Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 4 star review on 28th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The oak bed looks lovely, good quality wood and fairly easy to put together. One minor point was that one of the screws had penetrated the side a little too far so that you could just see the wood bulging out on the outside. As it was going against a wall it didn't matter. Have had numerous items from Roseland, all good. The delivery process was not good, I came home to find the bed just dropped in three boxes on the drive in full view of the street. I had no notification of the forthcoming delivery or statement to say it had been delivered. Just fortunate that I came home when I did!”

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Posted 3 years ago

“Very solid furniture easy to put together”

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Posted 3 years ago

“Very pleased with new chest of drawers Arrived very fast and good value for money”

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Posted 3 years ago

“The service and delivery were good and I am pleased with the book case. My complaint is that the book case was securely wrapped and the deliverers said that they were not allowed to unpack it (in the garage as we hoped). Instead it was left in the hall, where my husband and I had to unpack it ourselves. This was heavy work.”

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Posted 3 years ago

“The furniture is good and the fact it comes pre-built is a bonus. I’m less than impressed by the lack of response to emails though and your choice of delivery partner who are awful”

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Posted 3 years ago

“You would have 5 stars if there hadn’t been so much packaging!!!It took me an hour to unwrap but am very pleased with my sideboard!”

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Posted 3 years ago

“Cupboard very nice”

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Posted 3 years ago

“Furniture exactly as described, excellent service, delivered quickly, and no chips. Really pleased”

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Posted 3 years ago

“Well made bookcase at a reasonable cost let down by poor carrier service.”

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Posted 3 years ago

Hello Mick Williams We are pleased that you like your item , sorry that you were let down by the delivery . We do hope we can be of service in the future. Kind regards Roseland

Posted 3 years ago

“Ordered a bookcase and console table, unfortunately console table was damaged, Roseland dealt with it quickly, but if a carry on with did to return but happy now with replacement.”

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Posted 3 years ago

Hello Alison Cowan Thank you for taking time to place a review, we are sorry that you had an issue initially but pleased we were able to sort this for you quickly. Kind regards Roseland

Posted 3 years ago

“Very pleased with the chest of drawers , really good solid good looking Furniture . Very fast service from time of ordering to delivery .”

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Posted 3 years ago

“The quality is good but not service. I emailed twice for missing 2 doorknobs, but heard nothing from them.”

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Posted 3 years ago

Dear Shizuko Surtees We are pleased you like your item. Unfortunately we have not had any correspondence from you about any missing door knobs, did you email on a different email address? We will contact you privately, please do respond so we can resolve this for you. Kind regards Roseland

Posted 3 years ago

“The item I bought was exactly as advertised,great value for money,and ready assembled,as due to arthiritis I find flat packs very difficult.”

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Posted 3 years ago

“Well made furniture”

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Posted 3 years ago

“Very pleased with service and delivery would recommend.”

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Posted 3 years ago

“I would give 5 stars but delivery company not the best. However my purchase is fine and I am happy.”

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Posted 3 years ago

“Great service and delivery. TV stand came well packaged. However it wasn't what I ordered. Given that I had destroyed the packaging when I unwrapped the goods, I couldn't return it. So I've kept it. Reasonable quality and does the job.”

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Posted 3 years ago

“Good price, delivered on time.”

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Posted 3 years ago

“I recently purchased a TV unit. It's lovely. However I did make contact via the website to say that I was notified at 9am on the same day that the unit was to be delivered giving me no notice to make preparations and it was waiting for me outside my front door when I returned home from work. Luckily it wasn't raining nor stolen. Although its heavy and couldn't be easily carried away. I also advised that there was a little bit of damage to to top left corner. To date I've not had any acknowledgement of my contact. Customer services could be better, but overall a lovely piece and delivered within the specified time.”

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Posted 3 years ago

“Excellent furniture arrived part assembled and very well packed. Good quality.”

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Posted 3 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews