Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,933 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

Questions

Metrics

3.6

Based on 1,933 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Safestyle UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delayed due to lockdown fitted last week fitters were great hard working considerate and as tidy as possible love the windows really pleased with them many thanks”

Helpful Report

Posted 3 years ago

“Turned up on time, fitted door safely”

Helpful Report

Posted 3 years ago

“Good job done quickly”

Helpful Report

Posted 3 years ago

“1st a Helpful sales rep, then a thorough and swift survey followed by a short time lapse between order and installation. Finally Friendly, clean and tidy door fitters and a smashing door at the end of the process. Thank you”

Safestyle UK 4 star review on 5th August 2020

Helpful Report

Posted 3 years ago

“Good service, very happy with the door. Installer polite and efficient.”

Helpful Report

Posted 3 years ago

“Great quality windows. Rapid fit, 10 windows plus new back door fitted in 6hrs. Expensive mind you, but quality costs.”

Safestyle UK 4 star review on 1st August 2020

Helpful Report

Posted 3 years ago

“I am delighted with my new windows. The reason I only gave 4 stars is around communication. This was lacking to some extent particularly when installation date was cancelled and has had to be rescheduled.”

Helpful Report

Posted 3 years ago

“Good quality windows. Fitters arrived on time and were very professional in their work. Replaced rendering and cleaned up afterwards and very polite. Excellent service.”

Helpful Report

Posted 3 years ago

“Very good service. The fitters were so courteous and helpful and very tidy. No complaints at all and very pleased with french doors. Definitely use them again. 5 star.”

Helpful Report

Posted 3 years ago

“Great service with the sales team, the survey took a little longer but the installation date was fast and fitter turned up early to get the job done. Would recommend”

Helpful Report

Posted 3 years ago

“We are very happy with our windows they were 2hours late arriving and no one answered the phone . They were very polite and did Avery good job .yes we would recommend then and would definitely use them again thanks”

Helpful Report

Posted 3 years ago

“Quality of the product and workmanship during the installation are of top quality and worthy of a 5 * rating. However the initial installation date was optimistic at best given the lockdown situation and I received no contact from the company for weeks. Things moved swiftly following a formal complaint and issues with the initial survey were identified and rectified swiftly. I have used safestyle before and had no issues so I do not believe my recent experience to standard, therefore I can only recommend them to others.”

Helpful Report

Posted 3 years ago

“From enquiry to fitting of the new front door it all went seamless. Good communications and follow up. Very pleased with the cost and the quality.”

Helpful Report

Posted 3 years ago

“Quality product great prices and efficient service”

Helpful Report

Posted 3 years ago

“Safestyle replaced the windows and doors at my last home about 7years ago.I had been so pleased that when I moved to my present home last year they were my first choice when I needed to replace some very old windows. Yesterday Safestyle returned to put in new french doors for me. Again the service was as good as I had come to expect and the fitters were lovely as are the doors. My thanks to everyone involved.”

Helpful Report

Posted 3 years ago

“Just had Windows and doors replaced with safestyle they look great now there in. Work completed in a day. Good team who did the work very tidy minimum amount of dust very satisfied customers would recommend.”

Helpful Report

Posted 3 years ago

“The customer service had been brilliant throughout the process, from selection to commissioning to post installation. They had been in contact throughout specially when the lock down was announced, they took our concern aboard but also were happy to move the dates ahead if we were not comfortable with the installation. They kept in touch and gave us regular updates. Later we were given a date based on our preference for installation and the doors were installed professionally. The fitters wore adequate ppe and maintained their distance. However, during installation our input was very limited as their pre install team had done a survey and had discussed all the issuea and concerns in detail. They also installed a cat flap for us. The only issue we have had that the installers could have cleaned the area a bit more, saying that it was only minor and only required 10min of our time, second thing that there was only one key given for the barn door window bay whilst others were given in 3. However when pointed to them they are going to issue us another 3 keys. Other then the above minor things we are quite satisfied with their work. They are cheaper then others but quality is very good. This was the second time they had undertaken work for me. I am sure there will be a 3rd time. THANKS SAFESTYLE”

Safestyle UK 4 star review on 30th June 2020

Helpful Report

Posted 3 years ago

“Great from the offest, the sales man was really helpful and very friendly. We had a delay with our door due to corona virus however i can't fault the communication we were kept informed and regularly updated throughout. The door was fitted quickly and we have had no trouble since. Would really recommend safestyle.”

Helpful Report

Posted 3 years ago

“the man came and done a very good job well done very polite cleaned up after himself”

Helpful Report

Posted 3 years ago

“We had our new backdoor installed on the 18th June. Couldn't have chosen a worse day weatherwise, with torrential rain all morning. The poor fitter was soaked and inevitably a lot of mud came into the kitchen. Pleased with the door. However, the flashing outside, probably with the hot weather, has become detached from the new concrete rendering. Also there are nasty stains on the flashing, which we thought we would be able to remove easily. But this is not the case. Any suggestions of how to remove the stains would be appreciated; normal household cleaning products have no effect. Pleased with product and service. Contract no. 1385870”

Helpful Report

Posted 3 years ago

Safestyle UK is rated 3.6 based on 1,933 reviews