Iown Reviews

4.3 Rating 1,752 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,752 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Location:

UBI Crescent,
iowN
Ha'il
88809

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Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
Iown 5 star review on 9th July 2021
Brian.
Iown 5 star review on 6th July 2021
Daniel Melo
Iown 5 star review on 6th July 2021
Carlos Sakamoto
2
Anonymous
Anonymous  // 01/01/2019
Watch arrived yesterday and I’m over the moon with it! It is fantastic. Really easy ordering process, payment of duties etc was simple, price including duties was amazing and your communications were efficient and effective. The watch arrived 4 days after order (including a weekend - Singapore to UK). And it arrived in an original box with all papers and tags. The watch itself is lovely. A really nice watch that you could easily mistake for a watch at least 2 or 3 times the price IMO. Super impressed!
Helpful Report
Posted 2 years ago
Dear Andy, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Great service!
Helpful Report
Posted 2 years ago
Dear Andrey, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Tremendous large choice of watches, even some rare or discontinued models difficult to find!!! Easy website to browse and use, and a perfectly simple shopping and buying secured experience! And the cherry on the top of the cake: amazing prices and surprisingly fast shipping without any taxes and customs hidden costs make CreationWatches one of the very few references out here for me! Thanks again
Helpful Report
Posted 2 years ago
Dear Greg, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
The watch came in perfectly, it's gorgeous. The customer service was great, they emailed me and kept me informed. But the delivery took longer than I expected.
Helpful Report
Posted 2 years ago
Dear Lídia, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Excellent service!
Helpful Report
Posted 2 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
I am so pleased with my watch. The customer service was great. The description of the watch was accurate. Thank you Creation Watches.
Helpful Report
Posted 2 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Quick delivery , original quality , always support your for any question What more will you need , one of the best stores you can buy!
Helpful Report
Posted 2 years ago
Dear Saint, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Thrilled with my watch. Was a little sceptical as to whether the actual watch would look like the online images and the website was genuine. However I can honestly say that I couldn’t be happier with my purchase. Really quick deliver from overseas. Can’t fault Creation Watches! Would happily buy from here again
Helpful Report
Posted 2 years ago
Dear Alison, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Bought a Ferrari Pilota watch for my son. Price was excellent,and the express shipping from DHL got it here to Melbourne,Aust. very fast and in perfect condition. It's a magnificent timepiece that i know he'll be ecstatic with. Thank you guys,i will definitely be buying my next watch from you..very happy.
Helpful Report
Posted 2 years ago
Dear David, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Easy to order, competitive price, delivery by DHL Express was one day earlier than expected. However packing if any, was poor. The Seiko watch in a Seiko box and three manuals were just thrown into a DHL plastic sachet and sent on to its destination (NZ). Unfortunately they arrived in a poor state. the watch was out of its box and one of the manual cover was ripped. The bubble wrap around the watch case saved it from damage, I think.
Helpful Report
Posted 2 years ago
Dear Zainol, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. I have emailed you directly and hope to hear back from you soon. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
quick delivery, packaged safe and nicely, competitive price, will definitely order again.. very pleasant experience..
Helpful Report
Posted 2 years ago
Dear Victor, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Super satisfied with everything, will order another one.
Helpful Report
Posted 2 years ago
Dear Thomas, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
On time and great watch. Impressive
Helpful Report
Posted 2 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Excellent services price, delivery,quality five stars for this company
Helpful Report
Posted 2 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Excelente servicio, primer reloj que compro y no sera el unico, los precios muy convenientes, se demoro 20 dias en llegar a mi casa en valdivia chile. Muy conforme con mi compra 100% recomendable.
Iown 5 star review on 23rd September 2021
Helpful Report
Posted 2 years ago
Dear Cristian, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Fast delivery, nice price
Helpful Report
Posted 2 years ago
Dear Ralf, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
The second time I order on this site) A large selection of excellent and decent watches at an attractive price) The only disappointing thing is that there is no way to track the parcel upon delivery( Delivery to Russia 31 days)) I will continue to use the services of Your Store) Success and prosperity to You)))
Helpful Report
Posted 2 years ago
Dear Radik, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Hello, I ordered a Seiko auto 5 on 9/8/21 and my watch arrived on 9/18/21. The watch is just as expected and packaged very good but it isn't free shipping. I would have given it 5 stars but I thought the shipping should have been faster.
Helpful Report
Posted 2 years ago
Dear Paul, We always try to give the best service to our customers. Sometimes the shipment gets delayed (due to current Covid-19 situation) and depending upon the remote area services. It is difficult to predict the actual time to delivery. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
I've just bought an Orient Bambino gen 2 watch from them. Great price. The order process was a bit nerve wrecking since I immediately got an email saying my billing & shipping addresses didn't match, when a screen shot showed they clearly did. When the order was shipped, the tracking reference wasn't recognised by Royal Mail. After a lengthy wait, I emailed Creation, who investigated but couldn't help. Luckily the watch arrived. I'm not sure whose fault it was - I suspect Royal Mail. Creation Watches were helpful and the price was great. Apart from the minor sanfu's above, the service was fine. The watch was as described, arrived in a nice bag, and looks great. It keeps time within the manufacturers limits (checked daily against the Royal Observatory website), and was in perfect condition. I would happily buy from this company again, but I'd like them to check the shipping references more carefully to increase customer piece of mind. I'd also happily recommend them to friends.
Iown 4 star review on 20th September 2021
Helpful Report
Posted 2 years ago
Dear Chris, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Second time using creation watches, great experience both times.
Helpful Report
Posted 2 years ago
Dear Kev, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Iown is rated 4.3 based on 1,752 reviews