Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rugs was as pictured. Arrived in excellent condition, was very well packaged. Only negative would be lack of communication via the trucking company. But delivered in timely fashion. But only received shipping contact if I reached out. Was not provided unless I chased it.”

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Posted 6 years ago

“So far so good”

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Posted 6 years ago

“Exceptionally attentive customer service. Superlative experience. Upon noticing that the item we ordered was not in stock, and that there would be a lengthy shipping delay, the RugsDoneRight representative, on her own initiative, promptly and cheerfully applied a substantial discount to the order. We could not be more pleased with how RugsDoneRight resolved this issue, and could not recommend this company more fervently. We're customers for life.”

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Posted 6 years ago

“I am very happy with RugsDoneRight. My rug arrived in a timely manner and was exactly what I was expecting.”

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Posted 6 years ago

“The personalized assistance I received from your representative Rachel is not often encountered when buying online. It was a very satisfying shopping experience.”

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Posted 6 years ago

“Great source for Kalaty rugs.”

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Posted 6 years ago

“Rugs look great in our Sunroom - just the way it looks with the online feature you have of taking the photo of the room and having the rug being being inserted into the photo. Might not have bought it otherwise because we have always wanted to see the rug in person.”

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Posted 6 years ago

“Excellent product selection. I've hunted for the right rug for my bedroom for almost a year, and was able to find the ideal one here. I think one of my most favorite things about the seller is ease of search options: was able to narrow down only relevant results. The rug arrived today (shipped directly from manufacturer in Belgium), and I could not be happier!! Very pleased with the quality, price and most importantly the seller which allowed me to find exactly what I needed.”

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Posted 6 years ago

“Great customer service and delivery was fast. Will recommend to others to use this company. The rug was what I wanted and it looks great in my room. Thank You”

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Posted 6 years ago

“The rug is beautiful and fits perfectly in our family room. We wanted a nice indoor outdoor rug for durability with our dogs. Very pleased with this purchase and delivery was right on time.”

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Posted 6 years ago

“I bought a rug a few years ago online and thought Rugs Done Right was a great website because of the selection and the way I could sort based on price and color, etc. I just came back to buy another rug and see they have a new website and I love that zoom button so you can really see the edges and the weave. They didn't have my rug in stock so I emailed them and asked about my 2nd choice and third choice in a 8' x 10' size. They came back later that day, after checking with the factory and I was able to make my purchase quickly and easily.”

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Posted 6 years ago

“Great customer service.”

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Posted 6 years ago

“OMG - I love our new rug which just arrived from RugsDoneRight! The quality and bargain price are both top-notch, and the customer service was - no joke - AMAZING. I had a special request associated with my order, and they were so kind and helpful, I'll never look for rugs elsewhere. Thank you RugsDoneRight! - Julie in Virginia”

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Posted 6 years ago

“My sales attendant was very helpful and professional”

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Posted 6 years ago

“great to deal with very good costs for their products”

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Posted 6 years ago

“Beautiful rug-just what I was looking for. Rugs Done Right had the best price & it arrived in just a few days. I'm happy, happy!!!”

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Posted 6 years ago

“Completely happy with my rug. The customer service was excellent!”

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Posted 6 years ago

“They are amazing at customer service. I was helped an incredible amount to exchange a rug and get the right size for the area.”

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Posted 6 years ago

“RugsDoneRight has an amazing selection of rugs, but better still over the top customer support. I ordered a rug on a Saturday night and soon realized I had ordered the wrong rug. I sent an email to their Customer Support Department and was contacted within the hour. Everything was straightened out with no hassle. Amazing experience”

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Posted 6 years ago

“LOVE LOVE LOVE this Dash and Albert Jute Rug. This is the lowest price I've found. Seeing the sample really helped. Thanks for the fast service.”

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Posted 8 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews