Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from ordering to delivery”

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Posted 4 years ago

“I purchased two items from the Cornish White range and am delighted with the quality, super packaging and fast delivery.”

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Posted 4 years ago

“Good website, competitive prices and excellent service.”

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Posted 4 years ago

“Very happy with this company love my new furniture, and was very quick 😊👍”

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Posted 4 years ago

“We were very impressed by the quality and look of our table for what we considered a reasonable price for solid oak.”

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Posted 4 years ago

“The table took longer to arrive than expected, but the delivery service was polite and helpful. The table does not look like stone or concrete, but still looks nice and is good quality for the price.”

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Posted 4 years ago

“Hi all, We received two parcels. One was nice, the other one was all damaged without any visible issue to the packaging. The all furniture was kept together with many staples randomly distributed on the back of the furniture…”

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Posted 4 years ago

Thank you for taking the time to leave a review. I am sorry to hear that there are some problems with your order. I have searched our records and can see that you have not made us aware of any problems. Please email us on info@roselandfurniture.com so that we can get this rectified for you. Kind regards Roseland Furniture

Posted 4 years ago

“Quality furniture and a quality delivery service at a reasonable price what more could you ask for.”

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Posted 4 years ago

“My purchase from Roseland arrived as stated in my order.”

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Posted 4 years ago

“We were looking for oak furniture to add to our new decor. Roseland Furniture came up as a search and we saw the exact piece that we were looking for. We tried to find out where the furniture was manufactured on the website, but that was not available/obvious, as we had wanted to support British manufacturing so we're disappointed to find out the large sideboard was made in Vietnam. To be clear, we weren't disappointed with the actual piece, just saddened that we couldn't buy British made items. Delivery of the item was quicker than expected so a big thumbs up. The sideboard is sturdy and as per specification. The only point I would make is that the shelving is obviously a cheaper material and appears of poor quality in comparison with the carcass.”

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Posted 4 years ago

“Good price, selection and very prompt delivery, keep it up.”

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Posted 4 years ago

“I ordered the half size Surrey bookcase to sit alongside the full size one. Ordering was simple and delivery was very fast. The bookcase was well-packed and the delivery man lifted it into the hall for me. It now holds medium size books and paperbacks and looks good in my room. The only thing about the Surrey is that it doesn’t have a large shelf for tall books but I can’t complain because it is excellent value for money.”

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Posted 4 years ago

“Excellent service from date of order to very quick delivery.”

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Posted 4 years ago

“Very pleased with my furniture from Roseland I would buy from them again as after the initial confusion everything went very smoothly and There was no flat packs to build.”

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Posted 4 years ago

“Excellent service. Product arrived within days and in perfect condition.”

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Posted 4 years ago

“All of the products that we have got from Roseland furniture have been very good and very good quality we are very happy with the products and service,”

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Posted 4 years ago

“Ordered Sofabed arrived quickly, no problems, love the sofa bed easy to use. Roseland always kept me updated on when my order would arrive. Thank you.”

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Posted 4 years ago

“Still waiting for delivery of a Cornish white wardrobe ordered in February now Neely the end of July don’t waist your time or money”

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Posted 4 years ago

Thank you for your review. The item that you ordered was out of stock as per the website listing at the time of placing the order. I can see that we dispatched the wardrobe when it came into stock and that the courier company emailed you on the 12th July for delivery today. I am sorry that this has taken longer than expected. Kind regards Roseland Furniture

Posted 4 years ago

“Very good quality of product, website user friendly, product reasonably competitive. Only constructive feedback would be the delivery charge to Scotland which is not stated on their website, which states delivery free.”

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Posted 4 years ago

“I'm not normally one to leave reviews, but based on the experience I have received and my initial doubts, I am pleased to say that I would happily use Roseland Furniture again. Despite a small delay on shipping information, mostly me just being impatient, both my queries on delivery were answered super quickly with friendly and clear answers from both parties. Once the shipping date was confirmed the communication from the delivery company was excellent. The chest of drawers are gorgeous and seems very well made. Overall very pleased. Thank you. Erica.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews