Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After experiencing numerous order cancellations for the Surya Stanton teal rug I have since ordered from you I called and talked to Jamie who could not have been more helpful! She is a complete delight to work with and gave me lots of options I didn't even know existed. You are my go-to rug company!!!”

Helpful Report

Posted 6 years ago

“Rugs Done Right is amazing. The site is so well done that searching for any item is a breeze. The customer service people are phenomenal - informed, responsive, and on top of their inventory! Rugs Done Right carries such a huge variety that I have never had to go to another site to buy. I have bought rugs here for many many years. The is almost no staff turnover so you can talk to the same person each time. Jamie knows everything there is to know about rugs and fashion. She is a dream!”

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Posted 6 years ago

“Rugs done right is a great source for beautiful rugs at amazing prices. The customer service is responsive and helpful. I'll be purchasing all of my rugs here.”

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Posted 6 years ago

“Excellent price on my Loloi Barkley rugs! Live chat helped me see the rug in my room before purchasing too. Absolutely love that feature.”

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Posted 6 years ago

“Absolutely the best. Fast delivery, top quality product. Very satisfied.”

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Posted 6 years ago

“I stage and decorate models, so I frequently buy rugs. The prices at RugsDoneRight are a good value for the price. They ship in a time manner. I like rugsDone Right!!!”

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Posted 6 years ago

“Very good customer service, I was able to ask questions on “chat” prior to ordering a rug. I inquired via email , asking when I could expect delivery , and my email was answered in less,than 24 hours! I would order from RugsDoneRight again.”

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Posted 6 years ago

“Beautiful rug exactly as described! Arrived quickly.”

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Posted 6 years ago

“Love, love love my rug!”

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Posted 6 years ago

“Lower prices for the same products on other websites!”

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Posted 6 years ago

“The service representative was very helpful and very professional.”

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Posted 6 years ago

“Nice product and fast delivery”

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Posted 6 years ago

“Found Rugs Done Right through Houzz and could not be more happy! The customer service was exceptional in finding the right color, size, price point etc. I have not received the rug yet so am hoping it will work perfectly. I also think they have a great first time return/exchange policy from what I have read online. The online chat was very helpful as well as email. I sent them pictures and they helped me narrow the rugs down to one that would work as well as offering additional suggestions. I will always buy my rugs from Rugs Done Right!”

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Posted 6 years ago

“Excellent communication. Excellent pricing. Excellent shipping experience (to Canada). Saved hundred$”

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Posted 6 years ago

“While talking on the phone to the rep, I felt confident in my choice of rugs. It’s perfect and I love it!!!!!”

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Posted 6 years ago

“Our rug came very quickly. It had a flaw in it. I contacted the company they sent UPS to pick it up the next day. And 2 days later we had a new rug. The customer service is great and I would recommend the company highly.”

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Posted 6 years ago

“Great quality rug...fast del, good price ...honored their 110% price match and most of all they were great to deal with .. listened... help me find what i wanted and told me about their 110% price match policy and told me to look and get back to them....they are delightful to work with and got exactly what we wanted ...very pleased with Rugs Done Right”

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Posted 6 years ago

“Fast delivery, secure packaging, and great product as described!”

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Posted 6 years ago

“Very pleased with the rugs we ordered. Quality excellent & prompt efficient service.”

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Posted 6 years ago

“Love my new rug. Arrived in just four days and is exactly what I ordered.”

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Posted 6 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews