“Excellent service from a very friendly, helpful staff who handles everything in a professional manner. Keep up the good work, in these uncertain times. It will pass, everything has a season.💌🎁”
“I love Royal Mail and would be lost without them, They do a fantastic job and my items are always on time, even things i send are on time, I'm shocked at all these negative feedbacks, Royal Mail to me is the best in the world.”
“I have posted eight parcels all 1st class signed for on the 12th of December and not one has been delivered to date 17th Dec. The online tracking says that they have been accepted at the Post Office on the 12th and that's it, no more information! Absolutely useless service! I don't want to hear the Coronavirus excuse any more I'm sick of it, this is just lousy service and ripping the public off for a service the Royal Mail are not providing.
From now on I will avoid using Royal Mail wherever possible because they are an absolute disgrace!”
“Was saddened today to discover my postwoman had delivered my mail for the last time. She always had time for a quick word and big smile as she hurried quickly through my garden....I will miss her! WF12 7BG”
“I have nothing but positive things to say about Royal Mail all my posties are polite curtious and close my gates as they know I have a lil naughty dog that they fuss wen they have time. They’ve Carriedthrough covid without moaning and not left my parcels in the middle of the drive like otha companies. Thank u Kay x 17 June rd”
“My mail has been lost and I have asked fr a claim, Royal Mail got back with my really really quickly and gave me a full refund, it was really quick and I’m proud of customer service :)”
“I now sell on Ebay and after a few hiccups with other delivery companies I now only us Royal Mail. I always use a signed for service. Royal Mail have for the most part been outstanding, just on a couple of occasions the parcels were a few days late arriving”
“Nice service At Royal post office Smethwick ,Birmingham .Kiki is a very kind and willing to help .I was sending a parcel abroad ;and she checked everything and advise me to add more info on my parcel ....to avoid missin it ....Thanks Kiki”
“Posted sons birth certificate as urgently required. Paid extra to have signed on delivery. After 7 days no sign not at local sorting office, I purchased replacement. Royal Mail cars put through door on the day the replacement arrived insufficient stamp! Son unable to collect as working abroad. Eventually returned 2 months later. Compensation a book of 6 1st class stamps. Terrible service from a third rate company.”
