Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Rugs Done Right Reviews

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

Company Reviews

Product Reviews

4.2

Based on 2,705 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Tell us how Rugs Done Right made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rugs Done Right 5 star review on 19th April 2022

Rugs Done Right 5 star review on 19th April 2022

Rugs Done Right 5 star review on 7th April 2022

Rugs Done Right 5 star review on 7th April 2022

Rugs Done Right 5 star review on 7th April 2022

Rugs Done Right 5 star review on 7th April 2022

Rugs Done Right 5 star review on 6th April 2022

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have very much enjoyed the rugs I have bought from RugsDoneRight to date and am much reassured that they only deal with importers and manufacturers that are certified Goodweave companies. The only other thing I could wish is that as they have committed to caring about the people who make the rugs they make a further commitment to the planet and request their manufacturers to use only non-toxic, biodegradable yarns, which means primarily to use wool, silk, cotton, Lyocell, hemp, jute, and other such, but not polyester, PVC, propylene and viscose. I know I do not have to buy rugs with these fibers, but the day has come that industries themselves need to make these investments in our planet's future.”

Posted 2 years ago

“The selections consisted of a wide variety from plain & classic to contemporary & abstract with an array of colors, shapes and sizes. The prices were surprisingly reasonable.”

Rugs Done Right 5 star review on 8th January 2022

Posted 2 years ago

“I ordered a rug. After the 10-15 days allotted time having not heard from RUGSDONERIGHT I contacted customer service. Unfortunately, the rug I had ordered was no longer available. I don't know why this information wasn't passed on to me before I had to reach out wondering where my rug was. Liz contacted me with an offer to purchase a larger rug, which I did, but now several days later have not heard back from anyone.”

Posted 2 years ago

“Our Stanton customize runner is gorgeous! The finishing work is expertly done. I so appreciate their excellent customer service and timely delivery. My husband and I couldn’t be more pleased with how beautiful it looks in our home. Thank you Rug Done Right!”

Posted 2 years ago

“Beautiful product!”

Posted 2 years ago

“First time using this website. Was so impressed with timeliness with shipping and the overall quality of the rug. Highly recommend!”

Posted 2 years ago

“Delivery of rugs ordered sooner than expected, arrived well wrapped, but easy to open.”

Posted 2 years ago

“Excellent Customer Service support! I had an issue creating an account, but it was quickly and easily resolved when I called Customer Service. My call was immediately answered by a “real” person at the company site, not a person at an offsite call bank , reading from a script. I wasn’t sent into oblivion waiting on hold, and the person who answered was very knowledgeable. I also appreciate immediately receiving information on how to care for my rug, remove stains, etc. Thank you for incredible assistance!”

Posted 2 years ago

“We were very pleased with our rug from RDR. The color was accurate and the quality was what we expected, maybe a little better.”

Posted 2 years ago

“The small 2' x 3' Chinese rug is beautifully made and great quality for the price. I would have given 5 stars, but I felt that the delivery took longer than I expected, and I was not updated on the process: packed, shipped, expected delivery time, etc”

Posted 2 years ago

“Wonderful company. Had a little mishap with my rug when I first opened it and they handled it immediately and were super nice about it.”

Posted 2 years ago

“Amazing, perfect”

Posted 2 years ago

“I have not yet received my sample”

Posted 2 years ago

“Web site has good filters and they have unique rugs not seen elsewhere”

Posted 2 years ago

“Great service, and custom altered the rug for our space. Good quality selection.”

Rugs Done Right 5 star review on 4th January 2022

Posted 2 years ago

“I had concerns ordering a rug online. Labor shortages, Covid-19 pressures, shifty online sites, etc... BUT RUGSDONERIGHT is legit!!! Outstanding customer service from the get go. I was considering ordering when RDR sent me a 20% off coupon. I had problems applying the discount. I called RDR and they did it for me and told me I would have it in less than 10 days. It came in about half that!!! Looks great and was 20% cheaper!!!”

Posted 2 years ago

“I purchased my Tibet Rug Company rug from Rugs Done Right. It finally arrived ( woven in Nepal). Its absolutely beautiful.”

Posted 2 years ago

“I have always purchased Safavieh rugs because of their quality and the beautiful designs.”

Posted 2 years ago

“Great rug quality at a great price.”

Posted 2 years ago

“I have wanted the Antelope Stark Rug for the longest, but I couldn't find it in the size I needed and RugsDoneRight offered to resize the rug. I am very pleased with my purchase.”

Posted 2 years ago

«
1
2
...
8
9
10
11
12
»

Rugs Done Right is rated 4.2 based on 2,705 reviews