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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Easy to navigate site. Fast checkout.
Helpful Report
Posted 9 years ago
So happy we found this company on ***. We are pleased with the service and the rugs we just received are perfect.
Helpful Report
Posted 9 years ago
Site is easy to use, great products and super helpful customer service.
Helpful Report
Posted 9 years ago
Wonderful to find these. Saw this in a store but their price was much higher. Thanks again!
Helpful Report
Posted 9 years ago
I am so impressed by the vast knowledge the saleswoman had regarding my purchase. She really gave me a great education on how to care for the rug too.
Helpful Report
Posted 9 years ago
Love this Dash and Albert rug. thanks for your help.
Helpful Report
Posted 9 years ago
Difficulty understanding exchanges and returns. Expensive mistakes, partly my fault, partly theirs. Not a company I'll order from again.
Helpful Report
Posted 9 years ago
Should be able to log-in to account, if you have ordered previously. Also, have an account where you can save your cart items.
Helpful Report
Posted 9 years ago
Reordering another of the same!
Helpful Report
Posted 9 years ago
Live chat helped me find a rug that I saw in a store. Super helpful. Thank you!
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Posted 9 years ago
This is such a good website. They have so many options it was hard to decide! Our local stores don't have nearly as much modern stuff.
Helpful Report
Posted 9 years ago
So happy to find a company that actually ships rugs to APO addresses. Not many do so I am elated to have found Rugs Done Right.
Helpful Report
Posted 9 years ago
Fast and easy.
Helpful Report
Posted 9 years ago
lovely selection. this is my third purchase this year. fast shipping and very helpful staff.
Helpful Report
Posted 9 years ago
Rugs are very nice, true to color .
Helpful Report
Posted 9 years ago
I called and asked if the rug was in stock and was told yes. I was told I would have the rug in a week. When I ordered the rug and did not receive it in a week I called back and was told it would be 6 to 8 weeks before the rug would be delivered. The company rep should have been honest. I would have still ordered the rug. I am still waiting for the rug but won't order more rugs from this company.
Helpful Report
Posted 9 years ago
Excellent service! *** was polite and extremely helpful with getting my order placed. Many thanks for top-notch service and a smooth transaction.
Helpful Report
Posted 9 years ago
Chat was very helpful. So many choices, website works well.
Helpful Report
Posted 9 years ago
Rugs done right went above and beyond to find the carpet I wanted, one I had seen on ***. They were the most helpful internet company I have ever delt with. VERY pleased.
Helpful Report
Posted 9 years ago
Your salespeople went above and beyond to find the carpet I wanted, one I had seen on ***. They were the best and most helpful internet company I have ever delt with.
Helpful Report
Posted 9 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews