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Royal Mail Reviews

1.2 Rating 2,932 Reviews
3 %
of reviewers recommend Royal Mail

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Anonymous
Anonymous  // 01/01/2019
I cannot fault Royal Mail or more personally, our postman Keith! Always friendly and even waves when you drive past him. Packages always arrive on time and has once even come back after noticing a parcel he didn't see at the time. Overall fantastic service and has never once left me unhappy.
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Posted 4 years ago
Love the Royal Mail and would be lost without them, Thank You, Royal Mail
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Posted 4 years ago
Great Service, best.
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Posted 4 years ago
Excellent service from a very friendly, helpful staff who handles everything in a professional manner. Keep up the good work, in these uncertain times. It will pass, everything has a season.💌🎁
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Posted 4 years ago
Great communication and service
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Posted 4 years ago
I love Royal Mail and would be lost without them, They do a fantastic job and my items are always on time, even things i send are on time, I'm shocked at all these negative feedbacks, Royal Mail to me is the best in the world.
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Posted 4 years ago
I have posted eight parcels all 1st class signed for on the 12th of December and not one has been delivered to date 17th Dec. The online tracking says that they have been accepted at the Post Office on the 12th and that's it, no more information! Absolutely useless service! I don't want to hear the Coronavirus excuse any more I'm sick of it, this is just lousy service and ripping the public off for a service the Royal Mail are not providing. From now on I will avoid using Royal Mail wherever possible because they are an absolute disgrace!
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Posted 4 years ago
Was saddened today to discover my postwoman had delivered my mail for the last time. She always had time for a quick word and big smile as she hurried quickly through my garden....I will miss her! WF12 7BG
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Posted 5 years ago
Happy so far. Good service
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Posted 5 years ago
good service
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Posted 5 years ago
I have nothing but positive things to say about Royal Mail all my posties are polite curtious and close my gates as they know I have a lil naughty dog that they fuss wen they have time. They’ve Carriedthrough covid without moaning and not left my parcels in the middle of the drive like otha companies. Thank u Kay x 17 June rd
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Posted 5 years ago
Came next day.
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Posted 5 years ago
Has been crucial to us continuing to run our business still doing speedy deliveries in these in certain times
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Posted 5 years ago
Excellent service
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Posted 5 years ago
My mail has been lost and I have asked fr a claim, Royal Mail got back with my really really quickly and gave me a full refund, it was really quick and I’m proud of customer service :)
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Posted 5 years ago
Excellent service friendly staff and always deliver on time whatever the weather.
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Posted 5 years ago
Delivered on time over Christmas after the last postal day!
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Posted 5 years ago
parcel arrived in good time and was undamaged . Thank you
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Posted 5 years ago
I now sell on Ebay and after a few hiccups with other delivery companies I now only us Royal Mail. I always use a signed for service. Royal Mail have for the most part been outstanding, just on a couple of occasions the parcels were a few days late arriving
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Posted 6 years ago
Excellent service. The tracking was fantastic. Keep up the great work.
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Posted 6 years ago
Royal Mail is rated 1.2 based on 2,932 reviews