Login
Start Free Trial Are you a business? Click Here

Royal Mail Reviews

1.2 Rating 2,910 Reviews
3 %
of reviewers recommend Royal Mail

Write Your review

Anonymous
Anonymous  // 01/01/2019
I ordered something on a next day delivery on the 23rd October still not received it. The tracking system is useless, and these people want more money, try giving the service first then negotiate for more money. Royal mail your a joke
Helpful Report
Posted 2 years ago
Great site glad signed up everything order been great quality thanks
Helpful Report
Posted 2 years ago
always helpful and on time
Helpful Report
Posted 2 years ago
Royal mail have always delivered on time and with lots of notice when combined with the Royal Mail app. I'm really surprised there reviews are so low on here. Local postman is friendly and always says good morning :).
Helpful Report
Posted 3 years ago
I sold an item on eBay yesterday morning, I took it to my local post office in Wickersley Rotherham who have always provided an excellent service. I shipped the piece of pottery to Bovey Tracey in Devon. It arrived this morning. Less than 24 hours!! Cannot fault the service provided and for small businesses that is what is needed. Postal service 5 ***
Royal Mail 5 star review on 5th July 2022
Helpful Report
Posted 3 years ago
Always a great service. Sending and receiving items
Helpful Report
Posted 3 years ago
Delivered on time and on perfect condition
Helpful Report
Posted 3 years ago
These guys are amazing where I live in my new apartment. They always get the item to me, are friendly, apologise when late. DPD, on the other hand, don't call, don't buzz the intercom, leave packages in communal areas, don't deliver. Royal Mail have been reliable and trustworthy.
Helpful Report
Posted 3 years ago
On saturday 12th march i went into post office at the co op in abingdon oxon where a lady called Sue was serving all by herself no one to help her she did a great job(she couldn't help with my renual of my passport) but put on a brave face & served so well I felt so sorry for her being put in that position well done SUE 10 OUT OF 10
Helpful Report
Posted 3 years ago
Very happy with Royal Mail. I have been using them to send my small business letters and small parcels for years now and find them exceptional. Covid and its restrictions may have caused some delays at times recently but to be quite honest that is to be expected, we are all in this pandemic together and it has disrupted a lot of our lives. Royal Mail have kept delivering through it all so have to be congratulated.
Helpful Report
Posted 3 years ago
Hi, I am writing on behalf of Centre Point Residences Team. Our address is 101-103 New Oxford Street WC1A 1DB. We would like to inform you that one of our regular postmen, Mr Musa provides us with exceptional service on a daily basis. He always has a smile on and is willing to help when possible with any queries regarding Royal Mail procedures. You should have more postmen as him! P.S. If its not been done yet, he deserves a pay raise :D
Helpful Report
Posted 3 years ago
I ordered hand-made kitchen shears as a Christmas gift. Royal Mail processed them through quickly and the package arrived in pristine condition. Excellent service!
Helpful Report
Posted 3 years ago
Customer service was brilliant to me, price was awesome, delivery was so fast but specially happy as they handled my parcel with lots of care, and I do appreciate it. Thanks Royal Mail.
Helpful Report
Posted 4 years ago
Simple straightforward ordering from Fat Buddha. Genuine product. Fast delivery via Royal Mail. No stress express! Top marks and a thumbs up. 👍
Helpful Report
Posted 4 years ago
Our Postman at the moment is fantastic his name is Frankie and delivers our mail in Westhampnett Chichester, He has always got a smile always chats and is always very polite, I hope he will stay as our postmen as he is the best, from the Baily’s,
Helpful Report
Posted 4 years ago
excellent service
Helpful Report
Posted 4 years ago
Posted a letter from Reading for a delivery address in Edinburgh at 1.00pm and showed as tracked delivery in Edinburgh at 4.42, very impressive
Helpful Report
Posted 4 years ago
I cannot fault Royal Mail or more personally, our postman Keith! Always friendly and even waves when you drive past him. Packages always arrive on time and has once even come back after noticing a parcel he didn't see at the time. Overall fantastic service and has never once left me unhappy.
Helpful Report
Posted 4 years ago
Love the Royal Mail and would be lost without them, Thank You, Royal Mail
Helpful Report
Posted 4 years ago
Great Service, best.
Helpful Report
Posted 4 years ago
Royal Mail is rated 1.2 based on 2,910 reviews