Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great piece of furniture.. Delivery can be improved - a phone call is expected before leaving the package in the reception area.”

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Posted 4 years ago

“Excellent quality Excellent service. Delivered on time”

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Posted 4 years ago

“The product was not as expected but was good quality for the money. I had to return the item. I had to deal with the query over email and although it took a while for responses. But overall no issues and they were happy to refund minus delivery cost.”

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Posted 4 years ago

“I am very pleased with the furniture. It is good quality. The piece that had to be assembled had easy to follow instructions and took about 10 minutes to complete. I am not so happy about the courier chosen to deliver the items as I had no information about delivery until 10 minutes before it was due to arrive! I was on grandchild minding duties 20 minutes away. Luckily I have very good neighbours who took it in for me.”

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Posted 4 years ago

“Our order arrived slightly damaged with some scratches to the top of our unit and scratched paint inside however Roseland were fantastic when we contacted them and we are happy with how it was resolved.”

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Posted 4 years ago

“Easy to order. Furniture arrived well packaged. I am very pleased with my small sideboard . Colour matches my kitchen units, well made sturdy unit. Great company to deal with.”

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Posted 4 years ago

“1st time using Roseland reading their description on how everthing is hand made and bespoke was disappointing to see a label made in Japan. Delivery was pretty quick but was left in a neighbours garden while I was out at work. No email confirmation of time of delivery till 2 hrs after it had been delivered. Packaging was excellent very protected. Furniture is well made not high end. There was some draw knobs missing i just went and bought 2. All in all Happy with my Furniture. Would I buy again probably not unfortunately.”

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Posted 4 years ago

“Delivered quickly and on time. Nice piece of furniture.”

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Posted 4 years ago

“Really pleased with your furniture, everything was perfect correspondence about delivery which was free, would recommend your firm, thank you”

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Posted 4 years ago

“Quality of furniture 5 stars, delivery perfect, unfortunately let down by false promise on delivery date, I don't mind waiting 8 weeks but on the web site states 8 too 10 days and was in stock. Lol”

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Posted 4 years ago

“Our third order from Roseland and as excellent as ever. Great quality, great service. Can’t recommend highly enough.”

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Posted 4 years ago

“The furniture was attractive but badly damaged so I arranged a return - got a message to say it would be picked within 8 days and asked to put a home made label on the box - not a problem . The day after a man arrived to pick the furniture up and I asked him to wait whilst I wrote and stuck the label on - he said he hadn’t got time and not necessary / I insisted I wanted to follow Roseland instructions and he refused to wait - the damaged furniture is still here. This morning I’ve had an email from XDS saying they are retrieving a parcel from me - I’m assuming it’s the furniture but the message has no mention of Roseland ! I will ask for more information obviously when XDS arrive - XDS were picking up for Roseland - can I suggest this is clear by in future . I am looking forward to having my new perfectly conditioned TV unit delivered !”

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Posted 4 years ago

“Very responsive”

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Posted 4 years ago

“The Chichester large sideboard in stiffkey blue is lovely and I am delighted with it. It is well made and solid ,excellent quality and looks great in my living room. I now want the matching lamp tables! There is a mark however which at first I thought was grease and would wipe clean but it hasn't so that is a little disappointing. Also the delivery chaps simply brought it fully packaged and left in the middle of my room. As a single mum with a terminal illness I would have liked them to have unpackaged and taken the boxing with them and moved it to where I wanted it.”

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Posted 4 years ago

“We bought our initial side table sometime ago. I wanted to use it as a bedside table and therefore needed another. No problem, the quality is just as good and they match.”

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Posted 4 years ago

“Excellent value for money well built Roseland furniture a good company to deal with”

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Posted 4 years ago

“Very pleased with my Newlyn TV Stand. Delivery was good and very well packaged. I would use Roseland again and recommend it to friends.”

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Posted 4 years ago

“Bookcase was exactly as described and excellent quality. Well packed and delivered very speedily.”

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Posted 4 years ago

“Trustworthy company. Received an email to inform me that the item I wanted was back in stock. Ordered that day, and delivery was swift. Very pleased.”

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Posted 4 years ago

“Furniture arrived built and well wrapped inside box. All you have to do is take it out the box and place it in your desired place. Superb.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews