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Safewill Reviews

4.9 Rating 1,392 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

4.9

Based on 1,392 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have chatted with safewill advising them that Safewill wasn't catering for my needs. I need customised will and I didn't realised I still got billed last year. I only realised I'm subscribed when they sent me an invoice for renewal. Aargh.. Not doing phone calls in future. Not happy being charged last year without knowing.”

Posted 1 year ago

Hi there, our subscription is optional and we can refund it for you if you let us know your details. I'll send you a private message so we can organise this for you.

Posted 1 year ago

“Good friendly service”

Posted 1 year ago

Thank you for your positive feedback! We are glad to hear you enjoyed using our platform and service.

Posted 1 year ago

“So easy to use and gives lots of guidance. Cheaper than a solicitor and completed quickly. Loved that they reminded me to upload the signed document so I didn't forget.”

Posted 1 year ago

Thank you for the amazing review! We are glad to hear you found our platform easy to use. Your review means a lot to us and lets us know we are on the right track!

Posted 1 year ago

“The result is good, however, navigating the software is not easy. Very old program by the look of it. Need a lesson from Airbnb for example, therefore a software upgrade. I would not use them again however, I guess I will not be here to use the site again anyway.”

Posted 1 year ago

Thank you Robert for the great review! We are happy you were satisfied with the results. We would also like to thank you for your recommendations. We are always striving to improve our product in the future for others so that it is easier and more accessible to use. We will directly reach out to you to understand more about your experience.

Posted 1 year ago

“Alexa was such a kind and considerate soul, at such a sad time when we lost Mum. Nothing was a problem, and she quietly and professionally guided the family through all stages of the farewell. I have no hesitation in recommending Safewill Cremations to manage end of life closure.”

Posted 1 year ago

Thank you so much for your feedback Mike, and for trusting Alexa and the team to assist you and your family.

Posted 1 year ago

“Super easy and quick, the customer service team was very helpful”

Posted 1 year ago

Thanks so much for the great feedback, our team is happy to help and that you had a great experience!

Posted 1 year ago

“So easy. Chat line was great. And wills were fast! My wife and I did our wills and submitted them on a Friday and got them back for signing the following Monday. Instructions all the way made it so easy. Recommended”

Posted 2 years ago

That's amazing to hear, Steve. Thank you for your review!

Posted 2 years ago

“So far it's been really easy to sort out my Will. Has made me feel a sense of relief that everything is in order when my time comes.”

Posted 2 years ago

We're so happy to hear that, Jo! Thanks so much for your support.

Posted 2 years ago

“Simple process, makes writing a will far less daunting than it seems.”

Posted 2 years ago

We're so happy to hear that, thanks for choosing Safewill!

Posted 2 years ago

“Easy to use online will kit. The instructions were clear and I understood what was required. I like the fact that the will is reviewed by a legal team before I sign off on it. I can now rest easy knowing my estate is in order.”

Posted 2 years ago

Thanks for the review, Stef. Glad to hear that ☺️

Posted 2 years ago

“Safewill is a great online platform that has made easy to write a will. I greatly appreciate the associated customer service that explained to me all inquires in relation to writing my will.”

Posted 2 years ago

Thank you for the kind review and for choosing Safewill :) We are happy to be of assistance!

Posted 2 years ago

“Quick and easy with great help via a chat link. Got my Will the next day. Very impressed with the service. I have put doing a Will off for years due to finding time to do one. Did it on the couch and it only took me 15 minutes to fill out the information. Highly recommend this service.”

Posted 2 years ago

So glad to hear that, Lynn. Thank you for your support!

Posted 2 years ago

“Superb customer service. T&C was very easy to comprehend. Refunds were processed within 1 minute after advising the company. Hassle free. Recommended!”

Posted 2 years ago

Thanks for your support! We are happy to help :)

Posted 2 years ago

“Whole process was very easy to complete and finished will was received quickly.”

Posted 2 years ago

“Safewill made it so easy. After years of putting it off, was confronted with the death of my daughter and decided I needed to get myself sorted. So glad to have ticked this off, and hope to not need it for a very long time.”

Posted 2 years ago

Thanks for your support, Bill. We're so glad we were able to help! -Safewill Team

Posted 2 years ago

“Easy and simple to do. Feel relieved that there is a whole year to adjust it for free if required or I have forgotten anything. I liked that the chat was there if required and a phone number always available if I needed. It was so easy that I didn't need any help. Also, really glad that a lawyer will be checking it. Thanks so much.”

Posted 2 years ago

That is great to hear, Linda! We appreciate your support :) -Safewill Team

Posted 2 years ago

“Was so quick and easy. The will is very well presented and we are really happy with it. Will definitely spread the word as it took so much stress out of it for us. thank you”

Posted 2 years ago

“I have put off writing a Will for some Years now. Like most of us we have been told that the only Best way was to use lawyers or solicitors in preparing Wills, Quite an expensive process for something that is actually quite easy and straight foward for MOST of us. I Totally endorse SAFEWILL as a very easy user friendly way to be confident that your wishes and Will are Legal. Fantastic communication and assistance at Every Step of what was actually a Great Experience.. Don't delay in writing your Own Will and longer. :)”

Posted 2 years ago

Thank you for your kind words and support! We are so glad we were able to be of assistance :) -Safewill Team

Posted 2 years ago

“Very easy to follow and most of all quick ! Thankyou”

Posted 2 years ago

“I put this off for years, finally got around to doing it in the comfort of my own home and did not have to mortgage the house to pay for it. I did it at my leisure and liked the fact you can call if you are unsure about anything and knowing you can make changes for a year at no extra cost.”

Posted 2 years ago

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Safewill is rated 4.9 based on 1,392 reviews