Royal Mail Reviews

1.1 Rating 2,637 Reviews
3 %
of reviewers recommend Royal Mail

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Royal Mail 1 star review on 16th April 2024
Paris Bailey
Royal Mail 1 star review on 29th January 2024
Ginny Hewitt
Royal Mail 1 star review on 5th January 2024
Philip
Royal Mail 1 star review on 13th December 2023
Martyn Williams
Royal Mail 1 star review on 23rd September 2023
Joe Baker
Royal Mail 1 star review on 21st August 2023
Tzino Bentai
Royal Mail 1 star review on 1st August 2023
M Shannon
59
Anonymous
Anonymous  // 01/01/2019
parcel arrived in good time and was undamaged . Thank you
Helpful Report
Posted 4 years ago
I now sell on Ebay and after a few hiccups with other delivery companies I now only us Royal Mail. I always use a signed for service. Royal Mail have for the most part been outstanding, just on a couple of occasions the parcels were a few days late arriving
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Posted 4 years ago
Excellent service. The tracking was fantastic. Keep up the great work.
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Posted 4 years ago
Nice service At Royal post office Smethwick ,Birmingham .Kiki is a very kind and willing to help .I was sending a parcel abroad ;and she checked everything and advise me to add more info on my parcel ....to avoid missin it ....Thanks Kiki
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Posted 4 years ago
I am thoroughly impressed with the Tracking system. It is detailed and adequate.
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Posted 4 years ago
Posted sons birth certificate as urgently required. Paid extra to have signed on delivery. After 7 days no sign not at local sorting office, I purchased replacement. Royal Mail cars put through door on the day the replacement arrived insufficient stamp! Son unable to collect as working abroad. Eventually returned 2 months later. Compensation a book of 6 1st class stamps. Terrible service from a third rate company.
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Posted 4 years ago
mark daniel burnett sotrting co,m,plan sorting fbi cia parcels courts world mark daniel burnett arer my psarcels whtrer thay telphon on head mi6 mi5 met police office in sorting office compan whtrere thay intergahtion mod sas markl daniel burnetf i refund no payment stolon mark daniel burnett 12/07/1974 kemps [place 89 f.lat 20 rackham rd nr33kjq can getr my adfdres courts
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Posted 4 years ago
30 pounds i be come in sorting office to pick mark daniel burnett 12/07/1974 kemps place 89 rackham rd norwich norffolk nr33jq irterm from china pick up fast thing tomorrow at 7 am
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Posted 4 years ago
My delivery man made sure I received my package today thank you so grateful Canterbury and Herne Bay area.
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Posted 4 years ago
Why all these bad reviews returns to Amazon Thursday Royal mail brilliant and tracked delivery's are all ways on time and friendly local postmane waits for you to answer door unlike other comps who rush off even tho I'm there I all ways use Royal mail for returns as there's loads of post offices and I'm thinking why so many negative reviews I all ways get great service
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Posted 4 years ago
I was awaiting a much needed parcel which just so happened to be delivered during that half hour that I nipped out of the house. There was no possibility of me colkecting the parcel the following day as I was catching a flight 1st thing in the morning so was pretty miffed that I'd missed this delivery. Whilst driving away from our road, I bumped into our postman Tom (for Lord Street, Stalybridge) and explained the situation and my dilemma. Tom went above and beyond to ensure I got my parcel that day....so thank you Tom.
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Posted 4 years ago
Thanks to Royal Mail delivering our little boys aeroplane he made for his brother & sister on holiday in Flamingo land all the way from the Wirral Absolutely made our day X
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Posted 5 years ago
I never have a problem with Royal Mail. Their Track and Trace Service is excellent. I have a lot of things delivered and I usually get them within two days of dispatch notification. I cannot fault them and don’t understand all the negative reviews
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Posted 5 years ago
Wonderfull, Royal Mail! On friday night i ordered one present for Christmas. I did not expect to be arriving before Christmas as it was weekend and i choose free delivery 2-5 working days. It came today on Monday morning at 8am. WOW! Thank you soooo much for your hard work delivering mail!
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Posted 5 years ago
I am stunned. I usually don’t have much to say that’s good these days about Royal Mail. Today I say ‘thank you’. My little girl posted a letter to Santa with her address on the back so he could reply!! 🤣🤣🤔🙄 Today a beautiful card from the North Pole factory from Santa himself personally to her. I noticed it’s a card made by Royal Mail from their logo on the back. How wonderfully kind. She is abolutely thrilled.
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Posted 5 years ago
I have never had an issue with royal mail and cannot speak highly enough of their service
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Posted 5 years ago
I understand the local complaints on hear but for us in the Unoted States it's not much better. Our postal office is awful. Yet every time I order something from our mother country in the UK, I get it on time of not before the given delivery date. RM goes right to the processing center in Detroit, Michigan then right down to me in Northwest Ohio. I order from hear in the states and it will go to 10 different locations, often passing it's destination point before it arrives to its location. I'm not a local Brit, so I can't review how they deliver locally. But oversees stand point I'm very happy with Royal Mail and order often now from the good ole UK.
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Posted 6 years ago
No complaints. Have sent parcels to the Philippines and the US. No issues
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Posted 6 years ago
I would really like to thank everyone working at the Royal Mail and making the whole process so smooth every single time in my many years of using it regularly (this review is long overdue). Even on many occasions I missed the postman, Royal Mail would always ensure that my items are delivered intact to me at an alternate date/time. The tracking is another fabulous aspect, and how fast deliveries are carried out - even international ones to/from UK, each step well-updated. I count myself really lucky to be experiencing this great postal service from an affordable provider as compared to that of many of our neighbouring countries (sorry to implicate). As a bonus, post office counter staff are always so pleasant to deal with. I understand when queues can get a little long sometimes at the post offices (in London, in my case), but that's entirely natural for such excellent service rendered. I hope you all at the Royal Mail will keep up the good work!
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Posted 6 years ago
I love using Royal Mail they deliver my items really quickly. All of these arrive at destination Highlands or Lowlands because posties know the areas and recipients address. Any problems they are returned to me free of charge!! In cases of non delivery they are returned to depots for customers to collect or have redelivered. Excellent services all round.
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Posted 6 years ago
Royal Mail is rated 1.1 based on 2,637 reviews