RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,247 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,247 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 5 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipment was evidently lost in transit on 1st attempt so there was a delay in receiving. However, customer service was responsive to the issue and I receive what was ordered and very pleased with quality and price.”

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“My rug was on back order but I was surprised to receive it right away — plus it offered free shipping. This was my first order and I plan to use them again..”

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“The wait time was insane; I was ready to say, 'Never mind'. However, the wait was worth it. I have never had such a beautiful rug and it is perfect in every way. Quality is worth waiting for. Thank you-- Carol”

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“Good prices and fast shipment.”

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“The carpet arrived quickly, looks beautiful and fit perfectly in my hallway.”

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“Excellent rug and service---very happy with it! Thank you!”

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“I was impressed with the efficiency and thoroughness of this company. The rug is attractive, but not plush at all—I was hoping it would be much softer.”

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“Beautiful rug, great price!”

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“Quality product. Terrific sale on rxact size I needed! Prompt service and ordering was easy. Thanks!”

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“I’m so happy with our new rug! It’s so soft. Looks just like advertised and it arrive on schedule. I’m very happy !”

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“Your customer support was very knowledgeable and helpful. I placed my order with them directly and the rug came quickly. I was also incredibly happy with the rug.”

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“Great company, great product, super customer service and lightning fast shipping. They are my go to company.”

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“The rug is what we wanted. It was delivered in a timely manner”

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“Perfect fit and matched the existing rugs on my front porch.🌟❤️”

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“This rug is so beautiful....I had to buy second one. Great rug for the price.”

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“Delivered on time, gorgeous rug, all expectations were met. Dwight”

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“I happened upon Rug Studio and found the perfect rug at a great price. Communication and shipping were both great. I would definitely use them again.”

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“We've used RugStudio twice now and had excellent results both times. Great rugs, very fairly priced, and delivery went exactly as planned.”

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“Love the quality. Very Happy”

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“Area rug was delivered as promised and is beautiful. Appreciated the free rug mat that was included; however that style of rug mat doesn’t work well with wood floors. Having an image of the rug mat would have been helpful so that we could order a different style when we ordered the rug and not have to wait to roll out the rug. Not a complaint, just a suggestion!”

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RugStudio is rated 4.9 based on 3,247 reviews