SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 13,126 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 13,126 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

SEEDSMAN 5 star review on 20th June 2025

6272

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Out of 6 seeds I bought 3 gorilla glue an only 1 out of 3 sprouted I filled out germanatein form an its been days an haven't heard anything until I get my 3 seed replaced or atleast 2 this will be my rating for this company”

Helpful Report

Posted 1 year ago

Hey Justin - thanks for your review. If you have messaged customer service you will get a reply soon.

Posted 1 year ago

“I received my seeds in 4 or 5 days which was great. I followed your germination directions to the letter. What I got was 5 seeds sitting in wet paper towels for 14 days doing nothing, no tap roots at all. This is not my first time germinating or growing cannabis plants and I don't expect to get 100% germination but I think I should get at least 2 seeds to grow a tap root so they can be planted and continue the process. All I got out of it was a waste of my time.”

Helpful Report

Posted 1 year ago

“I didn't get my buy one get one bogo 10 seed package”

Helpful Report

Posted 1 year ago

“I live in Florida and am staying for an extended period of time in Hawaii. I ordered some Indica seeds from Seedsman and found their website to be very glitchy. I pointedly entered my Florida billing address under billing address and my Hawaii Shipping address into the shipping address form. A few days later I received a notice that my order had been sent to my billing address. I called them and got a recording telling me to contact them by email as they were overloaded with calls about thier website not working. I did so and after a number of automated back and forth emails finally got a patronizing email "explaining" how I had filled out the form wrong and telling me to have someone at my billing address send the seeds to me. No point in telling them that there is on one there for the next 8 months. BTW They clearly knew which one was my billing address because they were able to charge my credit card. This is not a company which gives two hoots about customer service. I will not be ordering from them again.”

Helpful Report

Posted 1 year ago

Many thanks for your review. I can assure you we give many more than two hoots about customer service, as you can see from our other reviews. We will review our answerphone message as it seems out of date. We have made some large improvements to our website, and to our shipping process. I am sorry this didn't work out for you.

Posted 1 year ago

“I bought 5 Bubba Kush seeds and so far I have had no success to germinate them.”

Helpful Report

Posted 1 year ago

“Never received order. One big scam”

Helpful Report

Posted 1 year ago

Thank you so much for your review, Dwain. We appreciate you taking the time to let us know about your experience and are sorry to hear that your order wasn't received. It's certainly not how we want our customers to experience our service. Please email our Customer Support team with your order details to support@seedsman.zendesk.com and we will be happy to see what may be going on with your order shipment. Kindly,

Posted 1 year ago

“Ordered 5 Royal Runtz seeds, NONE of them germinated.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to let us know about your experience with SEEDSMAN, we really appreciate your feedback. We are sorry to hear that none of your 5 Royal Runtz seeds germinated. Please email our Customer Support Team at support@seedsman.zendesk.com and we will be happy to see what resolutions can be made. Kindly,

Posted 1 year ago

“My last order came within days of ordering…. But the order before that took 4 weeks to get here… and on the other that took 4 weeks to come only one seed germinated out 7… hopefully business is better in the future”

Helpful Report

Posted 1 year ago

Hey Telvis, Thank you so much for taking the time to leave your feedback about SEEDSMAN! It's always valuable for us to know what customers think and appreciate you for taking the time to let us know. We apologize that your last order came within days of ordering, but the order before that took 4 weeks to get here, and only one seed germinated out of 7. Please email our Customer Support team at support@seedsman.zendesk.com and we will be happy to see what resolutions can be made for this. Thank you for your feedback. Sincerely, SEEDSMAN Team

Posted 1 year ago

“Seeds never arrived!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide us with your feedback, John. We appreciate that you informed us about your experience and we sincerely apologize for what has happened. We understand that your Seedsman order never arrived - this is not a pleasant experience. If you have not already, you will need to reach out to our Customer Support team by emailing support@seedsman.zendesk.com with your order details and we will be happy to see what resolutions can be made and whether your order is qualified for a reshipment. Kindly,

Posted 1 year ago

“I placed a order 2 months ago and haven't received my order. I want a refund and I will never by from you again.”

Helpful Report

Posted 1 year ago

Hello, Thanks for reaching out and providing your review! Are you able to email our Customer Support team at Support@seedsman.zendesk.com with your order number and details? We are happy to take a closer look and see what may have happened with your shipment and see what resolutions can be offered. Occasionally there can be issues with the postage service that can cause these types of situations, however, we are more than happy to assist!

Posted 1 year ago

“I ordered some seeds two packets including girl scout cookies and watermelon skittles I should have received OG Kush as a freebie but it was not in the packaging I have emailed and have had no reply not the service that I used to having I may have to find somebody nerd for future others”

Helpful Report

Posted 1 year ago

Dear Mark, Thank you very much for your feedback on SEEDSMAN. We appreciate your taking the time to let us know about your experience. We apologize that your two packets of Girl Scout Cookies and Watermelon Skittles did not come with the freebie OG Kush, and that you did not receive a reply after emailing us. With that being said, I have checked our support tickets using the email attached to this review and I do not see any ticket history shown for you. Can you email our Customer Support team at Support@seedsman.zendesk.com with your order number details? We will be happy to take a closer look at this for you and see what resolutions can be made for you. Again, thank you for your feedback and we hope that we can still do something to ensure that your future experiences with SEEDSMAN are better. Sincerely, SEEDSMAN Team

Posted 1 year ago

“Unfortunately my experience hasn't been very good so far. My order was placed 3 weeks ago and I was charged through my bank account, but haven't received my items. When I checked the tracking to see what was going on, it said that the items were returned to sender. No clue why that happened, and the worst thing is my money wasn't refunded! So the money was taken, and the items were not given to me. Feeling like I was robbed to be honest. I've emailed them, and made a ticket for them to review or whatever explaining what happened, and so far all I got was an email saying that there backed up and haven't even seen my ticket or don't even know what the problem is yet. So there's no hurry to get me my product, or my refund. Which at this point is all I want. So yea, not a happy customer. I'd like my money back!! I shouldn't have to chase it. You should have realized that once the package came back to you, that an immediate refund should have been made.”

Helpful Report

Posted 1 year ago

David, thank you so much for taking the time to share your experience with us. We’re sorry for the unfortunate situation that you went through in regard to your SEEDSMAN order - we can only imagine how frustrating that must have been. We take full accountability for the issue and we’re here to make sure that it doesn’t happen again. With that being said, this can happen due to issues with address details and the USPS side. I have checked your support ticket and we are awaiting a reply back on this so that we can attempt a re-sending of the package for you. We look forward to your reply! Kindly,

Posted 1 year ago

“Bought seeds, none of which germinated. I've got years of experience so I know perfectly well how to germ them. Send a support ticket 5 days ago and still no reply. I doubt if I'll ever see my money back or get fresh seeds in stead of 10year old ones...”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your experience with us. We are very sorry to hear that none of the seeds you purchased have germinated and that you have received no reply to your support ticket. We apologize for this inconvenience and are committed to finding a solution to your issue. Please note that all our tickets are answered on a first-come first-serve basis. With that being said, I have looked up your support ticket and see that we are currently awaiting your reply to that ticket. Kindly,

Posted 1 year ago

“For the second time I got hung up in "moving warehouses". Both times resulted in seeds I ordered not being available, months long delays, and NO refund! I have recommended seedsman exclusively for the past 10 years. You have lost my faith, my trust, and I no longer list you as a reputable seed bank on any of my public diaries, forums, groups, pages or social media outlets... Do better!. Be transparent!. Earn my business back!.”

Helpful Report

Posted 1 year ago

Thank you Shawn for letting us know about your experience. We're sorry you had to wait months for your seeds due to the warehouse moving and for not being able to receive a refund promptly. We truly appreciate your feedback, and we want to make things right. Please let us know what we can do to gain your faith and trust again. We value your business, and we would like to earn it back. Thank you again for taking the time to let us know your thoughts. You can reach our support team at Support@seedsman.zendesk.com

Posted 1 year ago

“Usually, I don’t have any problems with Seedman seeds, but the last one the purple ghost candy was a fail. It’s popped and died”

Helpful Report

Posted 1 year ago

Hello Tim, Thanks for reaching out to us! I am sorry to hear of the germination issue. If possible, are you able to submit a support ticket by emailing support@seedsman.zendesk.com with your order details? We will be happy to look closer into this for you and see what resolutions can be made. Kindly,

Posted 1 year ago

“awful still waiting”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback Pete. We appreciate that you took the time to reach out and let us know about your experience. We are truly sorry that your seeds arrived late and felt 'awful still waiting'. Can you please email our support team at Support@seedsman.zendesk.com with your order details? We will be happy to take a closer look and see what the holdup may be on this order. Kindly,

Posted 1 year ago

“I didnt get my original order. It took over a month for you all to help and it still wasnt fixed. My CRedit Card number was stolen and used right after my final purchase through seedmans. I will no longer purchase from you. Customer service is poor they fixed nothing. They were always two steps behind what was going on with her emails and a top it off. There are legal purchases made on my credit card through other facilities in Michigan right after I used my card Seedmans. I do not trust your company longer. Therefore I will no longer be purchasing material through. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your feedback and we're sorry for the unsatisfactory experience. We understand that not getting your original order and the issues surrounding the credit card would have been quite frustrating and we apologize for any inconvenience caused. With that being said, we are in no way associated with any stealing of credit card information as this is all handled securely through our payment processor and done in accordance with all international regulations in terms of data and protection/encryption of the payment. We take your experience seriously and in line with that, would love to know how we can make things better for you.

Posted 1 year ago

“Never recieved my order.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Ernie. We appreciate you taking the time to let us know about your experience. We apologize for your order not arriving. We understand how frustrating that can be. We want to make sure your experience with us is a positive one. Are you able to email our support team at Support@seedsman.zendesk.com with your order details? We will be happy to see what the holdup is and see what resolutions can be made for you. Kindly,

Posted 1 year ago

“I was shorted on my delivery which was not really a big deal. I figured Seedsman would fix it. I tried to call but they "cannot take calls at this time". I filled out the contact form and a ticket was assigned almost two weeks ago. Still no response despite following up with them via email a few times.”

Helpful Report

Posted 1 year ago

Hey, Amanda. We truly apologise for this. I have resolved this for you and sent you a private message with the details of your new order. We look forward to delivering you a smoother experience with your next order and apologise again for this hiccup.

Posted 1 year ago

“Did not send what I ordered and the seeds didn't germinate...would not recommend ordering from these people.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback, Marianne, and for taking the time to share your experience with us. We apologize for the inconvenience this must have caused. If you would kindly open a support ticket with us, we would be more than happy to get this resolved for you. Many thanks.

Posted 1 year ago

SEEDSMAN is rated 4.5 based on 13,126 reviews