Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

“To date I have used your service has two times and both times was a catastrophe it cost me time effort and money to even be able to pick up the transactions. Today I am trying for a Third Kind and this will be my make or break moment as I intended to give long-term support 2 Janet Dawson and her family but we'll be doing another way if it doesn't work smoothly this time it's unfair to expect them to go through so much I hope this time works out better as I'm already set up into your program”

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Posted 7 years ago

We apologize for the inconvenience. Please contact us via email support@sendvalu.com for further assistance.

Posted 7 years ago

“transaction 561335 is still not available for Aaron Offe Okogyeasuo. But you have booked the 508,28 Euros from my mastercard at 25th of June”

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Posted 7 years ago

Dear Manfred, we are deeply sorry for the delay the transaction had, yet the transaction was successfully paid today. Thank you for your patience and comprehension.

Posted 7 years ago

“Receipent has never received the money in Mobil Money wallet.”

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Posted 7 years ago

Hello, Jimmy. Please send us an email at support@sendvalu.com so we could check what happened to your transaction.

Posted 7 years ago

“Ich war sehr verärgert darüber, dass die Überweisung zunächst blockiert und dann schleppend ausgezahlt wurde. Dadurch ist ein Schaden entstanden, der nicht mehr gut zu machen ist. Ich werde Sendvalu nicht weiter empfehlen und nur noch in Außnahmen wählen. Die gesamte Planung, die mit der Auszahlung verbunden war, konnte zeitlich nicht mehr eingehalten werden. Ich bin extrem verärgert durch den angerichteten Schaden. Es gab überhaupt keinen Grund die Auszahlung zu verzögern.”

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Posted 7 years ago

Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Bitte senden Sie uns eine E-Mail an support@sendvalu.com, um weitere Unterstützung zu erhalten.

Posted 7 years ago

“Two dates in value has been easy to give money to but very difficult to find the location to pick up the funds it is cost us many hours and much time in trying to get funds on the receiving end. I believe there's much incompetence in your organization and I'm very dissatisfied at this point in time.”

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Posted 7 years ago

Hello, Larry. We have just responded to your email with the information you have requested.

Posted 7 years ago

“I send 215.00 dollars plus your fees. The exchange rate should have paid out over 1100 ghs, but it paid out 1020.91. Someone is skimming or I am falsly informed. This was going to be bi monthly for extended osriod of tims. I cannot use a company that operstss businsss in this manner. Thsy ndrd to telm up front how expensive their service is.”

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Posted 7 years ago

Sorry for the inconvenience, Larry. Kindly send us an email at support@sendvalu.com with the transaction number so that we could look into it. Thank you.

Posted 7 years ago

“Have been waiting 8 hrs to cancel tranfer other companies provide humans u can speak with to handle simple cancellation of tranfers this company provides none get recorded message left message 3 weeks ago have yet to get a return call what a way to treat a customer👎👎👎”

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Posted 7 years ago

Hello, Mark. Our apologies if no one is available to answer your call at the time of your call. All cancellation requests should be sent via email at support@sendvalu.com using your registered email address.

Posted 7 years ago

“No one answer phones have emergency needed to cancel a transfer poor poor poor customer service lousy company”

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Posted 7 years ago

Hello, Mark. Our apologies if no one is available to answer your call at the time of your call. All cancellation requests should be sent via email at support@sendvalu.com using your registered email address.

Posted 7 years ago

“Have 3 telephone numbers 1 doesn't work the other 2 no one answers u leave message they never return your calls email them takes days to get response this company sucks will report to BBB”

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Posted 7 years ago

Hello, Mark. Our apologies if no one is available to answer your call at the time of your call. All cancellation requests should be sent via email at support@sendvalu.com using your registered email address.

Posted 7 years ago

“Extremely poor customer service”

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Posted 7 years ago

Hello, Mark. Our apologies if no one is available to answer your call at the time of your call. All cancellation requests should be sent via email at support@sendvalu.com using your registered email address.

Posted 7 years ago

“I have sent money for 2 days they are still doing verification and the money is urgent”

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Posted 7 years ago

“Review of last transaction”

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Posted 7 years ago

Thank you for contacting us. We apologize for the inconvenience. Regarding your transaction, our team is working to fix this issue as soon as possible. Please contact us via email support@sendvalu.com or via Facebook messenger for the security of your account and transaction.

Posted 7 years ago

“Review of last transaction”

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Posted 7 years ago

Thank you for contacting us, Michael. We apologize for the inconvenience. Regarding your transaction, our team is working to fix this issue as soon as possible. Please contact us via email support@sendvalu.com or via Facebook messenger for the security of your account and transaction.

Posted 7 years ago

“I have been blocked on Skype after he/she took my personal informations. I have sent copy of my ID/ credit card including Skype video call verification.”

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Posted 7 years ago

Hello, Troy. We never ask copies of ID or sensitive information such as credit cards over Skype. We ask customers to send them by securely uploading them on to our platform.

Posted 7 years ago

“Really poor customer care. I am messaging he/she again and again but not reply although He/she is online. Your customer service is really bad.”

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Posted 7 years ago

You can contact us via email. Send your requests to support@sendvalu.com or via our Official Messenger https://www.messenger.com/t/sendvalu but never on Skype.

Posted 7 years ago

“Money was taken ftom account I did not use to send funds today now have negative balance in account I didn't send funds from”

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Posted 7 years ago

Hello, Mark Linton. Thank you for taking the time to leave us your feedback. The recent transaction you have is dated June 19 which was already marked PAID in our system. We did not see any double charges in your account. Please login to your sendvalu account and check the DRAFTS section. If you see a pending transaction there, you can click the Trash Bin icon to delete that. If that is the case, it is a reserve put by your bank and the amount is not yet charged by sendvalu. Your bank will be reporting such reversal in 5 to 7 business days.

Posted 7 years ago

“Can any one explain to me why you have been ignoring my messages sent to your support team? I have been asked to provide additional documents and I have submitted them but until now no one has been able to attend to me or completed my transactions!!! This is really serious! May I know why your support team does not answer messages sent to them? Who do we turn to if your support isn't answering messages or addressing issues?”

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Posted 7 years ago

Hello, Shirley. Thank you for taking the time to give us your feedback. Our apologies if we are unable to respond to you in a timely manner. Rest assured we are working hard to improve our Customer Support to serve you better. We have responded to your messages.

Posted 7 years ago

“First transaction was fine. Tried to do another and hasn’t gone thru yet. Been 48 hrs and no response from SendValu. They could at least let the customer know what the issue is so we aren’t just sitting here wondering if we just wasted our money.”

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Posted 7 years ago

Thank you for contacting us. We apologize for the inconvenience. Regarding your transaction, kindly send email support@sendvalu.com or via Facebook messenger for further assistance.

Posted 7 years ago

“This is my fourth time to write to this company concerning my funds they are holding. Until now no one has been able to explained to why you are unable to send the funds to my receiver. I demand an urgent answer or speed up transaction or a refund if not I am afraid I will have to turn your company in the the authorities for debiting my cards severally. It has been 4 days now! Sounds like fraud !!!!”

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Posted 7 years ago

Our apologies for the late reply to your messages, Shirley. We have been trying to push to expedite every transaction that comes through us. We are still waiting for feedback regarding the real status of your transactions. Rest assured we are working hard to complete all of your transactions. Thank you for your kind understanding and patience.

Posted 7 years ago

“I do not understand why your payment gateway has not yet been sort out. I have made 4 successful payment via my debit card with an amount of $360 each. In all $1,440.00. Your company is keeping this funds without giving me any update as to why you are holding my funds and not delivering it to my recipient. This is really strange. Please get this problem fix as soon as possible in less than 24 hours. Thank you.”

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Posted 7 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email

sendvalu Reviews