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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
I have ordered from Rugs Done Right several times. The customer service team is very professional and the one time I had a problem their team went above and beyond to help resolve the issue.
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Posted 4 years ago
Could not be more pleased with my 100% wool ‘artsy contemporary” area rug (first rug i’ve owned in 45 years as home owner) it is stunning & when i shared image with my social group they all agreed - i’ve really been tweaking my condo because of # of hours i spend inside during pandemic - this addition was a superb uplifting addition - like a piece of artwork for my floor
Rugs Done Right 5 star review on 1st February 2021
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Posted 4 years ago
Easy to navigate site. Foynd exactly what I was looking fore
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Posted 4 years ago
Our rugs are beautiful! Colors are true to website photos. Very pleased! We highly recommend RugsDoneRight!
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Posted 4 years ago
Like it...
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Posted 4 years ago
I was able to order 4 rug samples to help me narrow down my selection in colors. Samples were free of charge and I am so grateful! Thank you
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Posted 4 years ago
Great price and service! Honored their price match policy and received the rug in days!
Rugs Done Right 5 star review on 31st January 2021 Rugs Done Right 5 star review on 31st January 2021
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Posted 4 years ago
The customer service representative was so helpful with my purchase it made buying easy. RugsDoneRight for sure!
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Posted 4 years ago
This is a beautiful runner. It came right on time and was beyond what I expected!
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Posted 4 years ago
Extremely fast response!! Great quality and exceptional pricing! I recommend to to everyone I know.
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Posted 4 years ago
Rug was even more beautiful in person... great quality
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Posted 4 years ago
The rug arrived on time matched my room beautiful very happy with it
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Posted 4 years ago
Rug came quicker than expected, less than a week! Looks perfect and was exactly what I was looking for.
Rugs Done Right 5 star review on 29th January 2021
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Posted 4 years ago
Your web site was the only web site in which I could find the exact rug I was looking for. You see, we already own the rug we just purchased and it is wearing out, it's in the kitchen and gets walked on constantly.We were happy to find the exact rug in the dimension we needed. Thank you
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Posted 4 years ago
First, let me say that other reviewers who said the customer service was stellar are right! Ali kept me updated on my rug transit and was available for all of my questions! For sure ordering from Rugs Done Right again!!!
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Posted 4 years ago
Shipped quickly and rugs are beautiful!
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Posted 4 years ago
Excellent help.
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Posted 4 years ago
I ordered my rug in October but unfortunately the size I needed they were waiting for it to get to the warehouse. The girls were very helpful advising as to when they thought I would get it. Unfortunately it took almost three months for it to finally get to the warehouse. As I said I finally go it today and absolutely love it!!! Want to thank the girls for keeping in touch with me for months to let me know what was going on. I’m very appreciative of the workers !!! Thank you.
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Posted 4 years ago
I was looking for something a little different and found a lovely abstract rug with splashes of teal not found on other sites. The entire process was easy, fast with great communications. Was worried after reading reviews, but glad I ordered from RugsDoneRight! The order did take 7 days, but between Christmas and Covid, that was great service!
Rugs Done Right 5 star review on 26th January 2021
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Posted 4 years ago
Excellent quality, looks great! Rug delivered quickly, no odor, rolled and lies flat, no bumps.
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Posted 4 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews