Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

“Were you satisfied with our service? Dear friends, This question now to me is not possible to answer in a decent way! Why not? Because it has not context to the payment! It is obviously a plain question with no basic! I did pay about 7 times or more now and I got this laconic question! Plese think a bit more and change your question in the way of a context! Kind regards Hans Peter Kraehenbuehl”

Helpful Report

Posted 3 years ago

“Were you satisfied with our service? Dear friends, This question now to me is not possible to answer in a decent way! Why not? Because it has not context to the payment! It is obviously a plain question with no basic! I did pay about 7 times or more now and I got this laconic question! Plese think a bit more and change your question in the way of a context! Kind regards Hans Peter Kraehenbuehl”

Helpful Report

Posted 3 years ago

“Were you satisfied with our service? Dear friends, This question now to me is not possible to answer in a decent way! Why not? Because it has not context to the payment! It is obviously a plain question with no basic! I did pay about 7 times or more now and I got this laconic question! Plese think a bit more and change your question in the way of a context! Kind regards Hans Peter Kraehenbuehl”

Helpful Report

Posted 3 years ago

“Were you satisfied with our service? Dear friends, This question now to me is not possible to answer in a decent way! Why not? Because it has not context to the payment! It is obviously a plain question with no basic! I did pay about 7 times or more now and I got this laconic question! Plese think a bit more and change your question in the way of a context! Kind regards Hans Peter Kraehenbuehl”

Helpful Report

Posted 3 years ago

“These last messages now wit a total indifferent text, but nothing about the receiver is not appropriate. It was good to give me a message, who did receive my money. Now.... what the heck shall I do with your neutral text????”

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Posted 3 years ago

“Dear friends, I got now a bitter answer of a disappointed receiver - here did go something terribly wrong! But indeed terribly wrong! this was your answer: 03.02.2023 um 20:40 Uhr Dear Customer, The transfer 1183825-01 was successful. The beneficiary received the money 6,880.00 GHS at Mobile Money +233241322734 on January 27. If the beneficiary of this transfer has not received the money, the beneficiary must send a statement of account of his mobile billet from January 27 to today, thank you Atentamente / Best Regards Anne Aras this status now I will send to you! Please please have a hard look at this. It is a pdf-file, I did get it as a picture now. KInd regards Hans Peter Kraehenbuehl”

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Posted 3 years ago

Thank you for contacting us! Please send your request in addition to your Transaction ID and email address to support@sendvalu.com. We’ll sort out your problem in no time.

Posted 3 years ago

“This service takes a very long time to provide a tracking/approval number. Other services provide instant tracking number. Some send by email a few minutes later. This service takes as long as 8 hours. Sometimes only 2 hours. Very frustrating.”

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Posted 3 years ago

Thank you for contacting us! Please send your request in addition to your Transaction ID and email address to support@sendvalu.com. We’ll sort out your problem in no time.

Posted 3 years ago

“Tarda mucho en la entrega.”

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Posted 3 years ago

“I’ve had problems lately trying to send money to Cuba.. filling out the same details each time for every transaction is one thing but I spent last weekend trying to make one transaction work.. the money each time was sent back to my bank.. very frustrating 🤷🏻‍♂️”

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Posted 3 years ago

We are deeply sorry for this inconvenience. To make sure everything is working fine, please send your complaint to support@sendvalu.com and we will review your profile to find out if the problem exists and how to help you. Is very important that you use your drafts so you can take your last successful transaction and repeat it not having to write all the information of your beneficiary all over again.

Posted 3 years ago

“I can not send another order it always say try another payment method.... I tried several times but failed. If always like thus I will not recommend you. Please fix it asap”

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Posted 3 years ago

Mrs. Editha, we can see that you successfully did a transaction after this complain. Thank you for using our services.

Posted 3 years ago

“Money not received.”

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Posted 3 years ago

Dear Alexei, please write us to support@sendvalu.com with the transaction code so we can help you with the transaction status.Thank you

Posted 3 years ago

“WHERE THE HELL IS THE MONEY ORDER THAT WAS SUPPOSSIDLY SENT THE RECEIVER???? HE HAS STILL NOT RECEIVED IT AFTER 24 HOURS I PAID THE MONEY ON FRIDAY 6TH JANUARY 2023 YOU HAVE SAID THE MONEY HAS BEEN PAID OUT ???? WHO DID YOU PAY ?? WHEN???”

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Posted 3 years ago

Thanks for contacting us! To protect your personal information please send us your transaction number as well as your email address via facebook messenger so we can help you with your problem as quickly as possible.

Posted 3 years ago

“Why you didn't ask for these documents at the beginning of the process instead of end I only have a water bill and Electric”

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Posted 3 years ago

Thanks for your contacting us. We would love to hear more about your concern so that we can help you. Please reach out to support@sendvalu.com with any further comments or questions you wish to ask.

Posted 3 years ago

“Piden que rellene tanto papales y la remesas no llegan no entiendo nada. NO estoy contento.”

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Posted 4 years ago

“NO el remitente no ha recibido el pago por favor quien me da respuesta de su empresa? La persona en Cuba dónde recibe el pago donde lo reclama?? Alguien que responda!!”

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Posted 4 years ago

“El dinero nunca llegó a su destino. Es una estafa.”

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Posted 4 years ago

“Nothing was paid out. I need someone to contact me and let me know why I was emailed that their was a payout but my brother did not receive anything? Can I receive proof that the money was actually received?”

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Posted 4 years ago

Thanks for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to support@sendvalu.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our service.

Posted 4 years ago

“Hi, The orden 1107374 is not arrived yet, can you explain Whathapen?!”

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Posted 4 years ago

Thanks for your review. The order#1107374 has been completed. We would love to hear more about your experience, so that we can check what happened to your order. Please reach out to support@sendvalu.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our service.

Posted 4 years ago

“Mon destinataire m'affirme ne pas avoir reçu l'argent. Merci de vérifier. Cordialement”

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Posted 4 years ago

Bonjour, afin de vous aider, nous avons besoin de connaître le NUMÉRO D'ORDRE du transfert d'argent, veuillez écrire à notre email de support (support@sendvalu.com) en utilisant l'email avec lequel vous avez créé votre compte Sendvalu, un de nos opérateurs vous aidera dès que possible.

Posted 4 years ago

“I got an email informing my relatove had received the money two days ago. Today, two days after the email, my relative hasn't got the money. This is totally unacceptable! I've looked for a form in your web to comply, and there's no way to do it available. It's a shame.”

Helpful Report

Posted 4 years ago

Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to support@sendvalu.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our service.

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email

sendvalu Reviews