Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.86

4.9 Rating 1,418 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It all appeared to go fairly well for a free service.”

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Posted 1 year ago

“I have been wanting to make a will for a while now but never knew how to start until I saw the news this week about safewills offering it for free and though I would give it ago. Well I must say how easy it was, thank you safewill for making something that I put off for years so easy to do.”

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Posted 1 year ago

“It is relatively easy to use, and I was able to use it for free through NZ Radio Rhema's website because they have partnership with Safewill.”

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Posted 1 year ago

“It says free will … not free at all”

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Posted 1 year ago

We're sorry to hear that you missed out on our limited time offer! We would love to still be able to assist you with your Will, so please reach out to our customer care team on our website to chat further

Posted 1 year ago

“I would have given them no stars as I didn’t even finish completing my will . In the meantime family members were contacted about my will . I cancelled immediately and found out it will take 6 weeks to process . What a joke”

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Posted 1 year ago

“Easy to use, the online help is great if your having problems”

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Posted 1 year ago

“This a very good place to make WILL. I am really happy. It is extremely easy and every body should avoid to pay $1000 to other lawyers.”

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Posted 1 year ago

“I am very happy to do this will for my family (Saveuy+Darouny & Sithpraseuth)”

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Posted 1 year ago

“One of the most complicated and drawn out processes I have ever done. Using words like unfettered/encumbered/intestacy/attested/bespoke just to name a few are not usual every day words and the response I got when talking to the online help desk seemed to have been read out of a manuel and not intellagible at all. I recieved 14 pages for a relatively simple will that has in the past fit on one page. I would not recommed SafeWill and now wish I had not paid the $80 to buy it.”

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Posted 1 year ago

We are sorry to hear that you found the experience difficult, Brenda. We strive to make the product as user friendly and easy to understand as possible, whilst still upholding the validity of what is an important legal document. The output is a comprehensive and thorough Will, unlike what you could typically expect from a Will kit or other simple Will documents, but appreciate that this can be overwhelming. Please let us know if we can chat through any of the details of the Will with you and discuss your feedback further.

Posted 1 year ago

“We found the process very simple to use and are very happy with it. We are travelling soon, for a few months, and it is reassuring to have everything in order. The cost is more than reasonable at this time of year (EOFY) and we are very pleased to have found Safewill. Thank you.”

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Posted 1 year ago

“Upon loosing my husband of 57 years left our family crushed Having the care and support all the way and keeping me informed all the time from his pick up from his nursing home to his destination for cremation . Safe will delivered us peace and security knowing his care was in their hands . Thank you to all the peace we found at this time . Your support cradled us Thank you one and all , know when my time comes my sons know of what I want . That’s safe will again God bless Big hugs Irene Smith”

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Posted 1 year ago

“Easy website, well structured and simple process, low cost, no hidden gotchas. I was apprehensive starting but so glad 30 minutes later that I had taken the opportunity. Will be recommending to others and looking forward to reflecting on what I’ve decided for now and refining as needed.”

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Posted 1 year ago

“Very straight forward process. Generous offer via Oxfam. I had no hesitation trusting this platform and will recommend it to others. thank you”

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Posted 2 years ago

“Straight forward”

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Posted 2 years ago

“Very easy to make a will. Reviewed within days, and approved. You can review and change it all online, which is so much easier than trying to get in to a lawyer. I recommend Safewill to anyone.”

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Posted 2 years ago

“Super quick and easy. Love the prompts for add ons of power of attorney and being able to save docs.”

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Posted 2 years ago

“It doesn't get any easier than this. All required information was prompted. Quick turnaround when the will was submitted for checking. Inexpensive and ongoing costs are good value considering ours is a living document that will probably require amendments on an ongoing basis. The portal is ideal for keeping a second copy. The process is very slick and help available if needed. Highly recommended.”

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Posted 2 years ago

“Very easy process and straightforward. Very professional. Thank you for making it so easy for me.”

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Posted 2 years ago

“A beautifully designed process to produce a good document securely. So efficient.”

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Posted 2 years ago

“Husband and I had been putting this off for years. This process made it so easy. I completed it in 20mins. Each section is easy to understand and its very thorough. Husband was also on board and commented that its great process. Well done for making wills easy, understandable, relevant and a seamless to update.”

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Posted 2 years ago

Safewill is rated 4.9 based on 1,418 reviews