Iown Reviews

Name: Iown
Address: UBI Crescent, iowN, Ha'il
Rating: 4.29

4.3 Rating 1,763 Reviews

82 %

of reviewers recommend Iown

Company Reviews

Metrics

Info

4.3

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous

Iown 5 star review on 23rd September 2021

Cristian Lovera

Iown 4 star review on 20th September 2021

Chris FP (Hampshire UK)

Anonymous

John Azariah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Je suis un peu déçu pour le tracking mon numéro pour DHL je ne l'ai pas reçu et c'est compliqué de rapport un mail de retour avec mon numéro de tracking j'ai sonné à DHL ils ne l'ont pas c'était un cadeau pour mon homme pour sa Noël sinon qualité-prix c'est super mais je n'ai pas encore la montre”

Helpful Report

Posted 6 years ago

Dear Smets, We would like to inform you that, your order has been shipped by SingPost. Tracking Number : RT171544065SG. It will reach you soon. We always try to give the best service to our customers.

Posted 6 years ago

“The shipping place was Singapore and despite it, the delivery was quick to my country (Mexico) and without any setback (they respected the estimated delivery date) even at Christmas. The product arrived in perfect conditions. Creation Watches' customer service is excellent and with the best price i found. Definitely I'll shop here again. I'm very satisfied with the product and the service.”

Helpful Report

Posted 6 years ago

Dear Torres, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“The difficulty was that I am in the U.S. and CreationWatches is not, so my credit card initially responded questioning the charge. That caused a bit of delay and a need for customer support. Not their fault but a part of the experience. Otherwise, the customer service was responsive and polite. The watch arrived fine. And I love the watch, so it all worked out.”

Helpful Report

Posted 6 years ago

Dear Ryan, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“So far So Good. Delivered correct items within short time. Keep it up.”

Helpful Report

Posted 6 years ago

Dear Bhoj Raj, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“This was a gift for my wife. She was really happy with the gift. Delivery got bit delay because of the Christmas season and the I had to re-direct the parcel from my office address to a address near my home, since I was holiday.”

Helpful Report

Posted 6 years ago

Dear Dush, We are pleased that you loved the purchased from our online store as well as our service.Sorry for any inconvenience caused. We always try to give the best service to our customers. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“Great value and fast delivery, never had a problem with any watches purchased from Creation Watches.”

Helpful Report

Posted 6 years ago

Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“I am happy with both the watch and the service. I took about a week for my order to arrive to Norway, everything is fine. A positive experience.”

Helpful Report

Posted 6 years ago

Dear Vaidas, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“Smooth transaction. Quick delivery, and an awesome pocket watch”

Helpful Report

Posted 6 years ago

“Fast and prompt delivery on my new Seiko field watch (SNZG09K1). Fantastic prices and wide variety on top brands. Will definitely return for an upgrade in the future. Highly recommended.”

Helpful Report

Posted 6 years ago

Dear Aaron, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“WAS GOOD OVERALL”

Helpful Report

Posted 6 years ago

Dear Song, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“Zegarek świetny, przesyłka super ekspresowa ( dotarł do mnie w zaledwie 4 dni mając po drodzę sobotę i niedzielę) Jestem zadowolony.”

Helpful Report

Posted 6 years ago

Dear Wolff, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“The watch was delivered only one day later than estimated, wich is good considering I live in the woody rural areas and it was wet- snowy-winter-weather. And the item was as good as described and what I expected...it was a X´mas present 2 myself ;^D”

Helpful Report

Posted 6 years ago

Dear Petteri, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“Vše proběhlo v pořádku.Hodinky dorazily za tři dny což je super 👍”

Helpful Report

Posted 6 years ago

Dear Spartan, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“Bought 3 watches so far from CreationWatches. Everything as expected. Shipping around 20 days from purchase date to Montenegro which is usual for Singapore Post.”

Helpful Report

Posted 6 years ago

Dear L.M, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“Avevo ordinato un orologio sbagliato. Ho scritto una mail al team prima che lo spedissero e nell’arco di pochi giorni mi hanno rimborsato completamente.”

Helpful Report

Posted 6 years ago

“I have ordered a lot of watches from Creation Watches and as always perfect service. Prompt delivery and unbeatable on price.”

Helpful Report

Posted 6 years ago

Dear Brett, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“BEWARE, these a grey import watches from Singapore, you will have additional import duties to pay and no manufacture back up through dealers in your country. I have refused delivery and insisted on the 30 day Hassle free return policy, guess what, lots of hassle, this underlines the fact this company is not to be trusted. AVOID”

Helpful Report

Posted 6 years ago

Dear N Reeve, As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. We have no control over this. We recommend you opt for 'Registered' shipping as there have been lesser incidences of import duty levies for that shipping option. We recommend you to pay the customs taxes and receive the watch, if you haven't already. Please be assured all our watches are 100% authentic, new and we deal only in genuine watches. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“El paquete jamas llego a peru, ellos nunca respondieron los correo y nisiquiera enviaron un numero de referencia de seguimiento. Perdi mi tiempo y mas de 100 dolares que nunca devolvieron”

Helpful Report

Posted 6 years ago

Dear Diego, We have already provide you tracking details of your shipment. Please check your email. Please be assured it will reach you soon. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

“No responden los correo el paquete jamas llego a peru y nisiquiera enviaron un munero de referencia estafadores totalmente jamas recomiendo he perdido mas de 100 dolares”

Helpful Report

Posted 6 years ago

“Buying a watch from Creation ended up being an expensive mistake when the vat. was added along with an extra 10% of the original price DHL (the courier) charged for administration of that Vat. Then there was the shambles of DHL's pick up locker system. An email informed me that the watch had been delivered to the DHL arranged pick up point, a QR code was given. So armed with the code I went the following day found the lockers, scanned my QR code, a door pops open, EMPTY! So begins hours of ringing and waiting on hold, the locker company, then DHL, we've all been there it's purguatory. Eventually DHL decide it is in a locker " it's just been delivered"! This is the day after I got the original confirmation. I refused to go back to the lockers, I no longer trusted that system. DHL got real arsey then about having to deliver to my home 3 days later. NIGHTMARE don't do it!!!!”

Helpful Report

Posted 6 years ago

Dear Dennis, Sorry for any inconvenience caused. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 6 years ago

Iown is rated 4.3 based on 1,763 reviews