Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.76

4.8 Rating 505 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.8

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Ross Watch Repairs 5 star review on 8th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had an amazing experience with RWR. After getting a quote for over £300 and a months wait at TAG. I sent my watch to RWR and after less than a week have had my watch back fully repaired and also polished. It is now back on my wrist and cost less than £100. Great service and I will certainly be recommending to my friends and family. Thank you.”

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Posted 8 years ago

“Excellent service .prompt reply to my enquiry.”

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Posted 8 years ago

“Having sent my Tag Aquaracer back to Tag the first time the battery needed replacing and being told the watch needed a service, cost £280. I found Ross Watch repairs on line and noting the very positive reviews sent my watch to them, I decided to have it polished as well as replace the battery, they did exactly what they promised in the time frame agreed, my Tag now looks brand new, I would recommend RWR to anyone.”

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Posted 8 years ago

“Very nervous as you can imagine sending my ebel watch via post but i was sent an email as soon as RWR received it. The watch had a battery replacement, reseal, pressure test and I took advantage of the ultra sonic clean. My watch was returned back to me within two working days and I was sent an email that the work had been completed and would be returning to me by special delivery. I have absolutely no complaints about the service which normally cost more than double and can take two months when I have used a jewellery store to be sent off for the same work. I will be using again as the service was so good and my watch came back looking so clean. Thank you RWR for excellent communication at all times.”

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Posted 8 years ago

“Really great service. Was a bit worried about sending the watch but read other reviews and then contacted them. Very helpful, clear instructions and very quick turnaround times. Watch was beautifully cleaned as well as battery replaced. Excellent value. Will definitely use again and recommend to all my friends.”

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Posted 8 years ago

“Always dubious about committing expensive items in the post, to an unknown party. I have just received my watch back, battery inserted, sparkling clean, and I am very happy! Alex J Arthur”

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Posted 8 years ago

“The watch was scratched and not keeping time properly. I posted it to RWR and although it took longer than expected, came back AS GOOD AS NEW! I felt like I had a new watch on. I really appreciate the open communication I had with RWR. I live abroad and had to email a few times as to how and when to get the watch to RWR and then back to me. It all went well. I have no hesitation in recommending this shop to anyone. If you like your watch and want it back to its original condition then use these guys. It may not be the cheapest option but it is the best. Thank again!!! Paul McManus Ps if there could be a loyalty scheme for returning customers I would be interested as my wife also has a TAG that may need servicing in the future.”

Ross Watch Repairs 5 star review on 24th October 2016

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Posted 8 years ago

“Great service at a fraction of the price of the high street jewellers. Sent off job done and received back in 3 days! Kept in touch throughout! Cannot speak highly enough!”

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Posted 8 years ago

“Can't fault the service I received from Ross Watch Repairs. Their initial quote was the same as the final price and much cheaper than the high street, their turnaround time was truly excellent and the watch was returned to me ahead of schedule. I cannot recommend this company highly enough.”

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Posted 8 years ago

“Old fashioned, polite ,trustworthy service,i am amazed such business's still exist. My Tag Their was returned within days,new battery and re sealed plus a bracelet clean,all the while I was kept informed of it's progress,plus all at a competitive price. Many thanks.”

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Posted 8 years ago

“I needed a new battery for my Omega Seamaster and had left it for quite some time before replacing. I contacted Ross Watch Repairs and they provided a quote on the battery replacement and also a polish/scratch removal service. The watch is about 14 yrs old and was dirty and had more than a few scratches/marks. I sent the watch off and received it back in the timescale quoted. Hugely impressed by the results, the watch is looking like new all over again, so impressed. Can highly recommend Ross Watch Repairs, excellent customer service, very professional, fantastic value for money and outstanding quality of work. Ian High Washington”

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Posted 8 years ago

“Easy to communicate with Competitive rates Very quick straightforward turn around”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Delighted with the prompt response, from quotation right through to timely return of the watch. Definitely recommend having the bracelet cleaned ultrasonically - it came back looking like new. I will use your services again. Thank you”

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Posted 8 years ago

“Fantastic service. Posted Wednesday returned Friday.”

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Posted 8 years ago

“Was really pleased with the end result of my watch, would recommend to anyone”

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Posted 8 years ago

“Very fasy and efficient, send my watch in for a new battrey and screen on monday received it back by thursday, cheaper then all the jewelers and watch repairs close to me. Very good with communication and updates overall a very good service”

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Posted 8 years ago

“Highly satisfied with the level of service I received would highly recommend”

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Posted 8 years ago

“Extremely impressed and happy. Would definitely reccomend!!!”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

Ross Watch Repairs is rated 4.8 based on 505 reviews