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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Once again, I had a great experience working with their staff. They provided a great price and were extremely helpful helping me track down the rug I wanted.\n***
Helpful Report
Posted 9 years ago
The rug was exactly what I wanted. It is beautiful, plush and very high quality. The price was excellent! Rug was carefully packaged and arrived quickly. Highly recommend this company. I will clearly be making all of my future rug purchases through them!
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Posted 9 years ago
My order for a custom hall runner was handled so quickly. I was so very pleased. I did a lot of shopping and this was the best price I found. I would highly recommend this company!
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Posted 9 years ago
Every thing went very well. Very pleaded with entire process. Would definitely recommend!
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Posted 9 years ago
Totally satisfied
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Posted 9 years ago
The service was fine. The rug seems to shed a lot of fuzzy balls. That might be norman.
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Posted 9 years ago
Excellent communication & prompt service
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Posted 9 years ago
I love this rug - so thick and soft that I didn't need to use my pad with it. Of equal importance, Rugs Done Right had the best price of any other company online. Lastly, it was packaged very well and if it had rained while it was sitting on my patio 'til I got home from work, the rug would not have gotten a drop of rain.
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Posted 9 years ago
Order procedure was easy, customer service was great.
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Posted 9 years ago
Best price that I could find on this rug. Relatively fast shipping. I will use this company again.
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Posted 9 years ago
The perfect rig for the perfect\nSpot. Very nice and just what I wanted.
Helpful Report
Posted 9 years ago
Rugs Done Right is by far the best company I have ever ordered wih online. Their customer service went the extra mile to make sure my order was shipped to me. I will use them again, and recommend them to everyone. I wish every company could be like them!
Helpful Report
Posted 9 years ago
Ordering was easy online and the rug came in the time expected. The rug did not work out for the space I wanted so I returned it. The return was easy following the process noted on the website. I had to pay the shipping charges for the return that were over *** so that was my loss. An expensive loss to have to return, so in the future I would not order a rug online from any company since it is difficult to determine what the exact color is and since rugs weigh a lot and are expensive to return. As far as the company, the process of ordering, delivery and the return was very efficient.
Helpful Report
Posted 9 years ago
I was extremely happy with both my new rug and the service I received. It arrived quickly and the 110% price guarantee was given with no problem.
Helpful Report
Posted 9 years ago
Found this exact rug I purchased through you first at ***. They wanted *** for it, and said 6-8 weeks order time. I took picture of rug tag, came home googled it and your website came up. Rug was *** less on your site with promotion, no tax, free shipping and it was in my house in 5 days!!!\nI love your company and will totally shop with you again. Thank you! ***
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Posted 9 years ago
I still don't have my rug. And no word as to why.
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Posted 9 years ago
service is always great
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Posted 9 years ago
First time ordering from them and I was very pleased!
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Posted 9 years ago
Great job in providing shipping info. Rug looks better than the online picture.
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Posted 9 years ago
Ordered a Flokati Rug. Thank you.
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Posted 9 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews