SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 13,126 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 13,126 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

SEEDSMAN 5 star review on 20th June 2025

6272

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“My seeds only germinated one seef out of 5.and i woukd like new seeds or a refund .no one answers the phone so your extra money paid for insurance is a scam.so far im not happy at all.i tried calling and not one answer .508 326 4188 call me or resend good seeds one was off color and def not female.im a master grower .”

Helpful Report

Posted 1 year ago

Thank you for your honest feedback, Andre. We are sorry that you have had difficulty with your order - and we would like to apologize for the lack of response via phone. We understand that you would like a refund or replacement seeds, and we are more than happy to get this done for you. If you would kindly fill out our germination form, we would be more than happy to get these replaced for you. If this is not to your liking, we can of course offer a refund. We look forward to getting this resolved for you.

Posted 1 year ago

“still waiting for my order. 4 weeks later and still hasn't shipped. unresponsive customer service.”

Helpful Report

Posted 1 year ago

We are happy we could get this resolved for you however apologise for the inconvenience caused. Unfortunately, the quality of delivery is not always in our hands and can cause problems like these on occasion. We look forward to doing business with you again.

Posted 1 year ago

“i normally wouldn't even waste my time leaving a review of a company that scams people every single time they order but if more people would they would probably fire the middle school dropout employees they have. I find it extremely insane as a grown adult people can't count numbers that a 1 year old is capable of... 3/4 orders I have paid Seedsman come with missing packs. These bozo's need to go back to 6th grade math class and not have a job, it's pretty easy to count to 5.. if you can't count 5 packs of seeds and get that confused with 3 packs make life easier and do us all a favor. &&& Don't think for a single second when they screw your order up *Because they WILL* you won't get a refund, and you won't get them on the phone (the phone doesn't even work its just straight voice mail they won't call you back anyways, looks cute tho such an amazing business strategy huh) they won't email you back *Been waiting over 40 days for a response* also when you go to their Facebook page and message the person on there is too busy sitting back doing nothing "I'm sorry I truly am we are having issues right now" well we're going on 2 months still I bet you're having that issue while still collection peoples money though huh. I have never bought from a worse company in my life and that goes under the *ANYTHING* category not just seeds. Seedsman I'm still waiting for my refund and thank you for failing my commercial grow business You were a giant help I appreciate it, truly a phenomenal service to this industry. What a joke.”

Helpful Report

Posted 1 year ago

Thanks so much, Branden for your review. We truly appreciate you taking the time to let us know about your experience and we apologize for the bad experience you had. We understand how frustrating it can be to not receive your full order and to not receive a response regarding refunds or other issues. Rest assured your refund has been processed and will be with you in the next 5 working days. Refunds are processed via external sources, and we cannot speed up this process. If you still haven't received your funds, please let us know and we will do our best to get this resolved as quickly as possible for you. Regards, Seedsman Team

Posted 1 year ago

“I placed an order on 7/3/23 everything was confirmed and processed, Chocolate Skunk photo, Critical Orange photo and free OG Kush also a pack of free papers. A few days later I received an email saying that the Chocolate Skunk was out of stock and I had to pick something else. I only ordered to get this strain. I picked another strain and a few days later I received another email saying that you were moving warehouses so there might be a delay. I then received an email saying my order was being shipped. A day later I received an email saying that I could get a store credit or a refund. I asked for a refund and was told it was processed and I would be notified after someone else verified it. A week later I contacted customer support and was told that the other warehouse wiped out all records and I had to go through a 5 step process with my bank to get my money back. I asked again why don't you just send me my order? I finally received my order on 8/19/23, but I received Critical Orange auto, I don't like autos and no free papers! I contacted customer support again and I haven't received any response back yet, 6 days later. I wouldn't recommend this company to anyone! You take money from peoples accounts very quickly, but after that your customer service is horrible. I have placed a dozen orders with you in the past. This could've been handled differently and I am sorry it wasn't.”

Helpful Report

Posted 1 year ago

Dear Sean, Thank you for taking the time to let us know about your experience. We are truly sorry for the issues you faced when you placed an order. We understand how frustrating it can be when items are out of stock, orders delayed and requests not processed in a timely manner. We apologize for not being able to fulfil our agreement with you and for the lack of response from customer service. I have moved your ticket to our priority list and you will be hearing back from us shortly. We are truly sorry for this inconvenience and hope we can make it up to you. Regards, Seedsman Team

Posted 1 year ago

“horrible..after all my seeds didn't germinate I was sent only 5 seeds and these will not germinate..after multiple variations..soaking per website etc 3 of the seeds Floated in water so they are not viable”

Helpful Report

Posted 1 year ago

Viable seeds will also float. We test all of our seeds regularly and are confident with their germination rates. These are live products and customer competencies varies. In light of this we can offer a discount on any further orders.

Posted 1 year ago

“#SSUSA-00104207 I didn’t receive my order. My tracking # say delivered yet I haven’t received it customer service is not good idk y they charge me for delivery insurance if they not ganna replace my missing order so far unsatisfied if I still don’t hear from them I will have to get my refund unless they make it right for me I was really looking forward to growing seeds from this website I accidentally put postal service but I didn’t receive anything”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Jovanny. We apologise for the delay but are happy you have received your order now. If there is anything else we can help out with then please don't hesitate to reach out.

Posted 1 year ago

“Order shipped 3 weeks ago with shipping insurance but I haven't received anything yet. I opened a ticket 4 days ago to complain and received no answer so far. The delivery company is the main culprit but I would have expected better support from seedsman.”

Helpful Report

Posted 1 year ago

Thanks for the feedback. Although this was an issue with the courier, we apologise for the delay in support. We are happy to have gotten this resolved for you and look forward to doing business with you again in the future!

Posted 1 year ago

“Ordered and paid on 6/29/23. Had to email back and forth countless times to finally receive order on 8/11/23. Refused to compensate for the extreme delay & inconvenience. Highly disappointed in this order & hope it NEVER happens again.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback Melanie, we really appreciate that you took the time to let us know about your experience. We are very sorry to learn that you had to email back and forth countless times to finally receive your order on 8/11/23. We're really disappointed in this experience and can assure you this will not happen again. We hope we can move past this hiccup and do business with you again in the future. Regards.

Posted 1 year ago

“I did not get all my order and gave not heard back. This is my first issue ever with you guys”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Duanne. We truly apologise for the delay however are thrilled we could get this resolved for you. We look forward to doing business with you again in the future!

Posted 1 year ago

“I had a conversation with seedsman support confirming my order and what I was supposed to get and what I got are two different things”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Eric. We truly apologise for this however are happy we got this resolved for you in a timely manner. We look forward to doing business with you again in the future!

Posted 1 year ago

“never received the order”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Mark. We apologise for the delay but are happy we got this resolved for you. We look forward to doing business with you again in the future!

Posted 1 year ago

“1 MONTH before delivery arrived. PAID at order and was asked to provide proof as it showed "unpaid" 9+ days of seed germination with ZERO sprouting...... this ISN'T getting better.......”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Robert. We truly apologise for this disappointing result. If you would kindly fill in our germination form on our website, we would be more than happy to have these replaced for you. We look forward to hearing back from you!

Posted 1 year ago

“I was very disappointed on my first shipment due to the fact that I didn't know you guys were moving and it took a month to get my seeds I was very unhappy trust me the next ones came in 3 to 5 days that was great service”

Helpful Report

Posted 1 year ago

Thank you so much, David, for taking the time to share your experience with us. We really appreciate it. We apologize for the delay in your first shipment and understand that you were not aware of the move. We are glad that the next shipment arrived within 3-5 days. We take our customers' feedback very seriously and would like to know how we can make things better for you. Please let us know what we can do to improve our service and make your experience the best possible. Thank you for your valuable input.

Posted 1 year ago

“I AM STILL WAITING FOR THE SEEDS TO BE DELIVERED. I THOUGHT I WOULD HAVE THEM BY NOW I WOULD LIKE TO BE RESOLVED ASAP. THANK U”

Helpful Report

Posted 1 year ago

Hey Ka, I have sent you a private message and hope to get this resolved for you ASAP!

Posted 1 year ago

“I ordered regular seeds.Got feminized seeds nobody will call or text me back now it's past 7 days so I'm stuck with these seeds”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Thomas. We are happy to have gotten this resolved for you and look forward to doing business with you again in the future!

Posted 1 year ago

“3 out of 7 of my seeds did not germinate. Im very disappointed in the quality of the ones I received”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Jeremie. We truly apologise for this. If you would kindly fill out our germination form on our website, we would be more than happy to get these replaced for you. I look forward to hearing back from you!

Posted 1 year ago

“I didn’t get any seeds sent when the email came through been waiting 3 days”

Helpful Report

Posted 1 year ago

Hey Cheryl, thanks for reaching out. I have sent you a private message with the reason as to why your order was not delivered. I look forward to hearing back from you and getting this resolved!

Posted 1 year ago

“Nothing grew. This is my second order. Nothing grew on the first order either.”

Helpful Report

Posted 1 year ago

Thanks for the feedback. I have sent you a private message and hope to get these seeds replaced for you ASAP. I look forward to hearing back from you!

Posted 1 year ago

“All seats were bought and paid for and the order shows that they were dispatched. When I look up the tracking information it says the label was created on August 3rd and the postal service has not received the items. No updates and no way to cancel the order.”

Helpful Report

Posted 1 year ago

Hello Derek, Thank you for providing this review. We are investigating an issue with the local USPS post office where several orders were incorrectly scanned by USPS employees. Are you able to reach out to our Support team by emailing support@seedsman.zendesk.com with your order details? We will be happy to look into this further and see what resolutions can be made. Kindly,

Posted 1 year ago

“wan is my order going to ship? i have not recved my order.”

Helpful Report

Posted 1 year ago

Hello John, Thank you for providing this review. We are investigating an issue with the local USPS post office where several orders were incorrectly scanned by USPS employees. Are you able to reach out to our Support team by emailing support@seedsman.zendesk.com with your order details? We will be happy to look into this further and see what resolutions can be made. Kindly,

Posted 1 year ago

SEEDSMAN is rated 4.5 based on 13,126 reviews