavy, but it was not.”

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Posted 4 years ago

“Excellent quality well made . Fantastic delivery service”

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Posted 4 years ago

“Good sturdy unit. Exactly what I wanted.”

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Posted 4 years ago

“You was excellent from being to end. Thank you. B Letters”

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Posted 4 years ago

“Excellent service. Ordered hall bench one day, delivered next day! Super product. Just what we wanted. Thank you so much. David”

Helpful Report

Posted 4 years ago

“The book cases I ordered were just what I expected from the information on the website and look great. They were very well packaged and delivered well within a week. I used the help service once and got a prompt reply. The only thing I would have liked was better information on the expected delivery day as you have to wait in for such large pieces of furniture but I understand that this is in the hands of the company chosen to deliver things.”

Helpful Report

Posted 4 years ago

“Very pleased with the Hampshire range coffee table. The order was processed speedily and efficiently. However I was very disappointed with the delivery. I was asked to help carry the coffee table up to my second floor flat, which I found quite difficult to do as a disabled person.”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews