Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service , prompt & furniture arrived just as expected.”

Helpful Report

Posted 4 years ago

“Lesley the legend After a kerfuffle we have received our goods thanks mainly to the efforts of Lesley, who was very open and honest about some errors that were made. Lesley went above and beyond to make sure that we were looked after and now we are delighted with the service we received. Lesley’s care and attention has restored our faith in Roseland furniture and we are extremely grateful for her intervention. Much appreciated Nigel Smith”

Helpful Report

Posted 4 years ago

Hello Anne Smith, You delivery has been scheduled with the courier . We will contact you via email on this matter. kind regards

Posted 4 years ago

Dear Anne, We are pleased that we were able to talk to you and resolve the misinformation . The delivery is now scheduled correctly. Kind regards Roseland

Posted 4 years ago

“Delivery was faster than expected, and the furniture was well packaged. It was easy to put together and looks lovely”

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Posted 4 years ago

“Love Roseland Furniture. Great quality at a reasonable price”

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Posted 4 years ago

“No very impressed. I ordered a wardrobe on the 23rd July and it still hasn't arrived despite chasing it twice so ignore their delivery times”

Helpful Report

Posted 4 years ago

Thank you for your review. I can see that this was delivered on 12th August in the end. I am sorry that this ran over the estimated delivery time scale on the website by a few of days. Kind regards Roseland Furniture

Posted 4 years ago

“Undelivered as of yet. Wardrobe and chest of drawers Purchased on 23 July 2021 and as of yet 10 August 2021 I still have not received my goods I have contacted Rosedale multiple times to chase the courier who are not contactable by telephone, mobile or email. Still waiting”

Helpful Report

Posted 4 years ago

Thank you for your review. I am really sorry for the delay. I can see that a delivery date has now been booked by the couriers who have emailed you the information. The courier used for delivery are contactable via email but were having telephone lines installed into their new office, which is why we were unable to contact them via phone. Best regards Roseland Furniture

Posted 4 years ago

“Delivered on time and Nice looking furniture”

Helpful Report

Posted 4 years ago

“Second purchase from this company and quality is very good.”

Helpful Report

Posted 4 years ago

“Our experience has been very disappointing so far. We have only placed one order and the item arrived so badly damaged that it has to be returned. We are waiting to hear when the courier will arrive to collect it so that we can receive our refund. We also found it difficult to contact the delivery company to find out when the delivery would be. We would have preferred not to give a star rating until we find out how well and how quickly this return and refund will be handled.”

Helpful Report

Posted 4 years ago

Hello Sue Boyle, I can see that this collection has been arranged for you now. The courier has contacted you on this matter with a time and day. kind regards Roseland

Posted 4 years ago

“This coffee table was the second item I bought, unfortunately not as well made as the sideboard I previously bought. Loose piece of wood across centre of table under the drawer which keeps falling down. Screws to attach legs not aligned properly on one side. It was very cheap in the sale and I guess you buy what you pay for. I like the look of it and the size is great for what I wanted but ………”

Helpful Report

Posted 4 years ago

“I can recommend Roseland furniture. Trilled to bits with my bedside table and a large chest of drawers. Beautifully made. Thank you.”

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Posted 4 years ago

“Good quality and prompt delivery”

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Posted 4 years ago

“Delighted by my bookcase. Would have liked warning of its arrival. Rang with 10 minutes warning. But arrived within 2. Fortunately had son staying so was able to move necessary furniture in time. The piece itself is exactly as I hoped that it would be.”

Helpful Report

Posted 4 years ago

“Very pleased with the look and the quality of the two items, Windsor coffee table and corner tv unit. Fast delivery and pleased they were ready built”

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Posted 4 years ago

“Very pleased with our purchase. Quality is good. Packing and delivery excellent.”

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Posted 4 years ago

“Really pleased with our bookcase - nicely built and delivered very quickly.”

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Posted 4 years ago

“Pleased with ordering and delivery and product.”

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Posted 4 years ago

“Impressed with ordering and delivery of chair however the driver could not get it through the door so left it outside for my husband who is not a well man to open the box outside. Luckily a neighbour came across and helped open the box and carry it inside. Once we had located the legs, which are difficult to install, all is well.”

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Posted 4 years ago

“I am extremely satisfied with my bookcase it is the right colour and size”

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Posted 4 years ago

“Very pleased good quality and good service”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews