Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with your furniture and speedy delivery!...”

Helpful Report

Posted 4 years ago

“Lovely console table. Looks great in my living room. Happy with my purchase.”

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Posted 4 years ago

“Really like the the product, just as described. Only demerit was in tracking the parcel delivery - did not know a date until day before delivery.”

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Posted 4 years ago

“Initially told furniture was out of stock and would take about 12 weeks to arrive. Our hall table actually arrive within about 4-5 weeks so we were pleased with that. The quality of the furniture is very good and was very easy to assemble.”

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Posted 4 years ago

“We eventually got our delivery which is an excellent product ...exactly what we wanted. However ... XDP the courier company did not do a good job. We had two or three notifications saying that they were unable to find our house. It was impossible to connect with them by phone or by the app.. which didn't work... so I ended up emailing them and Roseland. A week later it arrived and the delivery driver said he had had no problem finding our house. In addition Roseland were doing work on their phone line so we couldn't phone them either.”

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Posted 4 years ago

“Nice tv stand, worth the money, if you want totally solid wood you would have to pay double the cost. Happy with my purchase, looks good.”

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Posted 4 years ago

“Good and fast delivery”

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Posted 4 years ago

“The sideboard was fine but delivery very poor and I had to chase several times.”

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Posted 4 years ago

“Very pleased with the hall storage unit which arrived well packed and is as described. Less aggressive hinges and better quality knobs would have been 5 stars.”

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Posted 4 years ago

“We have bought from Roseland before and have always been delighted with the quality of the product and standard of service. Our latest purchase has been delayed due to the COVID crisis but Roseland has always responded within 48 hours to our delivery questions. At the present time we have been waiting for our delivery much longer than expected but I still keep faith with this company because of past experience and excellent value for money. If you want value for money then support this Cornish company.”

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Posted 4 years ago

“Item as described, good quality and speedy delivery”

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Posted 4 years ago

“item was fair for the price paid prompt delivery well packaged”

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Posted 4 years ago

“The only issue I had was that it was extremely difficult to contact Roseland Furniture when on unpacking, my item was discovered to be damaged. Phone lines down temporarily & email not easily accessible. Once contact made, all was good. Hopefully all now sorted as replacement in on way.”

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Posted 4 years ago

“Very nice piece of furniture. Well made, apart from the wobbly drawer but looks great in my hallway”

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Posted 4 years ago

“First class price of furniture let down by chaotic delivery by courier.”

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Posted 4 years ago

“Nice piece of furniture”

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Posted 4 years ago

“Very good but the carrier left the item on the door step and he could see that the item was to heavy for an old age pensioner”

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Posted 4 years ago

“looks good, easy to assemble. Nothing else to say. If pre-assembled it would have rated a 5”

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Posted 4 years ago

“Very Good,kept me informed on the progress of order.”

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Posted 4 years ago

“Delivery arrived after 6 weeks although website stated 5 - 10 working days (during COVID so understand but more updates would have been helpful) Was concerned about the condition of the furniture as packaging was damp and very damaged but thankfully all fine apart from one very small chip at the bottom. Overall nice quality furniture for a reasonable price.”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews