Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 4 star review on 28th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture delivered on day and time stated value for money. Looks lovely”

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Posted 3 years ago

“Very fast delivery service.”

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Posted 3 years ago

“Ordered a nest of tables and matching large sideboard. Very pleased with how we were kept informed of stock and also when it would be dispatched. Furniture arrived in 3 deliveries a few days apart via carrier. No damage at all, we are very happy with our purchases.”

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Posted 3 years ago

Hello Lesley Cook, Thank you for taking the time to place a review, we are super pleased you love your items and we hope to be of service in the future. Kind regards Roseland

Posted 3 years ago

“Sideboards look really nice in situ. We have a problem with a cupboard door and a couple of drawers sticking. It would have been nice to have adjustable shelves rather than one fixed shelf running the entire length of the sideboard. Delivery was very prompt; delivered by a very helpful young man even earlier than the time stated.”

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Posted 3 years ago

Hello Sherri Kelly-Clarke We are pleased that you like your item however disappointed to hear there is a slight issue with it. We will contact you directly to see if we can come to a resolution with you. Kind regards Roseland

Posted 3 years ago

“Would of been 5 weve bought a few pieces of furniture from you but the delivery company you use are useless. Waitrx in all day then they said couldn’t find address they weren’t even in the same county according to the tracking device. Next day I tried to phone the chat line but no one was there. They eventually turned up and dumped the furniture on the front doorstep . According to the tracker they were still 7 stops away. The furniture is fantastic as usual beautifully made and fantastic value for money. I’d look at the trust pilot reviews of the delivery company if I was you.”

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Posted 3 years ago

Hello, Thank you for taking the time to leave a review, we are sorry that the delivery did not meet expectations but we are very pleased you like your items. The TV stand looks great in place. Kind regards Roseland

Posted 3 years ago

“Not bad range although comms on delivery dates was muddled.”

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Posted 3 years ago

“Love my blanket box Good quality description very accurate This my 2nd purchase from this company and would be happy to buy from them again and recommend them”

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Posted 3 years ago

“Very pleased with the wardrobe and tall boy I purchased. Loved that the doors were already attached which made things easier when assembling the top part of wardrobe.”

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Posted 3 years ago

“Easy on-line ordering. Great selection of products and the quality and range were better than most. Only reason for 4 stars rather than 5 is that they shipped our order of 3 products with 2 separate carriers. One of which was brilliant and delivered when expected with no issues. The other (XDP) kept advising a delivery slot then not arriving. Having waited in on 3 separate occasions they then delivered unexpectedly and it was a pure fluke we were in.”

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Posted 3 years ago

“Purchased a small sideboard for a small space. Looks fantastic. Definitely buy more in the future.”

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Posted 3 years ago

“My sideboard arrived early! The driver was helpful and polite. The sideboard is perfect for what I need. Delighted with it.”

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Posted 3 years ago

“Delivery was Ponte and when advertised cupboard was almost as described I thought it would have been whiter not so cream, but still okay looks good in my bathroom”

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Posted 3 years ago

“Nice unit, quick delivery, Unfortunately still waiting for one missing draw knob..???”

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Posted 3 years ago

“Made 3 separate purchases from Roseland over 4+ years and find they have good consistency of service and quality product. Back up service was also good when needed.”

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Posted 3 years ago

Hello Charles Richardson Thank you for taking the time to place a review, we are pleased that you like your items, it is always nice to see a returning customer that is happy with our service. Kind regards Roseland

Posted 3 years ago

“Used roseland twice , seem very nice if you have to phone with queries or complaints”

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Posted 3 years ago

“Good, reliable company. They promise and deliver.”

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Posted 3 years ago

“The chaps who delivered it were very good. They worked quickly and went out of their way. The wardrobe and chest of drawers are both very good quality. The chest was complete on delivery and the wardrobe easy to assemble. We are very happy with the furniture indeed and the service was good. We’ll worth an extra few quid.”

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Posted 3 years ago

“Great tv unit exactly what I needed. Was easy to order and was delivered on time as quoted.”

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Posted 3 years ago

“Bookcase is good but a few niggles. Very small dent to bottom corner likely in factory but not worth the hassle! Courier codes must have been mixed up so got email saying it was being delivered earlier than expected. Took day off but never arrived. Arrived next week with no warning. Fortunately wife was in but then comes the real complaint. One man delivery for a 5' x 3' bookcase is completely impractical. Fortunately excellent packaging saved it from the bumping and banging around. Dumped at front door but was going to help wife on. She struggled to lift it over the step. As she tried to get a grip he walked away! THIS IS NOT A ONE MAN LIFT SO SHOULD NOT BE A ONE MAN DELIVERY”

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Posted 3 years ago

“Good quality for the price paid.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews