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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
This was a great buying experience. My rug arrived fast and was great quality. Looked just like the picture. I am very happy with the rug and RugsDoneRight. I will be a repeat customer.
Helpful Report
Posted 6 years ago
Awesome, vibrant, durable rugs. Thank you.
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Posted 6 years ago
Exactly what I wanted. Came in a timely fashion . Good price
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Posted 6 years ago
Awesome rugs and great quality.
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Posted 6 years ago
Easy ordering process
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Posted 6 years ago
Fast, smooth transaction. Excellent / accurate tracking of shipment. The rug arrived in excellent condition and exactly as depicted in photos. Would order again from RugsDoneRight.
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Posted 6 years ago
Very easy to navigate. Notified of my purchase quickly and tracking soon after. Excellent buying experience.
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Posted 6 years ago
This was my first time buying a rug on line. I wanted something special for my parents. I made a few selections but couldn't decide so I called customer service to ask for assistance with color and design. Wow! I'm glad I did. They knew just how to help and they made the decision process effortless. My selection was a hit with my folks all thanks to the people at rugsdoneright.com. Customer service par excellence!
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Posted 6 years ago
I found this site by accident and what a find. I decided to call customer service to ask for design and color suggestions. Not only do they know rugs but they knew how to make the design and colors work in my space. They are experts at what they do. And they don't try to oversell you. It's truly "customer service". And the inventory and quality is amazing. They were kind, thoughtful, creative and oh so helpful. 5 stars all the way.
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Posted 6 years ago
The site made rug shopping a breeze. This was my first time buying a rug on line and I can't say enough about how easy it was. The color comparisons and shapes on the web site made the buying process easy. And, their customer service was superb. These people really know their rugs and had no problem making a rug design work for my space. And the quality and pricing! Well, if you need a rug and need help with choosing quality, shape, deign and pricing this is the place to shop. Hands down.
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Posted 6 years ago
I scoured many online rug companies and can honestly say my experience with RugsDoneRight was the best. It is so reassuring to have an online chat available for questions and love the app...”see this rug in your room.” Rugs are scary to buy online. One or two other sites had the same ability but coupled with the ease of looking, your inventory and quickly answered questions, you win!
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Posted 6 years ago
Very helpful and responsive!
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Posted 6 years ago
Gorgeous rug exactly as shown arrived quickly.
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Posted 6 years ago
Staff was super helpful!
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Posted 6 years ago
Great service!
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Posted 6 years ago
Great selection, great service!!
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Posted 6 years ago
Rugs Done Right has a great selection of rugs and the customer service was really prompt and friendly when I had questions. I love supporting this small business. Would 100% recommend!
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Posted 6 years ago
Very prompt service. Beautiful rug.
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Posted 6 years ago
Very pleased with my purchase. Rug was shipped quickly with notifications until it was delivered. My only suggestion would be that the picture of the rug show that it has fringe. I assumed that it did, but wasn't sure until it arrived.
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Posted 6 years ago
I love my new rugs. Lisa helped me select a complementary rug for the living room and dining room and they look amazing together. I get a lot of compliments from my friends and family too. Thanks Lisa.
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Posted 6 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews