“I really wish I could give a better review as I was so looking forward to my purchases. However, I regret to say I still haven’t received them and I spent (quite a bit) some weeks ago. I’ve attempted to contact but no communication as of yet. I really hope they’re delivered soon otherwise I’ll have to request a refund. Many thanks.”
“I placed an order and 3 out of for items I purchased arrived and the package arrived with a receipt that showed all my purchases and what should be in the package! One of the items wasn’t in the package! So I reached out via email! 3 days later I have not heard anything back so I write to them on Facebook and the prompt you get is someone will be in touch in 24hrs! So I waiting 72hrs and still no one came back to me so I sent a message on Instagram 24hrs later still no response! So I sent any other email still no response! Then 9 days later I get an email from an agen saying “hey, as advised, some items get dispatched separately. However all orders have been processed and you will receive very soon” first of all no one advised of of this no where on the order confirmation says orders maybe sent out separately. Also you website sayin 7-10 working days? Today is the 11th working day and I still haven’t got the item I am waiting for! Customer service is rubbish and you have to wait forever for a silly in apologetic reply! I will not be shopping with this company again!”
“I just wanted to know if I’m
Entered into the draw and win will I be likely to receive the £50 phone case/accessories before the one I ordered 2 weeks ago that still hasn’t arrived? Your super duper customer services have not responded to any of my emails and I’ve had 2 different emails telling me my case is on is way? Still not phone case? Also when I try and track it the link takes me onto a virgin media website?! Any help would be greatly appreciated. A friend of mine has ordered a very similar case from KissMwah which came within 3 days.”
“Would give zero stars if I could! Ordered a phone case on the 12th July and got a dispatch email on the 16th July. I STILL haven't received the phone case and have sent 4 emails and tried contacting them via social media.. all of which have gone unanswered! Absolutely awful company I would never recommend them!”
“First of all I won’t be purchasing from this website again. I ordered my phone case on the 6th July and still have not received my order. The customer service is completely rubbish.”
“Amazing Quality case! super cute and practical too, makes me feel my phone is totally protected whilst also looking amazing. Would definitely buy another one.”
“Item arrived after a week of ordering. Quick delivery. Only problem is the case does seem to make it hard when I’m trying to lock my phone, it seems really tight.”
“Ordered 2 weeks ago and items where dispatched over a week ago and still haven’t received my items. No reply from my email. If I haven’t heard back within 24 hours I will be taking this further!”
