Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice little rug. Perfect for our log cabin bedroom.”

Helpful Report

Posted 6 years ago

“I was so happy to find my Expressions by Nourisson rugs on your site to replace a runner from my set. Also, I found just the rug pad that I needed. My items arrived quickly and in good condition.”

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Posted 6 years ago

“Excellent customer service by Lisa and a little bit by Rachel when Lisa wasn't available. After first buying, we then changed our minds about exactly which rug we wanted and that was no problem to Lisa. She was able to give us a good deal no matter which rug we decided on. Lisa was very patient and switched gears very smoothly. This was a great rug-buying experience and will make us repeat customers at RDR in future. Thanks.”

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Posted 6 years ago

“Dear RugsDoneRight, I thought the quality of the rug I purchased was very good. Shipping time was excellent. thank you.”

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Posted 6 years ago

“Found exactly what I wanted, quick shipping.”

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Posted 6 years ago

“Outstanding customer service - found perfect shade of rug I was looking for. The dining room looks amazing. Highly recommend.”

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Posted 6 years ago

“I wish I knew the name of the person who helped me online. Hopefully, you will have a record of who answered my questions. The person was a huge help to me and did a great job helping me pic the right colors. He or she was very knowledgeable about the colors and their intensity in the rugs. Gratefully, Kathy”

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Posted 6 years ago

“Excellent company! Great prices and great customer service! And I LOVE my rug.”

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Posted 6 years ago

“Wonderful customer service. Timely, efficient and friendly. Jamie was professional in every way. Price was right.”

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Posted 6 years ago

“A better price & quick delivery!😊”

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Posted 6 years ago

“They found our rug! Thanks!”

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Posted 6 years ago

“Rug was EXACTLY what I ordered. Shipped in timely manner and very well wrapped. Would order from them again! Thank you”

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Posted 6 years ago

“Great site. Great prices. People responded to my questions immediately and I loved the ability to see rug in my room. Can’t wait to get the rug.”

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Posted 6 years ago

“Jamie, my customer service rep was exceptional!!! She answered all my questions and concerns! She went above and beyond. I would definitely refer my friends and family! Pamela Carmichael”

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Posted 6 years ago

“Love my sand dollar rug, so does my dog!”

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Posted 6 years ago

“Loved their rugs. Great service!”

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Posted 6 years ago

“Easy order, used a coupon, fast delivery with good notifications.”

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Posted 6 years ago

“Excellent service and professional people to work with.”

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Posted 6 years ago

“This online store is amazing. The site is clear and easy to navigate. The customer service team knows or can investigate information about every rug on the site. This team is knowledgeable, and super responsive. I totally love each rug I have ordered from RugsDoneRight. But if I didn't I am sure they would work it out with me. This is a first class team.”

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Posted 6 years ago

“The website was user friendly and the customer service was outstanding. Any question I had was answered promptly. They went above and beyond to assist me with a custom rug.”

Helpful Report

Posted 6 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews