“I paid over £200 pounds up front to insure my car , I was honest enough to tell the insurer that I had not driven for a while, they then invalidated my no claims bonus and I then had to pay the full premium which was over £500 thats from memory and not digging out the paperwork. I hope Saga can do better when my insurance bill comes in next time or I will be looking around for a new insurer”
“Having not had to make a claim for years someone ran into the back of my car in July. Saga has a claim company called claimfast, they have been fantastic so glad I'm with SAGA. Hopefully the renewal quote will be good enough again to stay with them”
“Not the very cheapest on motor insurance,but on comparison with other policies, offered competitive terms and cover.so I renewed for a further year.
However,the renewal deal was done on the phone the day before the renewal,but having paid £276 for a Lexus 250 SE-L,
I had letters from SAGA yesterday saying renew at £249 ,which I am questioning.
It may be the application of £25 for Admin,which I disagree with.
If you buy a policy you do not expect the insurance company to charge you a fee for the paperwork ?
Most deals these days are on-line,so no printing of paper for the insurer,only for the client should copies be needed,UNLESS YOU INSIST on paper copies by post.
Even then it seems like a premium has been added,a bit like the 20% automatically on USA restaurant bills to pay for the staff!!!!
They wanted to sell other stuff,home insurance,cruises etc and issue e-mails on their other products,so they can keep the sales curve intact over time. Of course you can refuse this.
Overall I have no massive negatives(£25 admin fee aside), like all commercial business's they want to sell you more,you just have to be ready to say no,should you wish to. So far the e-mail paper response has been quick.”
