Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,943 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 5th April 2026

Brett Wallace

Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

530

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have previously purchased furniture from Roseland, which was of high quality. I order a set of drawers and when unpacked noticed that the wood on the top was not of the same quality as the drawers previously ordered. As you will see from photographs the wood on top has not been assembled correctly. At the front it should be flush but two pieces of wood have been placed at either end so their rough ends are at front. I spoke with one of your colleagues who advised the following: Medullary Rays are sheets or ribbons extending vertically through the tree perpendicular to the growth rings. Most hardwoods (but not softwoods) have ribbons of 'parenchyma' cells that carry nutrients laterally through the bole. Technically, to be entirely correct, Medullary rays are those rays that start at the pith of a tree and go outwards, but in normal use the term refers to all rays whether or not they start at the pith. In some woods such as oak and lace wood the rays are very pronounced and in other woods they are barely discernible. They are what cause the "ray flake" figure in quarter-sawn planks. Medullary rays often produce the beautiful "figure" such as silver grain, Medullary spots, pith flecks, etc. This is not medullary rays it is about poor craftsmanship. You can actually feel roughness of the wood end. Other pieces of Roseland furniture I have do not have this issue. The delivery and arrangements for collection have not been an issue. It is being collected on 9th August.”

Helpful Report

Posted 4 years ago

Dear Colin Stebbing. I am sorry you were not satisfied with your item this time. I can see that my colleague has arranged for a collection on this item for you scheduled for today. Looking at the photo's you have sent us there is very heavy graining on one side and the "yellow ribbons" on the other side are indeed medullary rays, unfortunately they are not always "pretty" or enhancing. There is some excellent information on the webpages on these. I will say that the ones on the item you received were more splodges than ribbons, we understand that some customers do not like these. It is a natural phenomena that occurs in hardwoods like Oak. kind regards Roseland

Posted 4 years ago

“Easy to order quick delivery and great product”

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Posted 4 years ago

“Very pleased with my new piece of furniture. It arrived on time and delivered to my room of choice. Packaged extremely well to protect the display cabinet.”

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Posted 4 years ago

“I am still awaiting the delivery of my order to prevent "Sun Umbrella" blowing away in the wind!”

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Posted 4 years ago

“2nd order of furniture from Roseland. Very pleased great quality lovely furniture. Received 5 days after placing order communication brilliant and received very well packed no damage. Looks lovely in my lounge and dining room. Getting ready to make a 3rd purchase! Very good company.”

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Posted 4 years ago

“I bought a parasol but sadly the weather has not been good enough for me to use it yet”

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Posted 4 years ago

“Very happy with our purchase which was a parasol.”

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Posted 4 years ago

“Good value for money. Very quick & efficient service.”

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Posted 4 years ago

“Very pleased with sideboard. Good value for money. Very well packaged and protected in transit.”

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Posted 4 years ago

“Ordered two bedside cabinets and they were delivered the next. Very orompt delivery well packaged and are beautiful. Well happy”

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Posted 4 years ago

“The furniture is of good quality and robust and very sturdy.”

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Posted 4 years ago

“I am very pleased with the quality of this unit. My delivery was very quick and the unit was packaged very well. However, I am upset that one of the doors does not close properly. Is there anything that can be done to rectify this?”

Helpful Report

Posted 4 years ago

Hello Cynthia Blakes We are pleased you like your item and sorry that there seems to be an issue. We will contact you shortly , please respond so we can communicate directly. Kind regards Roseland

Posted 4 years ago

“Product good. Ordering process good. Packaging - good use of cardboard to protect the product. However final packaging uses dense plastic foam corners and cling wrap neither of which can be recycled. The logistic provider also needs improvement. Tracking was impossible with archaic web based system. No GPS data provided.”

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Posted 4 years ago

“Very good service. Had to change delivery day no problem. Very pleased all round and would recommend.”

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Posted 4 years ago

“I am still waiting for a delivery and still have no idea when the delivery will be made due to random and unfulfilled messages from their courier (Tuffnells) Sadly I had significant purchases to make after this first tester order and I feel considerably let down and have no choice but to go elsewhere. The entire experience has been substandard,”

Helpful Report

Posted 4 years ago

Hello Nicola Hughes, Thank you for your feedback, we have looked at this for you and can see there was a delivery attempted on the 29th. We will contact you via email on this shortly. Please respond so we can correspond directly . Kind regards Roseland

Posted 4 years ago

Hello Nicola, Having checked your tracking , we can see a successful delivery to you on the 6th. We do hope you enjoy your product. Kind regards

Posted 4 years ago

“The furniture I ordered is excellent quality. I was worried that the shade of grey would be different to the online picture but it was exactly what I hoped for. 1 criticism, the delivery app, very confusing, said it had been delivered Friday, couldn’t get to chat online with the delivery people, but it turned up bright and early Monday morning (the app didn’t show that)! All in all, would buy from Roseland again.”

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Posted 4 years ago

“Amazing service from begining to end. Despatched within 1 hour and courier service was fantastic- tracking accurate to within minutes of delivery. Delighted with quality of product - only slight concern when I opened package was that I had to assemble console myself. However it turned out not to be too difficult. Definitely recommend this company and its products.”

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Posted 4 years ago

“Great service. It’s nice these days to have an item delivered on time that is properly packed and protected against damage. We’ll done roseland furniture. Will purchase from you again soon.”

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Posted 4 years ago

“I have missed my delivery slot (my fault) but now I can’t seem to arrange an alternative date and time, could you please forward me the couriers contact details”

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Posted 4 years ago

“Great product, great communication, great delivery. Provided with a specific time slot for delivery and the delivery people were very polite and professional.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,943 reviews