Saga Reviews

Name: Saga
Rating: 3.60

3.6 Rating 1,458 Reviews

65 %

of reviewers recommend Saga

Company Reviews

Questions

Metrics

3.6

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Insured two cars and had excellent service, also my home essential cover, good value and easy to deal with.”

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Posted 5 years ago

“Shocked when annual renewal notice arrived with an approximate 10% increase with absolutely no justification - way beyond rate of annual inflation. Regard it as profiteering in the worst possible way.”

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(Car Insurance) - Posted 5 years ago

“I found a cheaper policy elsewhere. I informed saga of this hoping that they would reduce my monthly payments. They flatly refused so I changed to the cheaper insurance”

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(Car Insurance) - Posted 5 years ago

“I have not had reason to make use of the services but I'm optimistic that if I should need to then I will not be dissappointed.”

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(Car Insurance) - Posted 5 years ago

“Quick and easy to purchase car insurance from SAGA.”

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(Car Insurance) - Posted 5 years ago

“Can not really comment, I have not had to make a claim,to deal with saga.But I am very happy to be with them. thanks”

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(Home Insurance) - Posted 5 years ago

“No need to deal with the company so far. No claims made. Policy was bought without problem.”

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(Car Insurance) - Posted 5 years ago

“Easy to deal with this company.”

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(Car Insurance) - Posted 5 years ago

“Marco Polo trip to Iceland 12th - 24th October 2019. Trip well organised, ship very clean crew amazing how hard the restaurant & cabin staff work. They were a pleasure to meet. VIP transport very good Tom outward bound & Simon back home were brilliant. Unfortunately an outbreak of Norovirus tender to spoil things. The hygiene procedures on the ship seemed to my Wife & I as being first class. Most likely brought aboard by a passenger.”

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Posted 5 years ago

“Okay but do not move house or you will be charged £50 for them to alter your address”

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(Car Insurance) - Posted 5 years ago

“A reliable, sound and honest organisation.”

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(Home Insurance) - Posted 5 years ago

“Very good staff and very helpful however, their quotes were higher than others”

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Posted 5 years ago

“first time with Saga, but my wife has been with them for a couple of years. Best not to renew when they send renewal docs, but decline then go online and sign up as new customer, you then get a better deal”

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(Car Insurance) - Posted 5 years ago

“The policy was very cheap when I took it it but went up dramatically at the end of the first year. As a cheap policy was still displayed for new customers I queried this and was told there 'was nothing they could do'; that having proved myself a good customer I was to be penalised. So I cancelled the renewal and took out a new policy with saga at the lower rate. This seems ridiculous to me.”

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(Car Insurance) - Posted 5 years ago

“Same as with all companies, better quote because new business. In my opinion a rather stupid way to operate but I'm only a customer ; and who cares about them?”

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(Car Insurance) - Posted 6 years ago

“No problems for me with Saga up to now, I have both car and home with saga.”

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(Car Insurance) - Posted 6 years ago

“got a good first quote on a new model ford fiesta st , will wait in anticipation for the next for the next renewal quote.”

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(Car Insurance) - Posted 6 years ago

“Easy to deal with”

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(Home Insurance) - Posted 6 years ago

“more than expected”

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(Car Insurance) - Posted 6 years ago

“Quick and easy to complete the deal”

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(Home Insurance) - Posted 6 years ago

Saga is rated 3.6 based on 1,458 reviews