Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the purchase of hall cabinet, delivery no problems. Would highly recommend. Thank you”

Helpful Report

Posted 3 years ago

“Very pleased with my bookcase which arrived very quickly.”

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Posted 3 years ago

“Very good value. Well packaged to prevent any damage and delivery very fast.”

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Posted 3 years ago

“The order and delivery time were excellent however our purchase looks more grey than cream so does not really match our cream kitchen. I queried if perhaps it was the wrong item and again Roseland did reply promptly assuring us, from the photo we sent that it was the correct item and colour and that their windsor cream had grey overtones. We haven't pursued it further simply because I can't be bothered with the hassle and can live with it even though it isn't quite what we had hoped for.”

Helpful Report

Posted 3 years ago

Dear Moira Swan, Thank you for your feedback, we are sorry that this does not quite match your items and you're not completely happy with the item. We will contact you via email to discuss this with you. Kind regards Roseland

Posted 3 years ago

“Highly recommend Roseland Furniture, comes fully assembled and when they say it’s going to be delivered, it’s is and on time, will order again, amazing value as well.”

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Posted 3 years ago

“Fab service all round!!! Good value for money with the beautiful sideboard and table we had bought previously. Would definitely buy from Roseland again 🙂🙂🙂🙂🙂”

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Posted 3 years ago

“Ordered a Chichester large bookcase. It arrived damaged. We managed to repair it ourselves and was offered a £40 refund, which we accepted. Ordered a 2nd one, because they were positioned either side of a fireplace in our study. It arrived so badly damaged it was beyond repair. Told I have to wait 12 weeks for a replacement!!!! Very very disappointed Would not use this Company again.”

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Posted 3 years ago

“Beautiful furniture well made and great customer service.”

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Posted 3 years ago

“My sideboard arrived early! The driver was helpful and polite. The sideboard is perfect for what I need. Delighted with it.”

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Posted 3 years ago

“Roseland were very helpful and the customer service was great, but the delivery company they use for deliveries “SGK” were shocking and have let Roseland down in my opinion so be warned if you order anything for home delivery”

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Posted 3 years ago

“Delivery was Ponte and when advertised cupboard was almost as described I thought it would have been whiter not so cream, but still okay looks good in my bathroom”

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Posted 3 years ago

“We love our mini bookcase. It’s nicely made and beautifully finished off.”

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Posted 3 years ago

“Nice unit, quick delivery, Unfortunately still waiting for one missing draw knob..???”

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Posted 3 years ago

“Very pleased London chest and London tv stand finished to a high standard thank you for delivering my part order as requested customer support good”

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Posted 3 years ago

“looks elegant, great price, amazing service”

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Posted 3 years ago

“Super fast delivery service and sofas so easy to put together. Lovely fine grade leather.”

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Posted 3 years ago

“Unfortunately our coffee table arrived with the marble cracked in half. The packaging was extremely poor, which meant that I wouldn’t order another one due to the high possibility of it happening again. It’s a shame, as it was a lovely table! That being said, the customer service was brilliant and very responsive.”

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Posted 3 years ago

Hello Gemma, We are very sorry that this item was broken when it arrived, this is not up to our standards. Thank your for your feedback and we will be taking your comments on board. We do hope to be of service in the future. Kind regards Roseland

Posted 3 years ago

“Ordered cupboard and it was delivered very quickly. Good quality Communication very good knew exactly when the delivery was arriving and it arrived on time”

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Posted 3 years ago

“Well packed. Delivery excellent”

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Posted 3 years ago

“Good selection and was very pleased with my purchase. Delivered quickly and kept up to date with my order through to delivery.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews