Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great prices. lost of options. they actually knew what a William Morris style is. not may other companies did. definitely coming back here for my next rugs.”

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Posted 9 years ago

“This store has the most southwestern style rugs I could find. Chatted for stock and was replied to immediately. Cannot wait to get my rug!”

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Posted 9 years ago

“Replacing an old rug. I always shop here. They have the best prices and service that is not offered at other sites. Plus FREE shipping and NO sales tax - YESSSS Please!!”

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Posted 9 years ago

“This company knows it's stuff! Answered all my questions and even changed my view on rugs. Cannot wait to get our rug and pad down before the holidays. Cheers RDR!”

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Posted 9 years ago

“I spent quite a bit of time researching this rug for the best price. I am very happy with the service I received from Rugs Done Right. They had the lowest price with their coupon code. My sales person answered all of my questions regarding the delivery date. I need this delivered within a small window of time, and she was able to make that happen for me. Very pleased!”

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Posted 9 years ago

“Super helpful! I'm ordering samples and hopefully one works great in my living room. Nice to be able to view a smallerr size to be sure the rug will work before committing to the size I need. This is a very large purchase for me and I appreciate the ability to see the colors in my home first.”

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Posted 9 years ago

“Love my new rug.”

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Posted 9 years ago

“Great pricing”

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Posted 9 years ago

“best price i've found for this rug. very excited to receive it. thank you!”

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Posted 9 years ago

“There's been over a month delay on part of my order. I still have not received it. I am thoroughly satisfied with what I have received so far.”

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Posted 9 years ago

“Excellent product and received in good condition and very timely! I would use them again.”

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Posted 9 years ago

“Wonderful salesperson helped me purchase my second rug from your company. thank you.”

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Posted 9 years ago

“Fast answers to my questions about rug pads. Very helpful.”

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Posted 9 years ago

“I bought a rug that did not look good in my kitchen. I then began a conversation with someone named *** who told me that the rug was not returnable, because it was an "outdoor rug." Silly, given that it's an "indoor-outdoor" rug and that it hadn't been put outside for a second. But then, I was told that I could exchange it. Not for the full value, mind you, because when I wanted two of the same rugs in a smaller size, I discovered that I could only have ONE of "lesser or equal value." Fine, I said, send me one of the same in a smaller size. But to that, I got no answer. In fact, the person I was dealing with kept claiming that she did not understand what I was asking for and finally just stopped answering. I will never buy anything from Rugs Done Right again. There are plenty of other sites that sell Dash and Albert rugs and that don't put their customers through this kind of nonsense.”

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Posted 9 years ago

“Very impressed with the person who placed my order she was very helpful and very plesant. I told my daughter about your site and she was very impressed and will be ordering a large area rug from you next week. Will definitely be ordering from you again.”

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Posted 9 years ago

“Great customer service and product delivery! Highly recommended”

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Posted 9 years ago

“I wish I could give no stars.\nPurchased a rug, didn't unwrap it. Sent it back "Return to Sender".\n\nCalled to see if it had arrived. Was told they did not know and I needed an RMA. Rug was sent back to me. Called for RMA, and was told it was too late for a refund.\nSince I had not opened the rug, there was no way to know about needing an RMA \n\nIt was roughly 2 weeks before the rug came back so that interfered with the time limit for returns.\n\nI don't recommend you to others. And I want my money back!\n\n”

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Posted 9 years ago

“Once located the process was simple and fast”

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Posted 9 years ago

“ordered samples, person on chat was helpful”

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Posted 9 years ago

“good quality merchandise”

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Posted 9 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews