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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
The rug is exactly as described.....even better! Will definitely purchase from you again!
Helpful Report
Posted 6 years ago
Love the rug. Will definitely order from you again. Service and speed of delivery was great.
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Posted 6 years ago
Our second purchase from RDR worked out as well as the first-- beautiful rugs at the best possible price. We are happy! Lisa, Rachel, and their co-workers will treat you right.
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Posted 6 years ago
Excellent website. I made my choice & in a few days the rug was delivered.
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Posted 6 years ago
I recently purchased several rugs from Rugs done Right. I am so pleased with the quality, the colors, and to say they look spectacular in my home is an understatement. Being able to photo shoot them into the areas was a huge plus... the colors were so true to the photos, therefore, no surprises! I was fortunate to speak with Jamie at their Sudbury location and she was sooo helpful and so wonderful in assisting me with my selections. Rugs came within days of the order and I would definitely buy more rugs from them as the quality is far superior than most of the other on-line offerings out there. Love doing business with them!!!
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Posted 6 years ago
So happy to find a quality large size rug for our screened porch and the staff was very helpful and personable answering questions and delivery.
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Posted 6 years ago
I am very happy with the rugs I received. I read that the delivery was usually slow but I got mine in a timely manor. The quality is great and they exactly as pictured, I will order from RugsDoneRight again.
Helpful Report
Posted 6 years ago
Excellent customer support! I would order again for sure!
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Posted 6 years ago
Great service when speaking to employees on phone. Received rugs quickly and the prices were great.
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Posted 6 years ago
As an interior designer I have purchased many rugs for my clients through Rugs Done Right and I have never had one problem. They are courteous and every rug has always been delivered on time and in perfect condition.
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Posted 6 years ago
Love the site and the ability to see rug in room. Great customer service and prices!
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Posted 6 years ago
A beautiful rug, which arrived very promptly. Thank you!
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Posted 6 years ago
Customer service was excellent
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Posted 6 years ago
Prompt, courteous, and efficient in every way, thank you!!!!!
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Posted 6 years ago
Great price. Great service. Love seeing a picture of the rug in the room before buying it. Great communication.
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Posted 6 years ago
Love my new rug
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Posted 6 years ago
Pros: --Saved over $200 on my rug!!!!!!!!! --Rug ordered was the rug that arrived--order was 100% correct --Person I talked/chatted with was helpful, knowledgeable, and polite Cons: A slight mix-up on arrival date. It was not a "normally stocked" color but they were able to get it from the manufacturer, so perhaps being an out of ordinary order, that was probably the reason for the slight confusion. However all was well.
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Posted 6 years ago
Excellent service rug came on time, rug came in a double plastic package. Quality of rug was very good. Will definitely use they services again.
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Posted 6 years ago
The rug is the perfect size we needed. Was shipped on time and no package damage. Would use RugsDoneRight again!!
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Posted 6 years ago
The rugs we have purchased have been very high quality and just as advertised. The service we've received has also been exemplary. Wouldn't hesitate to make another purchase from RugsDoneRight!
Helpful Report
Posted 6 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews