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Saga Reviews

3.6 Rating 1,463 Reviews

65 %

of reviewers recommend Saga

Company Reviews

3.6

Based on 1,463 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Saga 1 star review on 7th June 2024

Saga 5 star review on 8th November 2022

Saga 1 star review on 8th April 2022

Saga 1 star review on 20th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no problems, good OK!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Saga have some very good points like in a medical emergency anyone with a full licence can drive your car home for you”

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(Car Insurance) - Posted 9 years ago

“Verygood service”

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(Car Insurance) - Posted 10 years ago

“Provider was knowledgeable and sorted my problem immediately and satisfactorily.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I was very happy with the price of my Saga policy and all dealings with the company. However, whether I renew my Saga policy will depend on the quote I receive when it is due for renewal in April. I have found it is often the case that new customers are given preferential treatment and those who would prefer to remain loyal to one company are penalised. Hopefully, this will not be the case with Saga.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Saga are clear what they offer.”

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(Car Insurance) - Posted 10 years ago

“a very good service from start to finish”

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(Car Insurance) - Posted 10 years ago

“Insurance as good as can be expected. when I take the compulsory excess payment into account I have NO COVER on my car should it be damaged by vandals, theft, or fire. Had to accept insurance for less than the cost I made for the car. To be realistic it gives me LEGAL insurance to be on the road and nothing more.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“3 weeks a go had collision with my car, rang to report. told to go to arepairer .their choice.did not like repairer.to this I never heard aword from them.very very unhappy with saga”

Helpful Report

(Car Insurance) - Posted 10 years ago

“We have two cars and have been with Saga at different times for many years. We have found the service provided excellent particularly when our son visited from Canada and for very reasonable fee they insured him on my wife's car for his holiday in UK.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“No problems, as long as they don't put up the premium on my next renewal”

Helpful Report

(Car Insurance) - Posted 10 years ago

“really nice and polite people to deal with sorted a few problems out very quickly”

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(Car Insurance) - Posted 10 years ago

“Excellent value”

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(Car Insurance) - Posted 10 years ago

“I changed my car during the policy and it was done relatively easily.”

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(Car Insurance) - Posted 10 years ago

“Easy to deal with and good breakdown cover”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Claim passed to another Company to deal with. Too many different organisations became involved and the final cost of the claim seemed to increase everytime, particularly from the car hire for a replacement car whilst repairs were slowly being carried out . Car hire cost for 2 weeks in excess of £4000!!”

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(Car Insurance) - Posted 10 years ago

“Is what it is”

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(Car Insurance) - Posted 10 years ago

“good”

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(Home Insurance) - Posted 10 years ago

“Found them to be very helpful they did no pressure sales what you wanted you got. I had rac cover but they could get it cheaper included it in my premium saved me more money. Hopefully they do the same this year.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Fantastic customer service and a very helpful team”

Helpful Report

(Car Insurance) - Posted 10 years ago

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Saga is rated 3.6 based on 1,463 reviews