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Sendvalu Reviews

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend Sendvalu

Company Reviews

4.6

Based on 5,173 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

Sendvalu 5 star review on 28th September 2023

Sendvalu 5 star review on 28th September 2023

Sendvalu 5 star review on 5th May 2023

Schmelzle, Horst

Sendvalu 5 star review on 15th April 2023

Gütlich, Wolfgang

Sendvalu 5 star review on 3rd April 2023

Gütlich, Wolfgang

Sendvalu 5 star review on 24th March 2023

Sánchez , Charly

Sendvalu 5 star review on 18th March 2023

Gütlich, Wolfgang

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will seek for another service because it's becoming unnecessarily complex each time to send a few dollars to my family. Nowadays there are better options out there.”

Posted 1 year ago

Thanks for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to support@sendvalu.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our service.

Posted 1 year ago

“When are you going to rectify your mistake with order ID 1192877 YOU OBMITTED IS SURNAME OF OGUGUA he's still waiting to pick up the money”

Posted 1 year ago

“I hate the delay”

Posted 1 year ago

“Leider kann ich Ihnen nur einen ungenügenden Service bestätigen, seit Sie mit Ihrem Dienstleister HooYu zusammenarbeiten. Bisher wurden von Ihnen alle Identitätsnachweise, wie Passkopie oder Energierechnung anerkannt. HooYu lehnte bisher alle gescannten Dokumente mit meiner Adresse ab. Von Ihrer Mitarbeiterin Frau Aras konnte ich keine zufriedenstellend Antwort erhalten. Ich hoffe, Sie finden eine Lösung für mein Problem!”

Posted 1 year ago

Danke für deinen Kommentar. Per E-Mail senden wir Ihnen die Einzelheiten zum Identifizierungsprozess mit Hooyu zu.

Posted 1 year ago

“Hello dear friends. I am sorry - your question is laconic --- an senseless - I am indeed sorry! your transaction via sendvalu could be completed quickly. We always try to offer you the best service. Best service?? I did send 7 different payments today, but I do NOT have any control who is paid!!! So to me it is a stupid question and has indeed no sense! I did get three times this question to the same time! What is what now????”

Posted 1 year ago

Mr Hans, please give us a reply via email, we have some requirements and almost all transactions were paid- Thank you

Posted 1 year ago

“Hello dear friends. I am sorry - your question is laconic --- an senseless - I am indeed sorry! your transaction via sendvalu could be completed quickly. We always try to offer you the best service. Best service?? I did send 7 different payments today, but I do NOT have any control who is paid!!! So to me it is a stupid question and has indeed no sense! I did get three times this question to the same time! What is what now????”

Posted 1 year ago

Mr Hans, please give us a proper answer via email, thank you

Posted 1 year ago

“Hello dear friends. I am sorry - your question is laconic --- an senseless - I am indeed sorry! your transaction via sendvalu could be completed quickly. We always try to offer you the best service. Best service?? I did send 7 different payments today, but I do NOT have any control who is paid!!! So to me it is a stupid question and has indeed no sense! I did get three times this question to the same time! What is what now????”

Posted 1 year ago

Mr Hans, we are waiting for your documents and all proof of payment was sent via email. Please check and answer our request. Thank you

Posted 1 year ago

“This is your comic sentence- it has no context!! I do NOT know what you do reflex now! This question is totally stupid so! I have sent 7 positions today- and I am waiting soo eagerly you indeed do still pay them! These ARE THE FOLLOWING ORDERS: 1190513 - 1190505 - 1190503 - 1190497 - 1190472 - 1190469 - 1190462 Because you now have blocked me -I first have to get you a review of my finances! I beg you by my heart - pleaswe do pay out these orders - please- it is terribly important, tht the receiver all do get their money- one is a tolo strong bleeding menstruation...... Kind regards Hans Peter Kraehenbuehl your transaction via sendvalu could be completed quickly.”

Posted 1 year ago

Mr Hans, via email (support@sendvalu.com) we have sent the proof of payment for the transactions. Please also make sure to answer our request to send additional information for your last transaction that is still under verification. Please keep all documentation sent via support email. Thank you

Posted 1 year ago

“On the site, I see that the money has been delivered. But in fact, there is no money on the debit card.”

Posted 1 year ago

The transaction 1188700 has been paid, sometimes it may take some time to see the balance reflected in the account due to delays in the operations of the bank in Cuba. Contact on monday with your beneficiary and confirm that she has the money on the card ... please change your score after confirming. Sendvalu Support Team

Posted 1 year ago

“you may see now what Idid write to these sendvalu: DEAR SIRS, THIS IS A TERRIBLY EMERGENCY QUESTION NOW! HOW CAN IT BE THAT THE GHANA PARTNER IS HESITATING THAT TERRIBLY LONG TO GET OUT THE MONEY TO MY FRIENDS?????????????????????????????????????? THESE ARE THE ORDER NUMBERS- ALL DID NOT GET THE MONEY -BUT YOU SAY THEA ARE PAID!!!!!! Order numbers: and according status with name #1188744 Al-Amin, Muhaisin #1188752 Anokye, Randy #1188763 Mohammed, Kassim #1188997 Ezekiel Boaitey #1188728 Rita Abiwu #1188419 Adjei Kennedy #1188738 Kwaku Sarkodie and now all status' attached, the same names. I hope you get fire under the asses oft hose partners in Ghana?????????????? Kind regards Hans Peter Kraehenbuehl”

Posted 1 year ago

Mr Hans, private information should not be displayed in public, we have sent you via email the proof of payment for those transactions and also a request for further documentation for your last one. Please answer via email, thank you

Posted 1 year ago

“Helloo dear Friends, I do use your service indeed much - but these questions now -------------- I am sorry- please change this mask immediately. This is senseless - it has no context -nothing - it is a spongy message with no basics. And by the way: you do mention my payment is paid- but the receiver has still an empty wallet! Order no. 1188728 about 1,100 CHF or 14,471.00 GHS is sticking in a line!!! My friend is waiting so eagerly to get it- it is paid you do tell me. But why does the Ghana partner so terribly hesitate?????????????? Kind regards Hans Peter Kraehenbuehl”

Posted 1 year ago

Thanks for contacting us! To protect your personal information please send your request in addition to your Transaction ID and email address to support@sendvalu.com. We’ll sort out your problem in no time.

Posted 1 year ago

“ganz und gar nicht”

Posted 1 year ago

“in ich bin nicht zufrieden, ihre neugierigen Fragen nach Reichtum (muss ich reich sein um ihre Dienste in Anspruch zu nehmen) und die wiederholte Frage nach Dokumenten die sie bereits vorliegen haben. ich bin enttäuscht. mit weniger freundlichen Grüssen Helmut Süss”

Posted 1 year ago

“Were you satisfied with our service? Dear friends, This question now to me is not possible to answer in a decent way! Why not? Because it has not context to the payment! It is obviously a plain question with no basic! I did pay about 7 times or more now and I got this laconic question! Plese think a bit more and change your question in the way of a context! Kind regards Hans Peter Kraehenbuehl”

Posted 1 year ago

“Were you satisfied with our service? Dear friends, This question now to me is not possible to answer in a decent way! Why not? Because it has not context to the payment! It is obviously a plain question with no basic! I did pay about 7 times or more now and I got this laconic question! Plese think a bit more and change your question in the way of a context! Kind regards Hans Peter Kraehenbuehl”

Posted 1 year ago

“Were you satisfied with our service? Dear friends, This question now to me is not possible to answer in a decent way! Why not? Because it has not context to the payment! It is obviously a plain question with no basic! I did pay about 7 times or more now and I got this laconic question! Plese think a bit more and change your question in the way of a context! Kind regards Hans Peter Kraehenbuehl”

Posted 1 year ago

“Were you satisfied with our service? Dear friends, This question now to me is not possible to answer in a decent way! Why not? Because it has not context to the payment! It is obviously a plain question with no basic! I did pay about 7 times or more now and I got this laconic question! Plese think a bit more and change your question in the way of a context! Kind regards Hans Peter Kraehenbuehl”

Posted 1 year ago

“Were you satisfied with our service? Dear friends, This question now to me is not possible to answer in a decent way! Why not? Because it has not context to the payment! It is obviously a plain question with no basic! I did pay about 7 times or more now and I got this laconic question! Plese think a bit more and change your question in the way of a context! Kind regards Hans Peter Kraehenbuehl”

Posted 1 year ago

“These last messages now wit a total indifferent text, but nothing about the receiver is not appropriate. It was good to give me a message, who did receive my money. Now.... what the heck shall I do with your neutral text????”

Posted 1 year ago

“Dear friends, I got now a bitter answer of a disappointed receiver - here did go something terribly wrong! But indeed terribly wrong! this was your answer: 03.02.2023 um 20:40 Uhr Dear Customer, The transfer 1183825-01 was successful. The beneficiary received the money 6,880.00 GHS at Mobile Money +233241322734 on January 27. If the beneficiary of this transfer has not received the money, the beneficiary must send a statement of account of his mobile billet from January 27 to today, thank you Atentamente / Best Regards Anne Aras this status now I will send to you! Please please have a hard look at this. It is a pdf-file, I did get it as a picture now. KInd regards Hans Peter Kraehenbuehl”

Posted 1 year ago

Thank you for contacting us! Please send your request in addition to your Transaction ID and email address to support@sendvalu.com. We’ll sort out your problem in no time.

Posted 1 year ago

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Sendvalu is rated 4.6 based on 5,173 reviews