Saga Reviews

Name: Saga
Rating: 3.60

3.6 Rating 1,458 Reviews

65 %

of reviewers recommend Saga

Company Reviews

Questions

Metrics

3.6

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Still waiting for home insurance docs,car insurance docs came through quickly”

Helpful Report

Posted 6 years ago

“Advised on 15th Feb ,claim settled on 18th Feb new cooker delivered and fitted on 21st Feb,excellent and efficient service.”

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Posted 6 years ago

“More than doubled the renewal premium on my house and contents insurance. Upon contact was given no explanation as to why but am immediate offer of a hefty discount. Even so, this was still way above other quotes from different companies offering if not the same cover then even better. Needless to sat, I walked.”

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Posted 6 years ago

“I had to make a claim a few years a go and Saga were very helpful. They totally understand the desire for people to want to talk to someone about things. Its not hard is it. Yes Sage were very good. Being old really does have some advantages it must be said. Thank you Saga”

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(Car Insurance) - Posted 6 years ago

“Customer service is excellant. Don't have to wait too long on phone to get through to advisor.”

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Posted 6 years ago

“Outstanding service and a lot of help”

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(Car Insurance) - Posted 6 years ago

“Pretty poor gave me several quotes that was baffleing.”

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Posted 6 years ago

“I am very happy with Saga, Not one problem throughout what I thought would be an ordeal but not, as smooth as could be Thank you Saga”

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Posted 6 years ago

“Everything went smoothly.”

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Posted 6 years ago

“I have had Saga car insurance for a number of years but their quote for 2019/20 was £100 more than another company. It seems that loyalty does not pay.”

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Posted 6 years ago

“Hassle free membership.”

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(Car Insurance) - Posted 6 years ago

“Hassle free membership.”

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(Car Insurance) - Posted 6 years ago

“Hassle free membership.”

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(Car Insurance) - Posted 6 years ago

“very helpful”

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Posted 6 years ago

“Not great because of the fees.”

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(Car Insurance) - Posted 6 years ago

“Just changed to Saga - I use Mailtrack so I can see when my emails are opened. Saga have taken at least 4 days to even open, and of course I then have to hope they respond quickly. Not acceptable to me.”

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Posted 6 years ago

“Just changed to Saga. Sent proof of no claims but they are not happy with the Wording from previous company and insist that it is resent. Talk about jobs worth. Taken two weeks as they are very slow to respond. Customer service dreadful.”

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Posted 6 years ago

“Application process was easy. Comprehensive documents sent on line & easy to print.”

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(Car Insurance) - Posted 6 years ago

“No response at this time”

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(Car Insurance) - Posted 6 years ago

“I had a accident and made a phone call to report the accident. I had a quick phone call the same day from saga asking a few questions, and that was it .My car went in for repair and garage phoned me about outcome, I waited for a while and had no response so I phoned and was asked questions that reply to me. The only time they have been quick in getting in touch is when they want money.”

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(Car Insurance) - Posted 6 years ago

Saga is rated 3.6 based on 1,458 reviews