Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,934 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the product very reasonable price very prompt delivery would certainly recommend.”

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Posted 4 years ago

“Sideboard we ordered was excellent well packaged and true to description . Would not hesitate to use Roseland again.”

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Posted 4 years ago

“I ordered a blanket box which arrived within a few short days, fully assembled. It is of a high quality which is remarkable for the price tag. I am delighted with this purchase and would recommend Roseland furniture very highly.”

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Posted 4 years ago

“I ordered 3 side tables. The delivery of these was very quick and efficient. They were packed well to prevent any damage. Very pleased with the product.”

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Posted 4 years ago

“Not strongly made....not solid oak at all. Oak veneer board with oak edging. Sides and doors are veneered also. There was also a nail sticking through the left door panel and penetration in the top where nails have come through. Very poor and disappointing. Get what you pay for I guess....”

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Posted 4 years ago

“Excellent easy to view & order website. Quality TV cabinet, exactly as described. Recommended.”

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Posted 4 years ago

“Very pleased with our purchase of a book case. Arrived really well packed and protected. Thank you.”

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Posted 4 years ago

“Not very pleased with my purchase from Roseland. The item had a huge red stamp on the back of it, which is apparently the quality control stamp. Then I had to pay to return it”

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Posted 4 years ago

“Lovely sideboard Perfect colour Very good value for money”

Roseland Furniture 5 star review on 15th February 2021

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Posted 4 years ago

“Very Poor service. Having had to return 3 damaged units I am still waiting for a refund. Roseland does not respond to my mail or answer my calls. I do not recommend using this company.”

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Posted 4 years ago

“Very easy ordering and quickly delivered. Thank you.”

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Posted 4 years ago

“Very good customer care and after care. Had a problem with one item but Roseland dealt with this very professionally.”

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Posted 4 years ago

“Easy to put together, excellent quality, solid, looks amazing.”

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Posted 4 years ago

“Very good quality and value for money.”

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Posted 4 years ago

“TV Unit arrived badly damaged. I contacted you immediately and your response was prompt. I sent pictures as requested. Unit was replaced shortly after and looks good. The only problem I have now is I have the old damaged Unit and am not sure whether you want it back or can I just take it to the refuge centre?”

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Posted 4 years ago

“Easy to use website. Prompt delivery and high quality product.”

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Posted 4 years ago

“Having purchased 2 chest of drawers in January, only 1 turned up. I was expecting the 2nd to arrive shortly after but had to email and ring. No one replied to the email and I waited 30mins for someone to answer. I was told they had delivered only 1 in error and that the 2nd would be sent out. This was in January. Over a week went by and the drawers hadn't arrived. I emailed and had no reply. I then rang early February and waited over 30mins again. I was told they were out of stock from 1st Feb...even though I'd rung through previously back in January, and they wouldn't be in stock until March. Had I have known I wouldn't have got 2 together I may not have ordered. The service has been poor, communication has been poor and I would not recommend or order from Roseland again. I don't understand how I was told the 2nd one was being delivered to then being out of stock. Not a great service at all”

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Posted 4 years ago

“This is the fourth time we've ordered furniture from Roseland and so can thoroughly recommend it - we wouldn't have kept buying it otherwise! High quality, excellent service and no problems (apart from me deciphering the instructions initially!)”

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Posted 4 years ago

“I received my item quite quickly but it wasn’t what I had ordered I have emailed with all the details asked for and not heard anything for several days”

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Posted 4 years ago

“We ordered a desk that didn't arrive despite delivery notifications. After assurances that it was definitely about to arrive, but didn't, further investigation revealed that it had got damaged in transit and so was returned to the company. We ordered a replacement 10 days ago and haven't heard anything since. This company sadly seems to be having some problems fulfilling their orders.”

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Posted 4 years ago

Roseland Furniture is rated 4.5 based on 22,934 reviews