Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,943 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 5th April 2026

Brett Wallace

Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

530

Anonymous

Anonymous // 01/01/2019

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“Great Furniture at great prices. Website very easy to use and if needed staff are extremely helpful with any questions. Delivery is usually with a couple of days, bur larger items can take longer as specialist courier is required.”

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Posted 4 years ago

“Easy order process, very quick delivery, and real quality product, arrived very well packaged. Definitely recommend Roseland.”

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Posted 4 years ago

“Still waiting for delivery. Expected Saturday only to be notified during that day that delivery was cancelled. Then they sent a redelivery email during the following week to inform me that it’s was being delivered the next day - no time to plan. I cancelled it later that day. Never heard anything for over a week and when I contacted them they told me it was delivered 🤷🏻‍♂️ Now planned for next week but not on a day I requested. Poor.”

Helpful Report

Posted 4 years ago

Thank you for your review and I am sorry to hear this. I can see that the couriers unfortunately had to cancel delivery on the Saturday as the driver was taken ill as explained by the delivery company. Unfortunately, with it being a Saturday, they were unable to find anybody to cover the delivery run at such short notice. I have looked at the couriers information and they state that delivery was attempted on Tuesday 20th July. I can see that they have marked this as attempted but that nobody was able to be at home to take delivery. I can see that they have now rearranged delivery for Tuesday 3rd August. Best regards Roseland Furniture

Posted 4 years ago

“Terrible quality - flimsy as anything; would fall over on my child with the touch of a finger. they say it’s solid wood but actually it’s the light kind of plywood you would use to build a child’s boat for a lake. Not sustainable either; made in Vietnam with this plywood that would mean the furniture would have to be thrown away in a few months. Not what it says on tin! The cost of shipping it from Vietnam and the carbon footprint plus poor quality at end of day, terrible and out of sync with today’s consumers. Customer service on return was great though.”

Helpful Report

Posted 4 years ago

Thank you for your review. I am sorry to hear that you are not happy with the item that you received. I can see that we have booked a collection and have refunded upon collection. Kind regards Roseland Furniture

Posted 4 years ago

“Easy to order furniture and kept updated for delivery. Chest of drawers was good quality and made from solid timber.”

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Posted 4 years ago

“So pleased with the Chichester extra large sideboard. Very well made, good price and lovely colour. Arrived well packed. Would definitely recommend Roseland.”

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Posted 4 years ago

“We like how solid it is, will last for years. Fab service and communication. Can not fault”

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Posted 4 years ago

“Very pleased with the small set of drawers I recently ordered . They arrived on time as promised .”

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Posted 4 years ago

“Very happy with furniture unfortunately the courier service used for delivery were awful. I tried to track the item - this didn’t work - finally furniture just turned up and luckily we were in.”

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Posted 4 years ago

“A chest of drawers arrived damaged. Customer services acted quickly and a replacement arrived within 3 days. Satisfied with the end result.”

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Posted 4 years ago

Dear Stephen Malliagh We are pleased you like the item and we managed to sort out any issues very quickly. Kind regards Roseland

Posted 4 years ago

“Very happy with the purchase and delvery”

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Posted 4 years ago

“Very helpful on the phone when I called with a delivery query. Really easy to place the order and the item arrived really quickly. The TV unit is also really good quality.”

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Posted 4 years ago

“Hall table is of a very good quality and looks lovely. Very easy to assemble. Delivery was prompt.”

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Posted 4 years ago

“Excellent service from Roseland when I asked a question about a recent purchase. Was sorted out immediately, even on a Sunday. Can't ask anymore than that !”

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Posted 4 years ago

“Quick delivery , easy to assemble , very pleased .”

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Posted 4 years ago

“Unfortunately our small sideboard arrived with loose drawer handles and doors that weren't aligned plus the drawer is very stiff. Apart from these issues the sideboard is quite a nice piece of furniture which we are using in our bathroom for storage.”

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Posted 4 years ago

Hello , We are sorry there are some issues with your item, I cannot see any correspondence to us stating this at all. We have now contacted you via email on this matter . Please resond so we can help resolve this for you. Kind regards Roseland

Posted 4 years ago

“prompt and helpful service no problem 😉”

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Posted 4 years ago

“Totally in love with the peacock blue sofa bed. Excellent quality and price.Arrived within the expected time and very well packaged.”

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Posted 4 years ago

“Very happy with my purchase came on time well packed exactly what I wanted”

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Posted 4 years ago

“I have had a few pieces of furniture from this company and I have never had any complaints the service is second to none and the furniture is sturdy and well made I would highly recommend”

Helpful Report

Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,943 reviews